Archons, devs double-checked this issue and Relics weren't added to those players who purchased them from the Market (or received via Level up) before this issue was fixed.
To receive the Relics now, they need to contact Support team and those will add the Relics manually:
https://plariumsupport.zendesk.com/hc/en-us/requests/new
actually thats not true alina about the market,i did buy reliqs before hand and i did get the reliqs so the reason for not getting them should not be prior bying like my collegues did like me. (i can not 100% confirm all players about the leveling but my boss has been 124 for over a week so i guess also that was not relevant to the bug)
about black market, not sure what it is that (never heard of it, can you explain me where is that?), i only see one market 
as i told you by private, players clear cache etc etc and still dot get them and we have not idea what is the black market
Alina Phoenix said:
Archons, devs double-checked this issue and Relics weren't added to those players who purchased them from the Black market (or received via Level up) before this issue was fixed.
To receive the Relics now, they need to contact Support team and those will add the Relics manually:
https://plariumsupport.zendesk.com/hc/en-us/requests/new
how they should issue the problems? if they say report a bug it brings them to forum and when they try other options they have problems with the options to put the id or coordiantes (Your game ID or coordinates)i had same problem myself, quite frustrating giving you constantly error
Hijadelafortuna T.I.A., you're right it's Market, not Black Market (it's for SF). I'm sorry for this confusion, I already edited my previous post.
As for the reason of not receiving Relics, devs said us that in the accounts they checked (the one you forwarded to me via PM), the reason was the one I described before.
I'm not sure it suits absolutely all players.
We agreed with devs that Support team will add Relics manually to those players who will contact them.
As for form submission, if you mouse over the field with cords, you will receive this information: https://www.screencast.com/t/5EkkhzpvNRv3
If anybody faces issues with submitting the Form, you're welcome to contact me via PM ;)
I just found out from our Heg that we were all supposed to receive Rellics but only a few did. I was one who received nothing and ended up buying some.
Hello, thank you very much for replacing my Relics
Mad Maximus said:
Well I tried to send a support ticket using 'violation' option, since no support for this, at least I could describe the problem in the description box that other support topics don't have! Both my co-ordinates and user ID copied from the help section are considered invalid, so my report can't even be submitted.
Glad I stopped spending money on this sinking ship months ago! Havn't been supporting the game since you gave the ultimate in click-wait-click-wait tedious timewaster crap - guardians.
Hello!
I've added Relics to your account manually.
Please check out whether you received them.
As for submitting cords, you needed to add only your ID which looks like: https://www.screencast.com/t/ArgvAqL7AX
If you add all information you copy past from the help section, it won't work.
KonditorAlex said:
I just found out from our Heg that we were all supposed to receive Rellics but only a few did. I was one who received nothing and ended up buying some.
Not happy about that!
Hello!
I see you have 118 Relics and I don't see any logs showing you purchased Relics from Black market.
Plus, you would need to spend quite a lot of Drachmas to get 118 Relics from the Black Market ;)
You're welcomeHello, thank you very much for replacing my Relics
I contact support team and they gave me only 100 relics which is not what I expect from the level I am (98 level).
The relics that must have from my current level is 146 minus 2 already get when i go from level 97 to 98.
Total 144 = 50 from level 1-50 plus 47*2 from level 51-97
Plarium gave me only 100. Why ?
IOANNIS said:
I contact support team and they gave me only 100 relics which is not what I expect from the level I am (98 level).
The relics that must have from my current level is 146 minus 2 already get when i go from level 97 to 98.
Total 144 = 50 from level 1-50 plus 47*2 from level 51-97
Plarium gave me only 100. Why ?
Hello!
Can you send me id of the ticket you sent to Support team? I'll check it out.
