So first you make all packages more expensive, then you change the rules of the game for the second time without warning. So I call this CUSTOMER SCAM. I will get the money back because you cheat on us players, the last packages you bought via PayPal, if you cheat on us then we can do the same to you. I won't be buying any more packs either. I will make Plarium a scammer on all game forums until you apologize.

In fact, I don't understand a sudden and unannounced change.
This change was so urgent right now if only in the future (when?) Everything will be perfectly integrated (perhaps) with other bonuses.
No, it's a correct way to behave especially with users who invest their own money. 

1

Hi, I've been playing for many years and I'm a VIP player of Soldiers, although I can agree with the choice to change the stats of the Cobra troops, I find that the choice to do so:

1) without notice

2) during a coalition tournament

was extremely incorrect.

Many bases of our combine, small and recently played, have found themselves exposed and have lost many troops.

It takes time and money to build troops, I hope you find a way to repay the damage you caused with such an ill-timed choice.

For the future, it is advisable that, before introducing such radical changes, everyone is given time to organize themselves.

I await your reply and I send my greetings

the usual Palrium style to make you lose turppe , so you spend more money to rebuild. I was severely penalized, with many cobra units lost inexplicably. and the infirmary didn't work, they are just scam ploys, to hit the wallet of the players. Support responded vaguely on the mechanics, although I sent the screenshot. unjustifiable to cheat players, with soldier inc I'm done,, I've been a VIP for many years, these cheats have tired.

It's sad watching a once fun game cut it's own throat.

Sorry, but cannot see what the updates/changes were? There is no info in the news in the game and nothing is mentioned in the update as what changes have taken place. Can some one please explain.

what was changed i don't see anything showing what was changed only that you had changed the units it would be nice to see the changes in a Document and then time unitil its launched 

i lost lots of troops due to this it makes me wonder what other changes are being done without any notice at all 

200k diamonds to all bases for your screw up would go a long way as well 

 una domanda : perche alcuni giocatori ricevono premi per il loro compleanno e io dalla plarium non ho mai ricevuto nulla ?  

I want my entire money back, you can't make changes and make us pay by your mistake. 

Dear players!

We are reaching out to you to elaborate on the events that have been happening around the game lately. First and foremost, we deeply apologize for the whole situation with the changes in COBRA Unit’s Ability. Since there was a bug in the calculation and we had to fix it as it was affecting the game balance for a while, we should have definitely warned you beforehand. The fact that we didn't is just a human factor. We have learned our lesson and will do our best to avoid similar miscommunication cases in the future.

However, we simply couldn't have avoided fixing this one. We understand that the problem caused distress and rightful indignation, and this issue will definitely be a lesson for the future!

Significantly reduced bonuses on cobra targets, where it was possible to gather cobra troops.Then add where you can get Influence without buying in offers for hiring cobra troops.Unilateral restrictions on your part, it somehow reduces the desire to play.

My post vanished. Doesn't that prove my point? 

Constructive criticism isn't allowed or will not be tolerated. 

Hi, Commander!

Conversely, I value constructive criticism from our players because it allows us to improve 👍

Is Joe Biden the CEO here?

Come again, Commander? :)