You're unbanned.

Also, in case you didn't set it this way on purpose, you aren't accepting incoming messages from me, so I can't respond to any of the requests you've sent me over the weeks since you came back.

The alternative is a forum exponentially inundated with spam posts rather than the few that make it through everyday. That seems worth a bit of inconvenience to me. 

I did not block you, or at least not by will. How do I change that with the incoming messages?

You could have me (and or everyone) blocked in one of two ways:

The first is in Plarium Play under Settings, then Privacy. There you will need to change the messages settings as shown below.

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The second place is accesible in either the messages area of plarium play or even this website here, and you will need to verify your "Block user" setting under the little ... menu.

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The problem is the automated banning - it's unfit for purpose. I've been auto-banned 4 times in just over 1 month. I'm getting scared to post here now. Not a great way to manage a community of customers, Plarium.

There are better alternatives. I've been building and running forums on various software platforms for over twenty years, so I do have a lot of experience here. I don't build forums any more, the busy ones were sold off and the small ones shut down, and now I just have the one big one left which has over 2.5 million posts: https://www.sffchronicles.com/ We do get spam there, but the built-in anti-spam tools that comes with the Xenforo forum software pretty much nips most spam in the bud at registration, and even then it flags suspicious new registrations for moderators to manually review - and there really has never been that much.

There is absolutely no auto-banning, and that is what the real problem with the Plarium forums is. By all means flag suspicious posts for manual review, but auto-banning existing members should never happen. Also, you should be able to automatically censor common spam words - " keto " and " gummy " might be good for these forums at the moment - then again, the in-game chat really needs some auto-censoring of spam domains, too, because it's always the same ones being used, but that's another issue.

Btw, I also know what a thankless job moderators do, so hats off to you putting up with it, but if you can get Plarium to consider an alternative such as Xenforo then maybe we could have ourselves a forum that can build a very real sense of community, which is presumably what the original intention was in the first place. And, yes, Xenforo really is the leading forum softare platform out there - much better than VB5, IBS, and all the others in teams of admin manageability and user friendliness, as well as SEO and comes with a plethroa of useful tools - and it is used on pretty much all the serious big and busy commercial forums: https://xenforo.com/

2c. :)

@dthorne04    How often have you been forum banned?  When you are serving the ban for mutli days it goes beyond inconvenience.  

@Fathertron   .... Your advice makes common sense.  That may be the reason Plarium will not consider it.  

Thank you. It was the Plarium Play setting, I couldn't recieve any message.

I was never banned by the bot, before becoming a Mod. Though I think you're likely mixing up different issues here as Bot related bans on only the forum get cleared up significantly quicker than that.

I don't think we have a spam problem at all of late. The mods are quick to unban from my experience when the double post triggers my regular ban :)

We do try, including manually removing the 5-30 posts per day out of the 35,000 attempted that get through. 

Although maybe you're unbanned quickly cause you're a frequent poster. Frequent Poster Benefits!! Plarium FPBs out of hand!!! How DARE THEY??? RIOT!!!!!!

Idk im sad that the spam is for awful products ... cant we get good spam for products that are actually good and useful ? Like who's the weirdo that even wants keto gummies ?? 0.0

My last forum ban was multiple days followed by multiple days of a mod ban over me being upset.  So yeah, its all good.  

You were spam banned in the Plarium Play chat, not on the Forums. That is automatic, and was based totally on particular language habits you had when messaging. The only reason it lasted a few days is because it's a more lengthy process getting that fixed presently with the communications limitations to Ukraine due to the war.

If you get banned from the forums, Thorne or I never make you wait more than a few hours. It's immediately if we're online. All you have to do is reach out.

You are totally wrong.  I was banned from the forums for multiple days.  You told me you had requested it be lifted and for me to be patient.  Customer support let it fall thru the cracks.  Research the FACTS.  Link us to the thread that got me banned.  I dont know how to find it.  

Plarium claims to have thousands of employees with locations across the globe.  Tell them to flip a switch so that someone not in Ukraine can unban the chat.  

The FACTS, huh? Here they are then.

You were banned in Plarium Play chat and even posted in the forums on your main account about the ban. You even called it a chat ban, cause knew it was one. Here is your post:

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Here is my response:

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Here is your friend commenting on your ban, which we can see him clearly state is a Plarium Play chat ban:

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How exactly would we have had this conversation on the forums if you were banned from the forums? Why would I have made you wait for support when I can "flip the switch" myself?

Also, I would ask you stop being aggressively argumentive with me, especially when you're wrong. I'm also not responsible for doing homework for you when you misremember things. 

I also cannot promise one of the other mods isn't going to give you a timeout for this post. The team has made it clear they do not appreciate the way you speak to me.

I owe you an apology.  I was forum and chat banned the same day.  You got me back into the forum.  I was wrong.  

I understand your warning.  I will shut up NOW.  

I don't want anyone to remain banned. Whether Forums or Plarium Play or In Game chat.

Yeah I know the spam bot gets our regulars fairly frequently, but I can't fix that myself unfortunately. So I do what I can instead, and try to make sure all of you get unbanned quickly. On the forums, that's as soon as I get the message and I am not busy at work, cause that's instant for me. On the other things, I have to go through Support at this time.

Ok, now that you kids settled this can I necro an old Warmaiden/Alexsander thread? 

I didn't realize mods checked the banned list to unban regularly members - before now I'd just panic and rush to Discord to ask Quinn to unban me, as I thought I'd never be able to access the forums again - so thank you for that. :)

Btw, does Plarium know that the support link that comes up with the banned message is a dead URL?