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Dec 28, 2019, 09:2312/28/19
220859

Missing Event Points

I have reached the first rank of event rewards for the latest champions training event (28/12/2019) but am no longer being awarded points for levelling heroes or ranking them up.  I am now missing hundreds of points because of this as well as having spent gems to buy a 3 day XP banner to complete the event.  This is in addition to the wasted energy and brews now used to level up heroes.  It’s not even worth continuing since I am not being given any points.


Anyone else having these issues?
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Comments
Dec 28, 2019, 09:3512/28/19
220859
Same problem
Dec 28, 2019, 09:4812/28/19
06/03/19
1
purplestormphotography said:

I have reached the first rank of event rewards for the latest champions training event (28/12/2019) but am no longer being awarded points for levelling heroes or ranking them up.  I am now missing hundreds of points because of this as well as having spent gems to buy a 3 day XP banner to complete the event.  This is in addition to the wasted energy and brews now used to level up heroes.  It’s not even worth continuing since I am not being given any points.


Anyone else having these issues?
I seem to have the same issue, first reward was received perfectly after that i upgraded 4 3* champs and didn't receive the points i should be awarded for doing so.
Dec 28, 2019, 09:5112/28/19
Dec 28, 2019, 09:59(edited)
220859
I have the same problem. After I reached 150 points, the event seems frozen and when I level up champions, it stays at 150 points. Can someone from the dev team confirm if it is just an interface issue and the progress is stored, so we can continue with the leveling up until the bug is fixed?
Dec 28, 2019, 10:0112/28/19
12/26/19
1
Same for Me. 
Dec 28, 2019, 10:0312/28/19
3
Same issue here stuck at 150 with numerous upgrade ranks done. It's awfull, in a week I haven't received Christmas gift and now event points are missing...
Dec 28, 2019, 10:0812/28/19
1
yes i received the same problem.. i upgraded rank from 3 to 4 of 3 champions it is correctly calculated 150 pts.. but i leveled up my 5 stars champions from level 1-20 no points increased..
Dec 28, 2019, 10:0912/28/19
05/01/19
1

Same here. Took a champ to 6*, spent bunch of energy grinding....


Dec 28, 2019, 10:1612/28/19
220859
Same issue, check it out yo! 
Dec 28, 2019, 10:1712/28/19
06/09/19
2
Same for me, lost about 1000 points and a lot of energy. Good thing i stopped and took a look at the event before i upgraded 1 six star and 5 five stars. Hope plarium fixes this.
Dec 28, 2019, 10:2112/28/19
1

I am having the exact same issue.  Frozen at 150 and have wasted a bunch of resources that are just gone now. I don’t see how they can compensate for the potions and energy on this screw up.  I’m not happy about this at all. You better be figuring out a way to compensate us Plarium!

Dec 28, 2019, 10:4112/28/19
220859
It’s not a bug, you can only earn 150 points a day... they should’ve clarified that in a bigger font or something... 
Dec 28, 2019, 11:3612/28/19
220859

How is that even making sense when an upgrade to rank 6 is meant to earn 300 points?


Are they saying they will then just ignore 150 of the 300 points earned?
Dec 28, 2019, 11:5612/28/19
05/28/19
1

Same issue here stuck at 150 with numerous upgrade ranks done....

Dec 28, 2019, 12:1812/28/19
220859

Same for me. 


Spent over 300 energy and upgraded the rank on 3 heroes from 3 to 4 before realizing. 
Dec 28, 2019, 12:2312/28/19
Dec 28, 2019, 12:26(edited)
220859
Same here... Stuck at 150. Wasted a lot of energy and around 30 brews before I noticed. now my double XP is being wasted too until it's fixed
Dec 28, 2019, 12:4012/28/19
11/22/19
1

Same here spent loads of potions for nothing


Dec 28, 2019, 14:5912/28/19
10/25/19
1
I spent more than 1000 energy , many rank upgrade and just notice that my point is only 150 and no more. 
Dec 28, 2019, 15:1912/28/19
01/28/17
1
I’m having the same problem. Spent tons of energy, ranked up almost enough chickens to make five level fives now and the meter is still at 150. 😔
Dec 28, 2019, 15:2712/28/19
2
Same for me
Dec 28, 2019, 15:2712/28/19
220859
purplestormphotography said:

I have reached the first rank of event rewards for the latest champions training event (28/12/2019) but am no longer being awarded points for levelling heroes or ranking them up.  I am now missing hundreds of points because of this as well as having spent gems to buy a 3 day XP banner to complete the event.  This is in addition to the wasted energy and brews now used to level up heroes.  It’s not even worth continuing since I am not being given any points.


Anyone else having these issues?