orionbre said:

it's not like hard times, just lack of success feedback kills one's motivation. keeping the motivation in the game is based on the 'do x for a reward' model, and in this case 'reward' part is not working.

so, can Jeff motivate his clanmates to continue contributing and sacrificing only by himself? is it really his job? it is only partly. he already did a great job leading his clan thru several checkpoints, but only to face another problem - promised reward is lacking. he can't do anything about that without support from plarium. 

OK, most of us (forum members) are aware of this problem, some players are as well. why not make an announcement about this problem? say you are sorry and assure everyone that everything will be settled "soon". heck, you can even give a small reward to all players as a some sort of compensation or an act of good will. this will help keeping motivation of players at some level. most people can identify with the feeling of "worked hard with no (promised) reward", and that feeling is terrible. on the other hand, most people like sincere, humble companies who take care of their users.

you can make this a win-win situation.

Thank you for this suggestion. We are currently planning the notification scheme about the current bugs in the games for our players. As for the compensation, I can't promise anything, as I have no permission to perform any compensations.

It’s been fixed for several days now.

Clan rankings are updated and Keepers of the Flame achievement works fine now. ty

Thank you for fixing the clan rankings and keepers of the flame achievement :)

Im glad you were able to find the source of the bugs that caused this... however i do have one comment... since the issues in my original post were fixed, the game has been extremely laggy and at times to the point where its unplayable... so there may be bigger issues lurking in all that code.

During the 3 weeks or so that clan rankings, territory and keepers of the flame were broken, the game actually was quite responsive and fun to play... now the old lag issues have once again reared their ugly head.

Since may elements in the game are time sensitive , we  really need the game to be responsive. the lag of course has been source of irritation since the early days.