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20 сент. 2019, 15:3720.09.19
16.11.14
2
Hi, I'm losing prices with app crashes... I'm using MacOS 10.15 Catalina. Hope I'm not losing my App daily prices, am I?
27 сент. 2019, 17:2727.09.19
26.10.14
2

Hi 

I am sad to say the game is not playball any more. He became giddiness. 

Off troops are much stronger than others, specially with overwhelming occupation.

One guy is now able to take a MC himself and simply buying victory !


The game is dead, many players will left soon.


Regards - Ryan


AlinaCommunity Manager
2 окт. 2019, 09:2602.10.19
21.05.19
3507

Arashirani said:


There is  a bug for resource depots and kitchen in soldiers Inc.

It is not possible to add resource. for example, it shows I have half empty capacity in my resource depots but it is not possible to add.

This situation is much more dangerous since I have negative ratio balance and I can not add, thereby it is just count down to zero !  my last night raids are not added to my depots as well.


I hope you have willing to solve and also compensate deficits and damages.

Thanks in advance and kind regards,

Hello!


We're sorry that you've faced this difficulty. Please submit a request here: https://plariumsupport.zendesk.com/hc/en-us/requests/new


Thank you!

23 окт. 2019, 10:4523.10.19
27.05.19
2

I loaded the desktop app on Win 10 today, and it's giving me error:

"The game needs flash to work". 

This is the first time I got error since desktop app was launched by Plarium. 

To fix the error, the app is telling me to do things that are related to Google Chrome. 

Why is the error showing up in the desktop app when I don't even have Chrome?

Scnshot attached.
AlinaCommunity Manager
30 окт. 2019, 10:0530.10.19
21.05.19
3507

zandia said:


I loaded the desktop app on Win 10 today, and it's giving me error:

"The game needs flash to work". 

This is the first time I got error since desktop app was launched by Plarium. 

To fix the error, the app is telling me to do things that are related to Google Chrome. 

Why is the error showing up in the desktop app when I don't even have Chrome?

Scnshot attached.

Hello!


This was a time-limited issue on the Facebook side. It's fixed now. Good luck in the game!
AlinaCommunity Manager
30 окт. 2019, 10:0630.10.19
21.05.19
3507

Ghost said:


Hello!! Has any won thought of adding a navy to the game? (Ships)

Hello!


You're welcome to post your suggestion in the Suggestions thread. Thanks!
7 нояб. 2019, 11:3007.11.19
04.09.17
9

Stop using flash, instead of trying to force flash upon us, through game room.


Maybe I should thank you guys though, because I wil stop playing this game, because of this nonsense.


Flash should have been banned years ago, but your'e attitude is to keep using flash.


Most windows users won't even know what you're trying to do. Too bad for you there are also users like me.


I have played this game fro years now on Linux.


I can see a refund coming.


Flash is crap ware, and its people like you guys who keep that shit alive.


AlinaCommunity Manager
25 сент. 2019, 08:2425.09.19
21.05.19
3507

Ngolo said:


Hi Alina, or other Plarium speakers, what is your offer now,  about a Plarium Play app really working on Os 10.11 mac ?



Or, your offer on a any Linux  ?

Hello! Thanks for your question!


At the moment we don't plan to support Linux for Plarium Play app. Regarding the Mac question, we advise to upgrade to the following versions:


- macOS 10.13 High Sierra

- macOS 10.14 Mojave


Cheers!

AlinaCommunity Manager
25 сент. 2019, 08:2225.09.19
21.05.19
3507

Antonio® said:


Hi, I'm losing prices with app crashes... I'm using MacOS 10.15 Catalina. Hope I'm not losing my App daily prices, am I?

Hello!


Could you please specify what you mean? What "daily prices" are in question? Thanks!
20 сент. 2019, 21:5020.09.19
232121

Hi Alina, or other Plarium speakers, what is your offer now,  about a Plarium Play app really working on Os 10.11 mac ?



Or, your offer on a any Linux  ?
AlinaCommunity Manager
20 сент. 2019, 08:5420.09.19
21.05.19
3507

Ngolo said:


And Plarium Play still doesn't work,   and no real answer, but " download again /  clear cache ",  what a joke !

Hello!


I am afraid you'll have to update your Mac. Currently, we are supporting the following versions: 


macOS 10.13 High Sierra 

- macOS 10.14 Mojave


Cheers!
AlinaCommunity Manager
3 дек. 2019, 11:0403.12.19
21.05.19
3507

EMC1996 said:


Well, the app was working this morning but PlariumPlay will not even launch on my MacBook Pro now.


I am running 10.15.2 Beta.


Do I need to remove myself from the beta program?

Hello! Plarium Play is supported for MacOs High Sierra и Mojave. You need to have one of those to play via the app. Thanks for your understanding.

AlinaCommunity Manager
18 сент. 2019, 10:4118.09.19
21.05.19
3507

Ngolo said:


Hello,  just downloaded Plarium Play,  on my 2011 Mac / os10.11,   application crashes as soon as I try starting it, any idea ?  Thanks

Hello!


We're sorry that you're facing this issue. Please try to reinstall the app. Thanks!
5 дек. 2019, 03:3605.12.19
18.12.16
28
after the update today I couldnt' even find the game on my computer.  My shortcuts all did not work.  Finally had to uninstall the game and then reinstall it.  It took a while to get it to work.  I even get to snow covered base at times now.  What is going on?
9 дек. 2019, 02:4009.12.19
232121
Ive been kicked with a 429.0 error message. I was really enjoying until then....
17 сент. 2019, 21:1017.09.19
232121
Plarium can you answer my question please ? 
AlinaCommunity Manager
13 сент. 2019, 12:0013.09.19
21.05.19
3507

Steve said:


Good day!


You have released a new and updated version of the plarium play app and since you started it the server has been inable to connect, unless you are still busy installing it. 


Please can you advise me when the app will be up and running and will I be able to get my daily rewards if this lasts for longer than 24 hours???


Thanks

Stephen

Hi, Stephen!


The app is up and running right now. Are you still experiencing any issues? If yes, please attach a screenshot reflecting your problem. Thanks!
AlinaCommunity Manager
11 сент. 2019, 12:0711.09.19
21.05.19
3507

Hello, everyone!


There were temporary issues, but the app should be working just fine now. 


Could you please check it? 


If it's not fixed, please let me know in this topic. Thank you!
12 дек. 2019, 21:4512.12.19
1

http://prntscr.com/qa24h1

Es una empresa supuestamente importante, como es posible que los programadores sean tan ineficientes?

2 сент. 2019, 21:2102.09.19
01.09.18
2
Uninstalled the app. Came here to reinstall and that fails, saying the app is already installed. >.<