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Can't send messages - says plarium has blocked because of spam - not correct

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Aug 11, 2021, 15:4608/11/21
05/09/17
33

But back to being blocked again...

CrowbarModerator
Nov 4, 2020, 11:1111/04/20
03/07/16
2422

@Amodeus, you're unblocked now.

"Spam" usually means that you were sending too many URLs (whatever "too many" means to Plarium's automation). I would advise sending fewer of those or moving to Discord for link-heavy conversations.

Aug 12, 2021, 10:2208/12/21
05/09/17
33

I guess it's a way to make sure the customers return?  A bit like some car repair shops creates jobs for themselves when you put your car into service :p 

CrowbarModerator
Sep 15, 2020, 00:3409/15/20
03/07/16
2422

@Polaris, I've notified the Support. Btw, you could've opened a new topic, instead of searching for this one. ;-)

Sep 15, 2020, 00:0709/15/20
04/23/16
5

Same problem.  

Same message as in both Amadeus' and Lizzie's screen shots. 


https://prnt.sc/uhbqwt


Same result when clicking to "contact" SUPPORT TEAM  (ie: directed to this forum - which is not helpful and a giant time waste before the search function turned up a relevant thread.)


Please assist in correcting the problem.  Thank you.

Oct 14, 2021, 00:3810/14/21
02/20/17
17

Evening Crowbar: Unable to connect to the Plarium server to download the game, 

CrowbarModerator
Dec 19, 2019, 13:5512/19/19
03/07/16
2422

@Amadeus, this should be fixed now. Please check, and let me know if you experience problems again.

CrowbarModerator
Oct 14, 2021, 10:5510/14/21
03/07/16
2422

There were problems a few hours ago. Should be ok now.

Feb 24, 2022, 13:3802/24/22
05/09/17
33
Alina

Hi, Lizzie! Sorry to see you're banned again 😫  I've unbanned you 😉

Hi Alina 

- nothing about this case, but do I remember correctly you being from Ukraine? If so, know our prayers are with you. Stay safe - and stay strong against the unjust invasion of your country. 

All the best

Lizzie

CrowbarModerator
Dec 18, 2019, 10:4112/18/19
03/07/16
2422

@Amadeus, they're having a wee bit of a problem finding out what your problem is. Can you, please, post a screenshot of the message that it's giving you?

CrowbarModerator
Sep 27, 2019, 12:0409/27/19
03/07/16
2422
I was told that this is fixed for you now. Let me know if it fails again.
Feb 25, 2022, 12:5602/25/22
05/09/17
33

<3 

May 12, 2021, 06:2205/12/21
05/09/17
33

Thank you, Crowbar - for once again helping me out :)

May 8, 2021, 12:1605/08/21
05/09/17
33

- and here we go again - same thing happened to me now as well..

Apr 15, 2021, 21:2104/15/21
05/09/17
33

Haha - sorry she has to keep doing that, but blaim it on Plarium :)

Apr 14, 2021, 15:4604/14/21
05/09/17
33

Thank you, Alina :) Do you know why this keeps happening to both of us? Must be a damn hot line or something :p 

AlinaCommunity Manager
Apr 14, 2021, 15:3004/14/21
05/21/19
3507
Lizzie

- and back to being blocked... 

Was able to send 4 messages before I was blocked again... 

https://prnt.sc/11dnsjd 

Hi, Lizzie! Sorry to see you're banned again 😫  I've unbanned you 😉

Apr 14, 2021, 10:3104/14/21
Apr 14, 2021, 10:34(edited)
05/09/17
33

- and back to being blocked... 

Was able to send 4 messages before I was blocked again... 

https://prnt.sc/11dnsjd 

CrowbarModerator
Apr 11, 2021, 20:1304/11/21
Apr 12, 2021, 11:10(edited)
03/07/16
2422

I'll let them know. They should unban him tomorrow.