Hello everybody! Thanks a lot for sharing your thoughts on the latest Update here, we will pass them on to our developers!

You should be passing this along to your legal team, not just to developers.

This is a clear case of bait and switch. One product was bought with certain expectations, then that product was replaced by a weaker model, one the customer didn't agree to buy. 

You can still call it an EM rifle if you want, but is it really? It's clearly not the same product that was bought and advertised. Those reasonable expectations of the product were broken, and the customer was deceived as part of a cash grab scheme by plarium. 

Why wasn't the nerf done days earlier, before the EM rifle sale promotion, if the nerf was always expected as you say? 

This is dishonest business practice and morally and ethically repugnant. If this was a different industry and larger price point of product, law suits would be flying and your company would be ruined.

But hey, you're just taking advantage of gamers, paying loyal customers, and adolescents with no real recourse. No problem, right?

Let me post to refute your assertion.  I have a single mech w/ a single Rocket Mortar 12.  In the past, it was a useful weapon.  Currently, especially with the splash damage seemingly reduced, it's fairly useless.  What to know who I kill with it?  Snipers only.  Others I may get a little damage ans they are always on the move.  It's only snipers, those that want to stand still, often on the open or not under cover, that I hit w/ enough force to kill them.  Or those that are already heavily damaged. 

Put that up against having to cross an open spot between cover, just to take 2 EM8 hits (or worse) and get an insta-death even with a full shield up.  The ONLY mech in my hanger that doesn't insta-die from EM hits is my Brickhouse.  Which is as slow as a snail on quaaludes. 

Look, I've ranted at this game a ton myself.  The nerfs are terribad.  The bots are often out of control.  And the money-grab tactics are just plain a <<self-censored>> way to make $$.  But you have to KNOW that when you "pay-to-win" you risk getting nerfed.  And be honest, that's all the EM rifle was.  It was a way to PAY for insta-kills.  You whipped out the credit card to either feel better about yourself, increase your kill count, Win/loss ratio, or just to own up on peeps.  Just like all those people that bought & maxed out Surge w/ Arc guns and have ruined 2v2 play. 

And now it's biting you in the behind.

Now, I sit back and await the hate that will noi doubt be thrown at me from the "credit card warrior" crews.  lol

I don't know that people who pay for items in a game have to know that they are at risk of getting nerfed. I think most people assume that if they pay for something, that's the thing the will have. We all know that there is a possibility for newer and stronger mechs and weapons to come out, or that damage of other weapons or mech HPs might be buffed, or even that the weapon we bought might be made more readily available, like through standard purchased using credits. All of that, while a bit of an annoyance, is acceptable, because at the end of the day, the item purchased is the item that players still have.

From everything you've said, it sounds like you just have an issue with snipers in general, to such an extent that you justify using a weapon that most other players avoid using on the basis that it is widely regarded as the most overpowered and unfair weapon in the game. There's a portion of players who have issues with EM rifles, but all of them that I've seen also are in agreement that rocket mortars are significantly worse. Maybe it's just me, but it's just hard for me to take anyone seriously that defends rocket mortars.

You last statement there is the part that really throws me. On one hand, it crosses me as someone trying to prevent anyone from disagreeing with you, because you've set it up so that you can throw it back at them that they are just one of the people you are talking about. There's also a bit of irony to it, because you repeatedly made insulting statements about people who have EM rifles, including calling them names, claiming that you are going to receive hate from said people, when you seem to hate them, as evident by you insulting them and calling them names. I don't know, it just comes across as unhinged.

Here's a simple truth, I use em rifle but not mortars. I have tried out mortars and personally they bore me. Who wants to sit in the back of a map and do squat. That is what upsets me the most about mortars I see people get ranked time and time again for doing essentially nothing

  Yes EM's are powerful but you still have to be exposed to use them while you mortar users just sit behind cover and fire away and think you're hot sh-t.

 Mortars are without a doubt the most unfair weapon in the game followed by guided rockets but at least with those you have a chance to duck behind cover

I refuse to use mortars for the same reasons. I think most players are on the same page. Using mortars is seemingly a mark of shame. Using them either indicates that you are completely unskilled in the game, and have to rely on a weapon that can clear multiple mechs with a single shot, or that you are more concerned with climbing ranks than the game being enjoyable, so much so that you're willing to play in manner where you ignore anything that actually creates a challenge.

I get that the damage by an EM rifle can be frustrating, but I'd say it's still easier to avoid than getting hit by rocket mortars, and there's multiple ways to avoid it, or to get to and take out a mech with them, where a mech with rocket mortars can typically clear the field repeatedly before any mech has a chance to get to them, especially if they have any backup at all.

I just don't see where the argument that EM rifles are overpowered and unbalance the games comes from. There are so many ways to avoid them or take them out, including using EM rifles, which a lot of people choose to use as a means to balance it out. If everyone who purchased EM rifles and upgrades for them instead chose to put their money into other weapons, like disc launchers, javelins, or in particular, rocket mortars, I think the results would be even worse in terms of how unplayable matches would be. EM rifles just create a particular challenge because of their popularity, especially once the developers gave them to bots.

From my experience, I just don't see the unbalance from EM rifle. I use 16's and 12's on two different mechs, and a lot of the time, I'm able to get the most kills in the match, or at the very least on my team, but my win percentage is still only around 60-65, a pretty even amount. Having them can help a player score a good amount of kills, especially if you know how to play from long range, but it's not like having them, even multiple mechs with them, is a guarantee to win. They're a specialist range weapon, if you're dealing with close quarters, maps with a lot of cover, or multiple mechs rushing you, you might take down one, maybe two, by firing and displacing, but there's still a good chance you're ultimately going to lose out, especially against someone who knows what they're doing with a panther, killshot, surge, javelins, or disc launchers.

Maybe in lower rank matches, they might be an issue, I'm not sure because I didn't have them when I was playing at those levels, but at higher ranks, most people and bots seem to have good enough mechs, weapons, and skills to offset any great advantage that they might bring.

Well, the thing that make EMs so unfair is that only p2w players (for the most part) can get hold of them, and upgrade them to a sufficient level. 

The only reason I'd use mortars is achievements. 

They are hardly the only weapon like that though. Railgun 12, disc launcher 16, and graviton beams are all pay only weapons that are extremely powerful. EM rifles are just pay weapons that were extremely popular. That's also what makes them being nerfed so unfair. People paid for them with that expectation of them being what they are presented as at the time of purchase, changing them to be something else after is incredibly disrespectful and unfair to your players who purchased the items, especially when the EM rifles in their previous form brought balance to the game for some people. At higher levels, a lot of people have mechs that are unable to be, or the knowledge and skills to avoid being, one shotted by the EM rifles, as well as other weapons that are just as powerful and effective. EM rifles were an equalizer against certain mechs and weapons that can be ridiculously overpowered without the EM rifle in its previous form.

Ultimately, if there are other players that feel the EM rifle is overpowered and unbalances the game, and Plarium agrees to the point of changing the weapon, then Plarium should likewise be prepared to refund any money used to purchase any EM rifles or upgrades to anyone requesting a refund, in exchange for those players losing the EM rifle. Many would have never purchased them or upgraded them as they are now, and it offests the balance of the game for those players to be stuck with a weapon that they would prefer not to have at this point when they could have either chosen to invest their resources into something more preferrable in the game, or simply chosen not to invest in the game in general. This is the biggest issue with the changes, Plarium knows many players would not have given them money for it as it is now, yet Plarium also refuses to give players their money back. They have stated that they shouldn't have made the weapon as strong as they did, that it was their mistake, but they are unwilling to actually pay for that mistake, and just expecting the players to. It's just pure scum to make and support that kind of behavior.

Seeing how Plarium has handled this situation, I've stopped playing altogether. Could I adjust to the EM rifles as they are now? Yeah, I'm sure I could, but I just don't see the point in continuing to invest anything, be it time or money, into a game that can change so drastically at the whim of developers who, based on everything I've seen from the way they've handled this to their responses, are purely driven by pushing players to spend more, rather than actual enjoyment of the game. Players at this point have to know that investing any money into Plarium is a serious risk of not getting what you pay for, and even investing time seems like a waste, as there are other games out there where you do get what pay for. I plan to check forums here and there for a bit, see if Plarium rolls back the changes or does right by the players and refunds them, but if I don't see anything like that in awhile, I'll just be logging off of Plarium games, it just doesn't sit right with me to support a company with such shady tactics.

Hello guys! So as I said previously, the reason to nerf EM Rifle is to make the game more balanced. It didn't come out of the blue - we analyzed feedback for the last months and made our calculations to make sure it was indeed damaging the balance. We didn't mean to make the Weapon weak, and on the contrary, we made it powerful, able to one-shot enemies, long story short - Legendary.

Nevertheless, we see your reaction, and we are currently investigating this case.

there is nothing legendary about EM anymore- 80% of the other weapons are assisted... take away all auto or aim assist so the game will be 100% BALANCED, prevent experienced players from lowering their hangar power, and have them fight in their respective classes. then the game will be 200% BALANCED... EX PLAYER by credit card....

They are hardly the only weapon like that though. Railgun 12, disc launcher 16, and graviton beams are all pay only weapons that are extremely powerful. EM rifles are just pay weapons that were extremely popular. That's also what makes them being nerfed so unfair. People paid for them with that expectation of them being what they are presented as at the time of purchase, changing them to be something else after is incredibly disrespectful and unfair to your players who purchased the items, especially when the EM rifles in their previous form brought balance to the game for some people. At higher levels, a lot of people have mechs that are unable to be, or the knowledge and skills to avoid being, one shotted by the EM rifles, as well as other weapons that are just as powerful and effective. EM rifles were an equalizer against certain mechs and weapons that can be ridiculously overpowered without the EM rifle in its previous form.

Ultimately, if there are other players that feel the EM rifle is overpowered and unbalances the game, and Plarium agrees to the point of changing the weapon, then Plarium should likewise be prepared to refund any money used to purchase any EM rifles or upgrades to anyone requesting a refund, in exchange for those players losing the EM rifle. Many would have never purchased them or upgraded them as they are now, and it offests the balance of the game for those players to be stuck with a weapon that they would prefer not to have at this point when they could have either chosen to invest their resources into something more preferrable in the game, or simply chosen not to invest in the game in general. This is the biggest issue with the changes, Plarium knows many players would not have given them money for it as it is now, yet Plarium also refuses to give players their money back. They have stated that they shouldn't have made the weapon as strong as they did, that it was their mistake, but they are unwilling to actually pay for that mistake, and just expecting the players to. It's just pure scum to make and support that kind of behavior.

Seeing how Plarium has handled this situation, I've stopped playing altogether. Could I adjust to the EM rifles as they are now? Yeah, I'm sure I could, but I just don't see the point in continuing to invest anything, be it time or money, into a game that can change so drastically at the whim of developers who, based on everything I've seen from the way they've handled this to their responses, are purely driven by pushing players to spend more, rather than actual enjoyment of the game. Players at this point have to know that investing any money into Plarium is a serious risk of not getting what you pay for, and even investing time seems like a waste, as there are other games out there where you do get what pay for. I plan to check forums here and there for a bit, see if Plarium rolls back the changes or does right by the players and refunds them, but if I don't see anything like that in awhile, I'll just be logging off of Plarium games, it just doesn't sit right with me to support a company with such shady tactics.

We will make other rebalances if we have enough feedback and our analyses prove it helps the game and the balance.

EM Rifle is still a Legendary Weapon, which is the most Sniper Weapon in the game. Having EM Rifle 16 maximally upgraded, it's possible to have more than 120k damage per shot due to its Perk.

Well, railgun 16 can got off the progress path last time I checked, 16>12

Similar story with disc 8&12. You can them off the progress path. Yes, you can't get the 16 that way, but it's still possible to get the others. 

And grav beams. With one maxed grav beam, it takes 3 seconds for the implosion to build. If you want 1.5 seconds for your grav beam 16 (example) you have to get it to 6 start (minimum). The damage is pretty irrelevant by that point. 

I have a 4 star grav 16 that I got and upgraded from a crate rush spin. 

It SUCKS. The only thing it can kill bots. It takes 3+ seconds for the implosion to build. If the target moves out of you LOS, you have to start over. Any player has 3 seconds to react and subsequently move away. EMs have 0.5 (factoring in reaction time, 0.45 factoring in reflex time, factoring in average ping, 0.4) How far can you move your mech in that amount of time. 

The answer? 

Not far enough. 

Now that EMs have no aim assist, you can hit a sliver of a mech for a kill. 

EMs are STILL way ahead of the competition. 

.... make the Game more balanced? You must be kidding don't you? Because most of the time my enemies have killshots with 90k HP or Fragment Guns with 60k damage, another example Bastion with 20 Energy and 180k HP and an Arc Torent (6+12) Energy with 50k + 90k damage per Magazine. So even my highest lvled up Mechs are destroyed in secs. I bought the EM Rifle to defend against those Op Enemies compared to my stats. 

Anyway sell stuff and after a while u nerf it is cheating Players about their Money. More worst if you promised before not to nerf anything. Isn't it?