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App not loading after update

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15 июль 2019, 12:2715.07.19
15.06.19
3

App not loading after update

I’m on iOS and I was forced into an update this morning and now the game won’t open.  I need it to open so I can get the summoning event done.  Anyone else having this issue?   I have tried on 2 different devices.  
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15 июль 2019, 13:0315.07.19
232071
I am having the same issue. Also, when the forced update directs you to the App Store, you cannot update, only open the app. Every time I have to uninstall and reinstall RSL. Now I keep getting a black screen for 5 sec when opening RSL, then it crashes.
15 июль 2019, 13:1015.07.19
1
Same. On IOS 12.3.1
15 июль 2019, 13:4215.07.19
15.06.19
3

My Player ID is UM12439220 | 12260029

IGN is Kingdaddysir

Please have support look into this and resolve it as soon as possible.  My window to play today is very small.  
15 июль 2019, 13:5115.07.19
1
Same here...
15 июль 2019, 14:0915.07.19
232071
Same here. Uninstalled app, turned off phone and still just black screen for a few seconds before app crashes. 
15 июль 2019, 14:1515.07.19
15 июль 2019, 17:21(отредактировано)
232071
Same. Game crashed after update. Get black screen when click on app.  Not sure if this helps, but it was after I fused Foli.
15 июль 2019, 14:1815.07.19
4
I'm having the same issue. Black screen the app closes every time I try to launch after update.
15 июль 2019, 15:1115.07.19
22.06.19
1
Same issue here. Does anyone know if this Is a game wide crash or just specific accounts?
15 июль 2019, 17:3815.07.19
1
Same here. iOS version with the update today is not starting up. Black screen then out. Please fix.
15 июль 2019, 17:5615.07.19
13.05.19
4
Happening here too. I had it do it twice this morning, then got luck I guess and logged in after turning WiFi off. Now nothing works. Been broken since 8am. Big bummer and waste of energy/keys.
15 июль 2019, 18:0715.07.19
232071

Unfortunately same here, no access just a blank screen.  When I double click the home button on IOS it shows the app as running but when I touch there to load it just crashes again.

Attempted on multiple devices 

Attempted on WiFi and cellular 

Attempted reinstall 

Please fix asap, thanks for your time.
15 июль 2019, 18:0715.07.19
232071
Are we going to get an update on this or get left here hanging?
15 июль 2019, 18:5415.07.19
232071
It now gets to the load screen and shows the bar that says “authenticating” and then crashes.
15 июль 2019, 21:2315.07.19
15 июль 2019, 22:45(отредактировано)
232071

Guys, try opening RSL via the App Store. This worked for me.

EDIT: it worked fine twice, now same issue. 

16 июль 2019, 03:0316.07.19
27.03.19
1
Same issue! Can’t get game to open
16 июль 2019, 06:3416.07.19
21.04.19
2
Will there ve a fix soon for this iOS bug? Blackscreen and shut down when i try to start.
16 июль 2019, 08:4716.07.19
232071

Having the same issue.

16 июль 2019, 12:3616.07.19
4
Has ANYONE heard anything at all about a fix? This is absolute trash. No fix, no word on a fix, not a peep from the devs
16 июль 2019, 13:1416.07.19
16 июль 2019, 15:39(отредактировано)
232071

I deleted the game. rebooted the phone and now the game has started.


But now againe black screen :(

16 июль 2019, 17:2716.07.19
28.06.19
1
I’m having the same issue and no response