Cirilla said:
Hello all! I will elaborate a little on the whole cancellation thing. As you know, we had to cancel the Artifacts Enhancement event because it caused increased load on the server, which led to intermittent lagging issues in the game. Thus, we had to take a radical step to ensure stable game performance. We cannot relaunch the event, for now, but it will return to the game, of course.
We also understand why a lot of you feel frustrated about this situation. However, the thing is that we cannot give out individual compensations. Also, the Silver used for the upgrades was not just lost. Artifacts, after all, even those that were upgraded for the sake of event points, are going to strengthen your champions (with the Faction Wars in the game no Artifacts should remain unequipped).
This one was a force majeure situation and we will do our best to not let something like that happen again in the future.
I get it.
But I've got to say: you have to know that most players aren't busily upgrading the artifacts they want to actually use for this event. I know tons of players who spent Sunday morning (myself included) upgrading their 5* Curing Boots/Shields just for the points, since they've already upgraded the stuff they actually want.
If the point rewards actually made sense for the amount of silver invested (as in "it actually makes sense to take an artifact to 16 for 2.5 million silver vs. 50 to 8 for the same cost"), then sure, that'd be perfectly fine reasoning. But the truth is that artifact enhancement events universally do not give enough points for silver expenditure to go from 1-->16, or even 12-->16. 240/270 simply isn't enough, because there's so much RNG involved. Sure, you might get super lucky and get something to 16 for 1.2 million, but the next one could take you 3 or 4 million. So players like me instead limit how much I can get boned by RNG by instead upgrading dozens of artifacts to 8 and a comparatively small number to 12, because silver is indeed limited.
I'm not knocking you or Plarium for the way they handled compensation; I think it was mostly fine (I didn't care about the champions since I already had Basher; I was doing the event for the chickens, because that saves me 300-600 energy, so I would've liked the other rewards, but the champions were what most people wanted, so I get it). But maybe consider altering the cost/benefit ratio for upgrading gear solely for the next event. I'd love it if it made more sense to fully upgrade something to 16 for the points, but it simply doesn't. It needs to be 300+ to actually give a better ROI on average. And not "well, the highest payout is now 300, so we have to increase all of the reward thresholds." Just more points for doing what most players would rather do. Who likes upgrading trash?
