Beaker41 said:

I installed this game last night, linked it to my Facebook account, and played through all the way to the first dragon. Suddenly I was disconnected,  asked to re login, and when loading it sticks on 61/64, sometimes asks me to relogin, sometimes not. I have tried clearing the cache, clearing the data and completely reinstalling to no avail. When I clear data or reinstall, it makes it all the way through the 1.4 GB of Downloads , then sticks on the same 61/64. If I choose the click here instead of log in, I can get through the intro again and tutorial,  then disconnect and right back to 61/64. I tried making an account and username through this forum and used that to login, same intro then fail to 61/64. Is this an account related issue ?

Dear Raider

I have the same Issue and no it's not my Connection. Have Galaxy S9 and tried with WLAN and LTE and Galaxy S9+ Cubot. 

Ok,i can play with Cubot Max,with Gakaxy S5. Cant play with Galaxy S9. Is this Galaxy S9 Issue or Android 9?

Cubot have Android 8

Galaxy S5 have Android 8

The fix is to give up. The developer doesn't care enough to respond to forums or support tickets. 

This thread is 2 weeks old, and the only response from the company has been 

I have the same issue playing with Samsung Galaxy S7.

So it seems a kind of Samsung incompatibility.

Uninstall and forget, as it seems nobody in Plarium cares about it.

Hi Everyone!

Could you send me screenshot from this issue? 

Thank you

How do I attach screenshots to this forum?  Here is a link to my ss:

https://pasteboard.co/Ibg2l6o.jpg

https://m.youtube.com/watch?v=w_vLtQU9hQU&feature=youtu.be

Here's one better. Start to finish, what a Samsung device looks like loading the game.

I've been trying to figure this out for the last week.  I have a Samsung Note 8.  I have all the symptoms as posted above.  I've tried linking my FB account failed at 61/61(always after first time playing it). I've tried creating a Plarium account thinking that was the issue, same failure.  I've cleared Cache, cleared Data, Uninstalled, Force Stopped in every combination imaginable.  Always fails after first load and stops at the 61/64...  Internet connection is by far not the issue.

From what I can assess, Samsung preloads their devices with gaming enhancement bloatware. Things that screengrab, change resolutions, allow vid recording, ect. I'm thinking that this is a conflict with that bloatware. The game is attempting to load a package, but it's conflicting with Samsung's proprietary software. So this issue is most likely going to require working with Samsung developers to diagnose and patch.

Hello, here is the picture of the screen i get .

Kind regards.

Not sure if anyone has looked at this, but I have the exact same issue only with an iPhone. I have spent 415$+ in the past 30 days with this app, and i can't even get in.

You and me both.. can't play.  Played last night before update.  Spent lots of money. Would like to play