May 18, 2024, 06:3205/18/24

If your situation continues please send ina request to support explaining in detail everything that has been tried so far here is a link to support https://social-support.plarium.com/hc/en-us/requests/new?ticket_form_id=168205&fbclid=IwAR0rWnxKHZXxrhNSqGsDh5tWogavQUynr71DjYNrXsDMhOFcMi43vv6tGvc