14 фев. 2020, 21:1414.02.20
13.02.20
3
Was banned then unbanned lost a lot(days of progress) and don't have gold pass I paid for. I play this game alot and getting very upset about this.
Update on Banned Accounts Problem
Поиск
14 фев. 2020, 21:4614.02.20
27.09.19
7
I was banned for almost the whole day yesterday, I submitted a support ticket, they addressed and eventually 'un-banned' me, they did this by rolling my account back to Feb. 11th! I lost everything I had done that day (12th), massive gear upgrades, changes, mods,artifact upgrades and champ assentions, I finally had beaten Dragons 18 and 19 and was working on 20, lots of grinds, points towards tournaments, etc. All LOST. My compensation was 1 Void Shard, 1k Energy, a Exp boost and a 5 star chicken.. pitiful. Salt made a vid and said all others who were banned also got $10M Silver and an Ancient Shard, which I did not get. I have emailed Plarium and am waiting for a reply.. Not Happy. :(
Salt Video:
14 фев. 2020, 21:5014.02.20
11.08.19
1
I have not received any response from my tickets either. I'm going to start looking for my next game, they keep creating more issues before they fix the ones they already have. I was actually excited about the battle pass too.
14 фев. 2020, 22:5714.02.20
26.12.19
1
My account was banned yesterday.
15 фев. 2020, 00:2315.02.20
01.04.17
10
Again, i want my Gold pass back!! I am going to be upset. Give me back Gold pass or my money....
15 фев. 2020, 01:3215.02.20
2
Almost 24 hours since my account was banned. Like others above, still no response to my help ticket...
15 фев. 2020, 03:4015.02.20
01.04.17
10
Hey.... Still no response still no Gold pass giving me back...... This IS not normal. I payd some money and you took it.. Now you don't want give it back? Do you know how it is named?
15 фев. 2020, 05:2715.02.20
28.10.19
7
Still banned. How do I get the fusion event done if I can't play? I would not mind a lost groom and bride as compensation. 😉
15 фев. 2020, 05:3315.02.20
17.05.19
4
Need gold pass + 25 levels or $ back. Claim will be filed with Google in approximately 2 hours to stay within the 48 hour Google Play policy window.
Need resolution.
15 фев. 2020, 08:5715.02.20
02.06.19
2
I have been banned for 2 days now I haven't got a reply on the support ticket I put in or anything the ticket is #1597548
I just want my account un banned. I really like your game and want to continue to play it but currently I am missing out on multiple different events and tournaments including a Summing event
15 фев. 2020, 09:2915.02.20
12.03.19
2
I'm in the same boat, won't let me link though Facebook says already tied to a different account
15 фев. 2020, 16:4715.02.20
11.11.18
7
Thanks so much for the compensation! I've always wanted a couple chickens, arena tokens, keys, and some trash mobs in place of a battle pass that was completely bought and leveled out along with the Legendary champ (Wilbur or whatever its name is) that brew was used to completely max to 60, potions and upgrade materials to fully ascended and get him to 60, completely booked out and this is also for the epic champs associated with the battle pass rewards. Ohh and all the new gear to equip those new champs that were completely maxed out to lvl 16 for gear and accessories. Ohh and all progress lost on the Arbiter process which consisted of a lot of potions to Mix 10 Superior potions of each keep. Ohh and leveling other champs and upgrading their gear too as well as ascending them. I am so happy to receive $5 for $500+ worth. Can't recommend this game/Plarium enough such good business eithics much wow.
15 фев. 2020, 17:1715.02.20
09.03.19
24
Same issues as almost everyone who posted here... u gave us 10 mil and 1 sacred shard expecting all to go well when what we lost were 10 or maybe even 100 times of what u compensated us? i dont understand the need to reroll our account to be honest? u pissed people even more than ever... so what do u achieved for rerolling our account? ive spend over $10000 on your game and these are the service u provide to us? you better u give us back what we achieved and compensate us well.
15 фев. 2020, 18:2415.02.20
29.09.19
5
Lucky to get 10 mil and a sacred. I got a mailbox full of all the 1 stars I used the previous 2 days
15 фев. 2020, 18:4315.02.20
01.02.20
10
Going on day 2 now of being banned. Why do you continue to have events with players still banned because of issues on your end. Bring the servers down and fix the shit for everyone.
15 фев. 2020, 19:1115.02.20
11
Day 3 just started for me. Nothing but crickets
15 фев. 2020, 20:1815.02.20
06.05.19
1
My account has been banned since 3 days🤬🤬🤬🤬
15 фев. 2020, 23:4015.02.20
13.02.20
3
Me too
16 фев. 2020, 00:4116.02.20
20.03.19
2
Yep bann now going on 3 day no news no nothing and I get the feeling they don't care. No updates no nothing we are treated like numbers not people. Without our support they will have nothing. If it was me I would have a team working on it 24 7 untill it was done with regular updates on what is going on. But we get nothing. I know things go wrong and communicating with those who are effected is import. If nothing else it shows you care.
16 фев. 2020, 01:1316.02.20
13.02.20
3
Still waiting to get raid pass back. Didn't know I was getting reset and losing stuff until after it was done.
No new information
What's going on?
allot people are quiting this game left and right.
Feeling helpless and that you don't care about us players.
