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Clan boss freezing

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Jan 2, 2022, 06:0901/02/22
04/27/19
3

My clan boss froze twice today out of three keys.  It takes my team 38 minutes to die.  I click auto and walk away expecting to see a results screen.  Instead, I see a frozen screen on turn 35-48.  This is becoming intolerable.  Using a Samsung Galaxy S10.  Never had this problem until recently.  Now it's a daily problem.  Please Plarium, look into this.  It is stealing any fun out of the game to have it constantly momopolizing my phone due to needing to repeat half-hour fights for no reason. 

Jan 2, 2022, 06:1001/02/22
04/27/19
3
OpheliaA1

Hi, OP


are you still experiencing these issues, if so let me know

YES.  We are *STILL* having this problem.  Please comment on what steps are being taken to resolve this game-breaking problem. 

Nov 6, 2019, 23:2011/06/19
1

Just lost a key


Nov 6, 2019, 07:2111/06/19
02/15/19
2725

Unknown_Ranger said:


OpheliaA1 said:


Hi, OP


are you still experiencing these issues, if so let me know

Hey, sorry to jump on the bandwagon but I experience these problems all the time. Both with Clan Boss and the android app locking up in general whilst playing.  I do try and keep a rough as hell log by dropping support tickets in even though they don't appear to be actively monitored as such. 


I have tried reducing the graphics and framerates, I have tried various things but it still crashes. To add insult to injury I see you are giving Plarium Play players compensation today, however I have received nothing despite constantly losing keys.


Every time I lose a key, I lose a tier of chest and another day. It really is having a big impact and ruining the game for me.  

Hi

Our devs are workn to fix this type of issues like freezing in CB. The compensation is addressed to who affected by the plarium play client issue.