Nick said:

noloses149 said:

Nick said:

I heard of the this problem i had before it happend thought haveing 2 accounts was no big deal but now im getting banned for a nother account i go on spare time cant go on main or alt or even make a new one just says banned till may 05/04 2047 26 days before my birthday ive not gotten any real helpful moderators in discord and have the time im being called a cheater or let it go ive spent money i was so close to be getting tormin the cold and could not play the entire day lost out on a epic i needed to fuse. Well please get back to me my login was kinggucci97 plz plz be a great help @ raid

Hello, PM me your in game id and a link to this post. I will check it out for you.

I just had this glitch happen to me please help fix it, here is the screen shot

Same thing happend to me just a few minutes ago.  Identical pop-up as CODYPUTNAM.

This happened after I repeatedly tried to log in when receiving a "may experience issues" type of notice.

I submitted a ticket, but really would appreciate it if this could be fixed asap.

As it is, I will now miss the window to complete the Arena event (missing out on the last few rewards).

If it isn't fixed quickly (and I have to wait out the ban), I won't be able to contribute to my clan's CB, etc. not to mention potentially missing out on daily turn-ins which now have an effect on Raid Pass progression.

If there is a valid reason for the ban, I would appreciate knowing what it is. I can't think of any reason to justify it; so must assume this is a technical issue... 

I do appreciate that unforeseen technical issues can arise.  A quick resolution would be much appreciated, however.

Same, banned for 1 day!

Same, banned for 1 day!

I'm playing in the arena.

Looks like I've joined the Banned Club, have had the same issue, while trying to log in with Plarium Play I have been hit with a 24 hour Ban... 

  Has anyone had a fix to this yet?

Same problem here,  banned for a day , but no one answer

The same thing happened to me.

I was playing in the arena, and you have banned me!

I can't enter the game from 6:24 am.

I can't control my clan.

That's ridiculous what has happened in the game since yesterday.

I wrote to support but only got an automatic reply.

I want compensation!

This is ridiculous. Why have you banned my account? This is the only account I have, I cause no trouble in any chat, I just keep to myself and play the game. Is it because I play free and don’t spend money?  Clearly that must be the reason. 

Ridiculous and despicable 

Time to go leave a review on the App Store. 

Hi Guys!

I finally got an acceptable answer:

"Hello!

The game developers are investigating this situation, and the bans will be lifted as soon as the issue that affected your account is resolved.

We will keep you updated on the situation in this conversation.
Additionally, the compensation for the inconvenience is also a part of the discussion.

I apologize for the temporary inconvenience, and thank you for your patience.

Andrew

Customer Support Team"