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31 июль 2017, 18:4031.07.17
231777
Juglar del Viento said:

Gadheras said:


... I had a chest with 200 sapphires didnt get added, then another chest with 20 sapphires, didnt get added either. Jumpring through hurdles and arguing with support is like fight windmills, so not even bothered file a ticket on it. Its nice to see it happen to more people too though. 

Lord Gadheras

be aware that the amount is added in the moment u click to open a chest and not when u click on OK. so to be sure u should take a look the amount u have before open the chest and after open the chest.

Same happens with troops and boost.

hope this can help u

Regards
Im poor people, at least on sapphires in this game, I notice if 200 something doesnt get added :p
31 июль 2017, 10:1631.07.17
231777
Lord Mark said:

one player recived 200saphire. but didnt save a print.


THE BIGGEST ISSUE IS THAT THE SAPHIRE ARE NOT ADDED TO THE BANK !!!!
Lord Mark, has you reported this issue to Support Team?
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