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Paid and didnt receive the package

Paid and didnt receive the package

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5 нояб. 2019, 20:2505.11.19
1
I paid twice too. I wrote to in-game support. No answer. Please advise, what to do?
7 нояб. 2019, 04:0207.11.19
7 нояб. 2019, 04:03(отредактировано)
15.02.19
2725

Rehetep said:


I paid twice too. I wrote to in-game support. No answer. Please advise, what to do?

Hi

What is your ticket number send me in pm. 
8 нояб. 2019, 20:1508.11.19
16.04.19
1

Hello, today i bought a package 3 times, money got paid but i didnt receive anything... Please help! 

11 нояб. 2019, 12:3111.11.19
3
결제 했지만 상품이 없다
11 нояб. 2019, 12:3211.11.19
3

I paid for the silver package on November 4th but there is no product11월 4일에 은제품을 샀는데 상품이 없습니다.

11 нояб. 2019, 18:2111.11.19
01.11.19
1
Same here. Support ticket submitted. Shouldn't this be the #1 priority before publishing a game?
12 нояб. 2019, 00:5512.11.19
12 нояб. 2019, 00:56(отредактировано)
21.09.19
4
It has been 3 days since my card debited but i have yet to receive anything. This has cost me the #1 spot in the tournament. I demand an immediate resolution on this matter and compensation on my lost. It has been few time already everytime i bought something, i got it only after 2 days. This is not hood for me. So please resolve this ASAP. My game name is EKA9472.
12 нояб. 2019, 04:0112.11.19
15.02.19
2725

Unknown_Ranger said:


It has been 3 days since my card debited but i have yet to receive anything. This has cost me the #1 spot in the tournament. I demand an immediate resolution on this matter and compensation on my lost. It has been few time already everytime i bought something, i got it only after 2 days. This is not hood for me. So please resolve this ASAP. My game name is EKA9472.

Hi

Please open ticket in game to our support at Payment category. 

Thank you
13 нояб. 2019, 19:4413.11.19
1
I brought  the bonus offer pack. And got nothing. I opened a ticket and haven't gotten any answers. What happens next? Do i call my bank?
14 нояб. 2019, 19:5714.11.19
1
Hello I bought the conqueror pack today and the charge is on my cc but it said declined and I didn’t get anything 
17 нояб. 2019, 05:1917.11.19
1
Bought beginner pack and didnt received... Waiting for an answer by mail 

17 нояб. 2019, 13:4717.11.19
1

Hello, I have bought a Bulk Value Packand did not receive it.

18 нояб. 2019, 12:5118.11.19
18 нояб. 2019, 19:20(отредактировано)
2
I just purchased the £9.99 silver pack and the game froze. My money is pending in my account but nothing received. Help?
18 нояб. 2019, 19:2118.11.19
15.02.19
2725

christopherjarypt said:


I just purchased the £9.99 silver pack and the game froze. My money is pending in my account but nothing received. Help?

Hi

Its possible some slight delay after purchase but if you don't receive your items until tomorrow pls contact with our support used by, the payment category.

Thank you for your patient. 
19 нояб. 2019, 00:2119.11.19
29.10.19
4
I  purchased twice 9.99$ each time game froze an no package, please fix an send me my purchase of conquerer pack's thank you .
19 нояб. 2019, 05:1619.11.19
15.02.19
2725

speedytow74 said:


I  purchased twice 9.99$ each time game froze an no package, please fix an send me my purchase of conquerer pack's thank you .

Hi

Could you  provide me your in game than pm me with this forum link.

Thank you
19 нояб. 2019, 07:0219.11.19
1

Today, pay for a pack but not receive anything?

What the hell!!!
19 нояб. 2019, 10:4119.11.19
15.02.19
2725

d1ma said:


Today, pay for a pack but not receive anything?

What the hell!!!

Hi


Its possible some slight delay after purchase but if you don't receive your items until tomorrow pls contact with our support used by, the payment category.

Thank you for your patient.

27 июнь 2020, 00:1527.06.20
1

I paid twice for a package but did not receive anything.

it was $29.99 twice. Please help

27 июнь 2020, 01:3627.06.20
27.06.20
1
I just bought a package (Regular Pack 14.99) and never received it. Though payment did go through.