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Banned for no reason

Banned for no reason

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14 май 2019, 19:3014.05.19
15.02.19
2725
successfulbob said:

Sezzy, I sent a screenshot to you on discord.  It is discouraging to lose almost a whole day to this.  Hopefully we can at least be given energy packs to make up for some of this lost time.
Hi i got your screenshot. Thanks
14 май 2019, 21:2214.05.19
13.05.19
24
I got same problem.
15 май 2019, 05:5815.05.19
15.02.19
2725

mrprotek said:


I got same problem.

Hi

I replied to you in other topic send meg screenshot from your ban via discord or here after pm me.

Thank you
15 май 2019, 18:5115.05.19
15 май 2019, 18:52(отредактировано)
2

During the battle in the arena on may 15 between 14.00 and 15.00 after the last winning attack there was an error and had to restart the game. This continued after each attempt to end the fight. As a result, after another attempt, the account was blocked. Please remove the unjustified block. 


As I understand this happened during the maintenance work. I tried to defeat the same opponent in the arena and with the last attack, a mistake immediately arose. Then I restarted the game and tried again to defeat the same opponent several times.


16 май 2019, 03:2916.05.19
13.05.19
24
I write to support my request number is [757049]. SS is there.
16 май 2019, 04:1416.05.19
1
0
16 май 2019, 12:0516.05.19
15.02.19
2725

Hi Everyone! 

Please dont use Eviscerator Dark Elf Void in any battle. If you use this. Error message will come up and you need to log in again and you cant finish battle. And if you were banned before hotfix with Eviscetator you will be banned again. We had forwarded to devs to fix.

 Thank you for patient.

16 май 2019, 12:1516.05.19
13.05.19
4
Do we get a Notification when we can use Eviscerator again ?
16 май 2019, 19:1516.05.19
1
I have the same issue , any idea when it will be resolved ? 
17 май 2019, 01:4717.05.19
28.04.19
1
Same exact thing happened to me!! I had the glitches, then the ban. After all the service and server issues, I still spent quite a bit of money on this damn game. I think we all deserve a refund. I submitted a ticket and still waiting for a reply. Customer service is very poor.
17 май 2019, 03:4317.05.19
15.02.19
2725

anthonyrhensley said:


Same exact thing happened to me!! I had the glitches, then the ban. After all the service and server issues, I still spent quite a bit of money on this damn game. I think we all deserve a refund. I submitted a ticket and still waiting for a reply. Customer service is very poor.

Hi!

Could you share with me your ban screen?

Thanks
17 май 2019, 03:4317.05.19
15.02.19
2725

Brucolac said:


Do we get a Notification when we can use Eviscerator again ?

Hi!

I will update if i have an information.
17 май 2019, 16:4117.05.19
15.02.19
2725

Hi Everyone!

Eviscerator is fixed today now works perfectly. :)