Ouch

Let me know what support says, I'll investigate on my end. :)

It's ok. I've fixed it now but thank you all the same 

Flashiing lights, like strobes, and the POV switches as YOUR challangers repeatedly attack my group, like 12+ times PER my guy, seem it be causing EYE strain, UNFAIR and questionable tactics in combat, regardless of where. FIFTY years of gaming and computer tech services training have caused my to consider that your "equality" standards are flawed and/or BIASED in favor of preferred groups, and/or nationalities.  Of course, being USA lifetime resident, we tend to disagree with tatalitariumism. Just saying, as 80 yoa Veterand and Judge,,,,

Hi there. Is there something I can answer for you or help you with?

Trying to access the game but it seems futile. Any idea´s?

logged in to claim Ronda ..  nothing ...  i ben online ewry day  so anyone know how to claim her when she does not popp up ?

Just got Jizoh for log on 7 day reward and did not get all artifacts can anyone help?

I had gotten that same error message when I tried to claim "Genbo the Dishonored" today from Prime Gaming.  So I closed out the game and came back to it hours later.  When I tried the code again, it says I already claimed the champion.  Only thing is.....I don't have him!  And it wont let me use the code again.  Uhg!

Help me somebody please.

This is still being worked on at the present time. You can find updates here: https://plarium.com/forum/en/raid-shadow-legends/674_game-discussion/1426691_known-issue-with-genbo-amazon-prime-drop/ or in game discussion as this situation continues to be looked at.

i have a funny one so game wouldnt launch support told me to clear cache , it worked but i had 5 accounts that were logged in for a long time so long i cant even remeber one of the emails what support didnt say is it would delete all my accounts now because i dont remember a email i lost an account io been playing forever !!!!!!!!!!!!!!!!~!!

so theres no  way to log in using user name so if u forget the email your screwed!!!!

Hello.

Dont know if this is a bug or not

I have just got rewarded an Orc female champ for log-in 7 days straight. 

I cant find the champ only to get the message to expand my master vault. 

I upgraded another champ and freed 3 slots but still the reward champ is missing.

I restarted the game but nothing changed. Any help would b appreciated!

Have you checked your inbox?

Thnx!

how do i get my game reinstalled , lost my whole game and kicked me back to start

okay why is that everytime a champion training tournament comes on  the upgrading champions in  campaign battles gets slowed right down  using  a hell of a lot more engery and time to upgrade  is this a bug or a deliberate ploy on your part 

What's going on?

Can you explain in more detail or share some videos so we can look into this? 

Cause it sounds to me you don't have an XP bonus active and that's reducing the amount of XP you're getting from battles.