App not loading after update

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App not loading after update

Jul 15, 2019, 12:2707/15/19

06/15/19

App not loading after update

I’m on iOS and I was forced into an update this morning and now the game won’t open. I need it to open so I can get the summoning event done. Anyone else having this issue? I have tried on 2 different devices.

Comments

1 2

Deleted

Jul 15, 2019, 13:1007/15/19

Same. On IOS 12.3.1

Kingdaddysir

Jul 15, 2019, 13:4207/15/19

06/15/19

My Player ID is UM12439220 | 12260029

IGN is Kingdaddysir

Please have support look into this and resolve it as soon as possible. My window to play today is very small.

Deleted

Jul 15, 2019, 13:5107/15/19

Same here...

Deleted

Jul 15, 2019, 14:0907/15/19

232084

Same here. Uninstalled app, turned off phone and still just black screen for a few seconds before app crashes.

Deleted

Jul 15, 2019, 14:1507/15/19

Jul 15, 2019, 17:21(edited)

232084

Same. Game crashed after update. Get black screen when click on app. Not sure if this helps, but it was after I fused Foli.

Deleted

Jul 15, 2019, 14:1807/15/19

I'm having the same issue. Black screen the app closes every time I try to launch after update.

weavemj2

Jul 15, 2019, 15:1107/15/19

06/22/19

Same issue here. Does anyone know if this Is a game wide crash or just specific accounts?

Deleted

Jul 15, 2019, 17:3807/15/19

Same here. iOS version with the update today is not starting up. Black screen then out. Please fix.

Blond Baron

Jul 15, 2019, 17:5607/15/19

05/13/19

Happening here too. I had it do it twice this morning, then got luck I guess and logged in after turning WiFi off. Now nothing works. Been broken since 8am. Big bummer and waste of energy/keys.

Deleted

Jul 15, 2019, 18:0707/15/19

232084

Unfortunately same here, no access just a blank screen. When I double click the home button on IOS it shows the app as running but when I touch there to load it just crashes again.

Attempted on multiple devices

Attempted on WiFi and cellular

Attempted reinstall

Please fix asap, thanks for your time.

Deleted

Jul 15, 2019, 18:0707/15/19

232084

Are we going to get an update on this or get left here hanging?

Deleted

Jul 15, 2019, 18:5407/15/19

232084

It now gets to the load screen and shows the bar that says “authenticating” and then crashes.

Deleted

Jul 15, 2019, 21:2307/15/19

Jul 15, 2019, 22:45(edited)

232084

Guys, try opening RSL via the App Store. This worked for me.

EDIT: it worked fine twice, now same issue.

cisco77082

Jul 16, 2019, 03:0307/16/19

03/27/19

Same issue! Can’t get game to open

projolly

Jul 16, 2019, 06:3407/16/19

04/21/19

Will there ve a fix soon for this iOS bug? Blackscreen and shut down when i try to start.

Deleted

Jul 16, 2019, 12:3607/16/19

Has ANYONE heard anything at all about a fix? This is absolute trash. No fix, no word on a fix, not a peep from the devs

Deleted

Jul 16, 2019, 13:1407/16/19

Jul 16, 2019, 15:39(edited)

232084

I deleted the game. rebooted the phone and now the game has started.

But now againe black screen :(

tkpirate77

Jul 16, 2019, 17:2707/16/19

06/28/19

I’m having the same issue and no response

Deleted

Jul 18, 2019, 03:4407/18/19

232084

I have difficulty loading game for the past two days. I was finally able to log in last night and did half my dailies but this morning none of them were “saved” and I had to start all over. If this co tinues I will be forced to quit.

Sezzy

Jul 18, 2019, 04:0607/18/19

02/15/19

2725

Hi !

Please install 1.9.1. update from Appstore.

Thanks

1 2

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On IOS 12.3.1","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563196230567","editedDate":"0","id":"639167","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639167","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391890/","commentUrl":"/en/comment/Topic_639216/"},"strings":{"userRole":"","userId":"8391890","contentDraftJs":"","contentHtml":"\u003Cp\u003EMy Player ID is UM12439220 | 12260029\u003C/p\u003E\u003Cp\u003EIGN is Kingdaddysir\u003C/p\u003EPlease have support look into this and resolve it as soon as possible. \u00A0My window to play today is very small. \u00A0","userRegistered":"1560584986703","userCommentsCount":"3","userName":"Kingdaddysir","createdDate":"1563198157963","editedDate":"0","id":"639216","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639216","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8414191/","commentUrl":"/en/comment/Topic_639228/"},"strings":{"userRole":"","userId":"8414191","contentDraftJs":"","contentHtml":"Same here...","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563198682990","editedDate":"0","id":"639228","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639228","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639249/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same here. Uninstalled app, turned off phone and still just black screen for a few seconds before app crashes.\u00A0","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563199757850","editedDate":"0","id":"639249","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639249","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639256/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same. Game crashed after update. Get black screen when click on app. \u00A0Not sure if this helps, but it was after I fused Foli.","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563200119767","editedDate":"1563211275720","id":"639256","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"639256","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481172/","commentUrl":"/en/comment/Topic_639260/"},"strings":{"userRole":"","userId":"8481172","contentDraftJs":"","contentHtml":"I\u0027m having the same issue. Black screen the app closes every time I try to launch after update.","userRegistered":"","userCommentsCount":"4","userName":"Deleted","createdDate":"1563200283663","editedDate":"0","id":"639260","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639260","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8398063/","commentUrl":"/en/comment/Topic_639303/"},"strings":{"userRole":"","userId":"8398063","contentDraftJs":"","contentHtml":"Same issue here. Does anyone know if this Is a game wide crash or just specific accounts?","userRegistered":"1561181615890","userCommentsCount":"1","userName":"weavemj2","createdDate":"1563203473807","editedDate":"0","id":"639303","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639303","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8417033/","commentUrl":"/en/comment/Topic_639450/"},"strings":{"userRole":"","userId":"8417033","contentDraftJs":"","contentHtml":"Same here. iOS version with the update today is not starting up. Black screen then out. Please fix.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563212295430","editedDate":"0","id":"639450","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639450","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8200145/","commentUrl":"/en/comment/Topic_639470/"},"strings":{"userRole":"","userId":"8200145","contentDraftJs":"","contentHtml":"Happening here too. I had it do it twice this morning, then got luck I guess and logged in after turning WiFi off. Now nothing works. Been broken since 8am. Big bummer and waste of energy/keys.","userRegistered":"1557784295247","userCommentsCount":"4","userName":"Blond Baron","createdDate":"1563213415027","editedDate":"0","id":"639470","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639470","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639481/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EUnfortunately same here, no access just a blank screen. \u00A0When I double click the home button on IOS it shows the app as running but when I touch there to load it just crashes again.\u003C/p\u003E\u003Cp\u003EAttempted on multiple devices\u00A0\u003C/p\u003E\u003Cp\u003EAttempted on WiFi and cellular\u00A0\u003C/p\u003E\u003Cp\u003EAttempted reinstall\u00A0\u003C/p\u003EPlease fix asap, thanks for your time.","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563214028823","editedDate":"0","id":"639481","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639481","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639484/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Are we going to get an update on this or get left here hanging?","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563214064440","editedDate":"0","id":"639484","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639484","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639536/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"It now gets to the load screen and shows the bar that says \u201Cauthenticating\u201D and then crashes.","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563216896017","editedDate":"0","id":"639536","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639536","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639617/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EGuys, try opening RSL via the App Store. This worked for me.\u003C/p\u003E\u003Cp\u003EEDIT: it worked fine twice, now same issue.\u00A0\u003C/p\u003E\u003Cp\u003E","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563225789223","editedDate":"1563230751327","id":"639617","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"639617","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8173134/","commentUrl":"/en/comment/Topic_639761/"},"strings":{"userRole":"","userId":"8173134","contentDraftJs":"","contentHtml":"Same issue! Can\u2019t get game to open","userRegistered":"1553696680033","userCommentsCount":"1","userName":"cisco77082","createdDate":"1563246212940","editedDate":"0","id":"639761","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639761","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8297160/","commentUrl":"/en/comment/Topic_639904/"},"strings":{"userRole":"","userId":"8297160","contentDraftJs":"","contentHtml":"Will there ve a fix soon for this iOS bug? Blackscreen and shut down when i try to start.","userRegistered":"1555868249620","userCommentsCount":"2","userName":"projolly","createdDate":"1563258863973","editedDate":"0","id":"639904","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639904","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8267106/","commentUrl":"/en/comment/Topic_640138/"},"strings":{"userRole":"","userId":"8267106","contentDraftJs":"","contentHtml":"Has ANYONE heard anything at all about a fix? This is absolute trash. No fix, no word on a fix, not a peep from the devs","userRegistered":"","userCommentsCount":"4","userName":"Deleted","createdDate":"1563280606427","editedDate":"0","id":"640138","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640138","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_640164/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EI deleted the game. rebooted the phone and now the game has started.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EBut now againe black screen :(\u003C/p\u003E","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563282899520","editedDate":"1563291592073","id":"640164","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"640164","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8484183/","commentUrl":"/en/comment/Topic_640369/"},"strings":{"userRole":"","userId":"8484183","contentDraftJs":"","contentHtml":"I\u2019m having the same issue and no response\u00A0","userRegistered":"1561740927073","userCommentsCount":"1","userName":"tkpirate77","createdDate":"1563298072213","editedDate":"0","id":"640369","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/27.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"640369","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_641183/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"I have difficulty loading game for the past two days. I was finally able to log in last night and did half my dailies but this morning none of them were \u201Csaved\u201D and I had to start all over. If this co tinues I will be forced to quit.\u00A0","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563421463180","editedDate":"0","id":"641183","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"641183","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7197484/","commentUrl":"/en/comment/Topic_641191/"},"strings":{"userRole":"","userId":"7197484","contentDraftJs":"","contentHtml":"\u003Cp\u003EHi !\u003C/p\u003E\u003Cp\u003EPlease install 1.9.1. update from Appstore.\u003Cbr\u003E\u003C/p\u003EThanks\u003Cbr\u003E","userRegistered":"1550208367437","userCommentsCount":"2725","userName":"Sezzy","createdDate":"1563422800673","editedDate":"0","id":"641191","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/vikings-war-of-clans/avatars/1.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"641191","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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Also, when the forced update directs you to the App Store, you cannot update, only open the app. Every time I have to uninstall and reinstall RSL. Now I keep getting a black screen for 5 sec when opening RSL, then it crashes.","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563195807620","editedDate":"0","id":"639157","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639157","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8344409/","commentUrl":"/en/comment/Topic_639167/"},"strings":{"userRole":"","userId":"8344409","contentDraftJs":"","contentHtml":"Same. On IOS 12.3.1","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563196230567","editedDate":"0","id":"639167","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639167","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391890/","commentUrl":"/en/comment/Topic_639216/"},"strings":{"userRole":"","userId":"8391890","contentDraftJs":"","contentHtml":"\u003Cp\u003EMy Player ID is UM12439220 | 12260029\u003C/p\u003E\u003Cp\u003EIGN is Kingdaddysir\u003C/p\u003EPlease have support look into this and resolve it as soon as possible. \u00A0My window to play today is very small. \u00A0","userRegistered":"1560584986703","userCommentsCount":"3","userName":"Kingdaddysir","createdDate":"1563198157963","editedDate":"0","id":"639216","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639216","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8414191/","commentUrl":"/en/comment/Topic_639228/"},"strings":{"userRole":"","userId":"8414191","contentDraftJs":"","contentHtml":"Same here...","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563198682990","editedDate":"0","id":"639228","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639228","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639249/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same here. Uninstalled app, turned off phone and still just black screen for a few seconds before app crashes.\u00A0","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563199757850","editedDate":"0","id":"639249","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639249","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639256/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Same. Game crashed after update. Get black screen when click on app. \u00A0Not sure if this helps, but it was after I fused Foli.","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563200119767","editedDate":"1563211275720","id":"639256","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"639256","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481172/","commentUrl":"/en/comment/Topic_639260/"},"strings":{"userRole":"","userId":"8481172","contentDraftJs":"","contentHtml":"I\u0027m having the same issue. Black screen the app closes every time I try to launch after update.","userRegistered":"","userCommentsCount":"4","userName":"Deleted","createdDate":"1563200283663","editedDate":"0","id":"639260","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639260","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8398063/","commentUrl":"/en/comment/Topic_639303/"},"strings":{"userRole":"","userId":"8398063","contentDraftJs":"","contentHtml":"Same issue here. Does anyone know if this Is a game wide crash or just specific accounts?","userRegistered":"1561181615890","userCommentsCount":"1","userName":"weavemj2","createdDate":"1563203473807","editedDate":"0","id":"639303","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639303","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8391890/","commentUrl":"/en/comment/Topic_639313/"},"strings":{"userRole":"","userId":"8391890","contentDraftJs":"","contentHtml":"Just specific accounts. \u00A0I have iOS in my clan that logged on. \u00A0","userRegistered":"1560584986703","userCommentsCount":"3","userName":"Kingdaddysir","createdDate":"1563203987173","editedDate":"0","id":"639313","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1060.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639313","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8481766/","commentUrl":"/en/comment/Topic_639429/"},"strings":{"userRole":"","userId":"8481766","contentDraftJs":"","contentHtml":"I\u2019m having trouble as well after the force update.","userRegistered":"1563210514043","userCommentsCount":"1","userName":"nack83.jn","createdDate":"1563210692767","editedDate":"0","id":"639429","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/4.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639429","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8417033/","commentUrl":"/en/comment/Topic_639450/"},"strings":{"userRole":"","userId":"8417033","contentDraftJs":"","contentHtml":"Same here. iOS version with the update today is not starting up. Black screen then out. Please fix.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563212295430","editedDate":"0","id":"639450","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639450","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8200145/","commentUrl":"/en/comment/Topic_639470/"},"strings":{"userRole":"","userId":"8200145","contentDraftJs":"","contentHtml":"Happening here too. I had it do it twice this morning, then got luck I guess and logged in after turning WiFi off. Now nothing works. Been broken since 8am. Big bummer and waste of energy/keys.","userRegistered":"1557784295247","userCommentsCount":"4","userName":"Blond Baron","createdDate":"1563213415027","editedDate":"0","id":"639470","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1500.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639470","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639481/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EUnfortunately same here, no access just a blank screen. \u00A0When I double click the home button on IOS it shows the app as running but when I touch there to load it just crashes again.\u003C/p\u003E\u003Cp\u003EAttempted on multiple devices\u00A0\u003C/p\u003E\u003Cp\u003EAttempted on WiFi and cellular\u00A0\u003C/p\u003E\u003Cp\u003EAttempted reinstall\u00A0\u003C/p\u003EPlease fix asap, thanks for your time.","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563214028823","editedDate":"0","id":"639481","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639481","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639484/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Are we going to get an update on this or get left here hanging?","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563214064440","editedDate":"0","id":"639484","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639484","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8478819/","commentUrl":"/en/comment/Topic_639496/"},"strings":{"userRole":"","userId":"8478819","contentDraftJs":"","contentHtml":"Same here hope they fix this soon","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1563214693587","editedDate":"0","id":"639496","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639496","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8429140/","commentUrl":"/en/comment/Topic_639499/"},"strings":{"userRole":"","userId":"8429140","contentDraftJs":"","contentHtml":"Updated this morning and game now force closes upon loading. Please help.\u00A0","userRegistered":"1559679071550","userCommentsCount":"1","userName":"buddychrist002","createdDate":"1563214798230","editedDate":"0","id":"639499","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/720.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639499","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639536/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"It now gets to the load screen and shows the bar that says \u201Cauthenticating\u201D and then crashes.","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563216896017","editedDate":"0","id":"639536","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639536","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639617/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EGuys, try opening RSL via the App Store. This worked for me.\u003C/p\u003E\u003Cp\u003EEDIT: it worked fine twice, now same issue.\u00A0\u003C/p\u003E\u003Cp\u003E","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563225789223","editedDate":"1563230751327","id":"639617","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"639617","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_639681/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Having the same issue. Really upset because I just purchased a pack and have not gotten to play since. This has been going on all day. Are they doing anything to fix it. If it is not fixed soon I need a refund and new game.\u00A0","userRegistered":"","userCommentsCount":"232084","userName":"Deleted","createdDate":"1563233275660","editedDate":"0","id":"639681","entityId":"140293","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639681","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8173134/","commentUrl":"/en/comment/Topic_639761/"},"strings":{"userRole":"","userId":"8173134","contentDraftJs":"","contentHtml":"Same issue! Can\u2019t get game to open","userRegistered":"1553696680033","userCommentsCount":"1","userName":"cisco77082","createdDate":"1563246212940","editedDate":"0","id":"639761","entityId":"140293","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"639761","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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