Add me to the list. Logged off for less than an hour and when I tried to log back in it asked for my email and password. I entered them correctly but it wouldn't take, so I opted to change my password. And now it seems I've reset my account, the game starts up from the very beginning like all of my 7-8 months of grind never happened. I would greatly appreciate my account back.
ID: KWT81694
Ticket #: 1684738
Silver Raid Card
Clan Leader: U666
Did you happen to try signing into your amazon prime account on the new account?i lost my account too. ticket number - 1685479.
ingame nick should be fkmenowpls or Fkmenowpls. i don't remember. but i have my facebook and amazon prime tagged to it. with the same email address.
kindly assist.
Got my account back today, everything is as it was, I just lost all those daily collects and quests, plus the golden event time. I had to REPEAT myself four times in the same support ticket, no new info. Just kept repeating it.
I was having a lot of issues all of the sudden and the game would not run. I installed it and reinstalled it, even did a whole lot of digging through the registry. I figured out which unity build that the game runs on and messed around with that as well as a lot of forums on somewhat related topics. It's a long story. At the end of the day i figured it out. I never install the software that comes with the hardware and here is why. That is what i did to the behest of all of my experience. So one of those programs ended up being the source of all of my problems. It is called Sonic Studio(there's also a similarly named program that is part of it but i cannot remember the name) and is part of bundled software which was bundled with armory crate. Again i never install that crap. The moment i uninstalled it my game worked completely fine. I guess that there must have been an update to it last night that ended up breaking Raid and probably a lot of other unity based games as well. Not sure if it helps those with caacount issues but the thread name is a bit misleading so i am posting it here. Never install bundled software, only drivers.
Hi guys,
I got confronted with this issue today, and by browsing the forums, I was unable to find a suitable solution, so I came here to post mine.
After I deleted and reinstalled the game, I got this error when attempting to log in after going through the tutorial : "This Plarium ID is already connected to another Raid account. Create a new Plarium ID to product this account." Deleting app data and cache didn't help, trying to log in with Facebook had the same results.
What I did to fix it:
1. Uninstalled the game
2. Reinstalled from Google Play Store
3. Launched the game
4. Just as it begins downloading the files, there is a Log In button on the right upper corner of the screen
5. Click it fast, before the game manages to log you in and walk you through the tutorial
6. Select Log In with Plarium and enter your ID / email address and password
7. Enjoy your recovered account
I hope this works for you guys, and hope I make at least one person's day today. If this works for you, please share with others who might be facing this same issue.
On a side note, as someone who is actively working in Tech Support, it's a shame that Plarium offers this level of support to its customers, yet it's willing to invest so much in advertisement. I really hope they're in for the long run and this aspect will change though.