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CANT LOGIN TO MY ACCOUNT

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Oct 22, 2021, 20:5110/22/21
07/26/17
15

I haven't heard anything about "2nd level support". I feel violated somehow. I keep waiting for the hostage negotiator to call with their demands...


Oct 23, 2021, 02:3610/23/21
01/04/20
1698

I truly am sorry for the long wait. Support is working as fast as they can. 

Oct 23, 2021, 13:0010/23/21
10/16/21
8
Jaldore

im the same, its nearly a week since i sent them all the info asked for, they said it was going to 2nd level support and now nothing for days, im missing all the halloween events and no idea if my account has been trashed, shards pulled or anything else, this is crazy, surely its cant be that hard to restore an account. Just set one of the guys to doing it in the team and make your users happy

.. Me Too  :( i m Missing All The Halloween Events ... :(

Oct 23, 2021, 13:0110/23/21
10/16/21
8
Harbby

I truly am sorry for the long wait. Support is working as fast as they can. 

Thank you for your interest and attention, at least someone from Plarium responds even though you cannot do anything, it is appreciated

Oct 23, 2021, 16:5610/23/21
07/26/17
15

Yes. @Harbby, thanks for looking after us. 

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