Hello I would like to report a bug that hinders me from getting my rewards from events I have taken part.
From this link it is visible that massive battleground carnage keeps calculating and calculating and I am not able to get anything
Dear Lord!
Devs are working on this issue. Please be patient and don't spam with new posts.Â
I wonder how this should be understood:Â
"I have forwarded the issue to our devs. It will be resolved as soon as possible and you will be able to claim the rewards.
We apologize for the inconveniences. "
It could only be understood in one way - they still owe us our rewards.I wonder how this should be understood:Â
"I have forwarded the issue to our devs. It will be resolved as soon as possible and you will be able to claim the rewards.
We apologize for the inconveniences. "
Dear Lords!
The issue could be resolved only by closing the tournament. Unfortunately, in this case, the rewards are not credited to accounts.Â
As a solution to this issue, we launched a compensation on January, 4. You should receive it as a gift in the Events window.Â
We apologize for the inconveniences caused by this issue and will do our best to avoid such situations with the future tournaments.ÂAgent Pavel said:
Dear Lords!
The issue could be resolved only by closing the tournament. Unfortunately, in this case, the rewards are not credited to accounts.Â
As a solution to this issue, we launched a compensation on January, 4. You should receive it as a gift in the Events window.Â
We apologize for the inconveniences caused by this issue and will do our best to avoid such situations with the future tournaments.Â
Two points:
1)Â The compensation did not match the rewards promises - where's the legendaries? You've fooled us.
2)Â Why didn't you inform us of the compensation, instead of having us guessing? Was it difficult to realize that was the correct thing to do, or are you just ignorant?
You've handled this highly unprofessional. You've basically scammed us the way you threw us those peanuts and did not have the decency to apologize (before we dragged it out of you). You should be ashamed.Â
I apologize for the misunderstanding in my previous reply. In this case, we technically could not complete the tournament and save the rewards offered. As it has been mentioned, that was the forced decision to close the tournament.ÂIt's still theft on your behalf. You promised us something that you didn't deliver. Since you are the one who screwed up, you should be the one who compensates us - not by throwing peanuts at us but by ACTUALLY provide us with what you promised.
If this means that some players get more than they are entitled to - so bloody what?! As of now, it is the opposite way around. Would it really be so hard for you to go that extra length in order to keep you players happy and satisfied? Sure - it's a loss for you in the short term (not really, as there's no monetary value involved), but in the long run, you are building up a skepticism against you and your credability, leading to ACTUAL financial loss on your behalf.
Lucky for you, you aren't in the service business. You wouldn't last long.Â
As far as I'm concerned, you are no longer trustworthy (with all that comes with it).Â
/ thread
Still "calculating" and nothing else happens. That was a good reward including 5 banshees etc.....
Still like this !!!!!!!!!!!!!!
Hello!Â
I have forwarded the issue to our devs. It will be resolved as soon as possible and you will be able to claim the rewards.
We apologize for the inconveniences.Â
