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Unable to launch the Plarium launcher.

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7 дек. 2022, 08:2307.12.22
28.12.19
3
Sixkeeper

i just installed an "Free" VPN that will do the trick. Proton VPN  

it will only have 3 locations on the Free version but you only need one. :) 

You can also download VPN with pay, several of those give you a free test period. 

Have a look at TechRadar VPN tests for more info. 

Thx a damn lot :D it worked.. But why is it nesasery to use a VPN???

7 дек. 2022, 08:1607.12.22
28.12.19
3

Same here Copenhagen denmark.. I even reinstalled my whole pc, still the same. So its not a user error but a Plarium one 

7 дек. 2022, 07:4607.12.22
7 дек. 2022, 07:53(отредактировано)
10.07.15
3


i

Plarium Play is still trying to load this day.

Running Win 11  Pro (Fully updated) from Denmark.

Tried a reinstall, and on a new PC, same problem.

VPN removes the symtom, but is not a fix ofc.


Plz keep us updated daily.

6 дек. 2022, 23:2806.12.22
07.01.22
1

got back into the game

6 дек. 2022, 20:3706.12.22
20.03.20
2
Bruenor

Mobile Hotspot dint work for me :( 

DK

This could mean that there are some ISP's in Denmark/Sweden that are having trouble with Plarium Play, 

this is just a thought thought, since I got different ISP's for Mobile Data and wifi.

6 дек. 2022, 20:2406.12.22
15.12.20
1

Mobile Hotspot dint work for me :( 

DK

6 дек. 2022, 20:2406.12.22
30.10.22
2
Skullmagic

So u want to to Pay for a vpn to play the game?

Or do anyone know A good semifree vpn?

I downloaded Proton VPN for free and got it working. For today atleast. Iam not going to pay for a vpn to play a game.

6 дек. 2022, 20:2006.12.22
06.08.20
5

I live in Ontario Canada and been having log in issues. I am using Windows 11 on pc

all that comes up when I click on Plarium play is a black logo screen. 

6 дек. 2022, 16:1306.12.22
6 дек. 2022, 16:30(отредактировано)
30.10.22
2

Have the same issue. Dowloaded a VPN yesterday and it worked. Today its not working again. So a VPN do not fix the problem. 

*Update* Downloaded a another VPN and deleted the cache and now its working again. Until tomorrow i guess.... 

From Sweden, windows 10

6 дек. 2022, 11:1406.12.22
06.05.22
1

Where is that official response from?


I highly doubt this is a ISP issue, why on earth should all ISP in Denmark and Sweden suddenly block Raid traffic? and all at the same time? it even works from Ipad etc, the only problem is windows computers?

6 дек. 2022, 10:3906.12.22
18.01.20
4
dizzyontour

Any news regarding this issue? Quite a few players still cant access the game, and some update would be nice.


Their official response

Raid: Shadow Legends Official #announcements

SERVER

 — Yesterday at 12:47

@everyoneDear players! First of all, we wish you a great and productive week ahead. There's some important news that we want to share - last week, we informed you all about personal rewards being a part of all the December CvCs. However, flexible as we are, we changed our mind seeing that many of you aren't exactly fans of this decision. The CvC that will be held on December 20-21 will not feature personal rewards.


On a separate note, we know that many players from Sweden, Denmark, and some other countries have been experiencing problems with the black screen showing upon the Plarium Play launch. The preliminary investigation has shown that this is happening due to problems on the side of the local ISP providers. For now, as a workaround, we recommend using available VPN services. However, we are in the process of investigating this issue further to see if there is anything we can do here. Thanks a bunch for your patience with this.

12 дек. 2022, 22:0912.12.22
11.11.18
1

from Germany and i Have the same...  :(

12 дек. 2022, 22:5012.12.22
06.08.20
5

again  I am having problems with login..black splash screen... running Widows 11 on PC

21 дек. 2022, 09:2121.12.22
29.08.21
1

Same here. Mac Big Sur 11.6.7

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