Angeliclee said:

I am so glad that the no information trend about the move has continued on to Plarium. That pesky notion that giving information to customers so they will be happy is so outdated. It's a much better idea to give them no information and keep them wondering causing so much frustration that some may stop playing altogether . . . 

Seriously though . . . is it so hard to tell us that the process is taking a little long than anticipated and to give an updated time frame?

I ununderstand that you want to know when the process is finished. It has started on our end, however, it's quite a complicated process, and we need to make sure afterwards that migration is successful. As soon as we have any news, I let you know. I would really appreciate your understanding.

Eugenia Misura said:

We suppose it will take one or two days to finish the process of transfer. 

And so we start day 3 . . . any update on the server move from Kabam to Plarium? I know many are eager to settle into our new home. 

Eugenia Misura said:

Hi! That main point of the rule is that you can't have more than one account on one server. If you will have two accounts on two different servers on plarium.com, you can use both of them. 

What good is rules when you never enforce them?

I am so glad that the no information trend about the move has continued on to Plarium. That pesky notion that giving information to customers so they will be happy is so outdated. It's a much better idea to give them no information and keep them wondering causing so much frustration that some may stop playing altogether . . . 

Seriously though . . . is it so hard to tell us that the process is taking a little long than anticipated and to give an updated time frame?

Hi! That main point of the rule is that you can't have more than one account on one server. If you will have two accounts on two different servers on plarium.com, you can use both of them. 

Oracle said:

Eugenia Misura said:

Hi! That main point of the rule is that you can't have more than one account on one server. If you will have two accounts on two different servers on plarium.com, you can use both of them. 

What will happen if I for instance change my email account in the Kabam server, to be the same as the one in plarium server. 

That will not mean I broke the rules. since it will now be one account.

But that will not be possible Untill i manage to get into the Kabam server, Whic again is impossible since they haven't responded to my question. Ebrything is shut down at Kabam.

ok things are as follows :)

1 email account allows three castles one on each server 

2 email accounts will allow ( which would include the kabam one )

2 castles for one email and 1 castle for the second mail across all three servers 

so if you have a plarium mail on dark plains and untamed lands ( 2 castles )

it is ok to play on the third server with the kabam mail/account 

however if both mails / accounts used to play 2 castles on the same server then thats bad and you will be banned 

if i misunderstood then either clarify your question or contact support :))

Still no luck for me, 

at least the error message has progressed from

'There is already an account registered to this email address.'

I now get

'An error has occurred. Please clear your browser's cache and try again. If you continue to receive this message, please contact our Support Team.'

Have raised several tickets but no response as of yet.

Tautas said:

So ok, only Moderator, who is actually not from Kabam server - can log into that  server:D

it has been forwarded 

please be patient ,, thanks for the report :))

Angelicee said:

Zufbar said:

Hi there Angel ;)

I guess Rome isn't built in a day....

Hopefully our last pvp torny results also transferred over - lol.

Lol - Hi Zuf!! Hopefully. I'm just happy to see progress. I cleared my cache, restarted my browser and still the same message. And when I go to support there is nowhere to submit a ticket as much as I would love to do so :) 

Angeliclee.....  https://plariumsupport.zendesk.com/hc/en-us/requests/new

hopefully Plarium can finish this without us all sending hendreds of support tickets

Angelicee said:

Zufbar said:

Hi there Angel ;)

I guess Rome isn't built in a day....

Hopefully our last pvp torny results also transferred over - lol.

Lol - Hi Zuf!! Hopefully. I'm just happy to see progress. I cleared my cache, restarted my browser and still the same message. And when I go to support there is nowhere to submit a ticket as much as I would love to do so :) 

Angeliclee.....  https://plariumsupport.zendesk.com/hc/en-us/requests/new

hopefully Plarium can finish this without us all sending hendreds of support tickets

Angelicee said:

Zufbar said:

Hi there Angel ;)

I guess Rome isn't built in a day....

Hopefully our last pvp torny results also transferred over - lol.

Lol - Hi Zuf!! Hopefully. I'm just happy to see progress. I cleared my cache, restarted my browser and still the same message. And when I go to support there is nowhere to submit a ticket as much as I would love to do so :) 

Angeliclee.....  https://plariumsupport.zendesk.com/hc/en-us/requests/new

hopefully Plarium can finish this without us all sending hendreds of support tickets

Hi there Angel ;)

I guess Rome isn't built in a day....

Hopefully our last pvp torny results also transferred over - lol.

Well, I can log into "The Dark Plans" perfectly (that is not from Kabam), I can see in "Farwol's Crown" my level 90 acc, but I can't  enter to it.

Firstly, I will wait for that real players  from Kabam like Angel, Briston going to write on this case, because I think it will be global problem to everyone.......

i can access the game just fine ( all servers )

clear cache close the browser and then reopen the game 

Oracle said:

Can someone put these Kabam players in their rightful place, I had to scroll all the way down to read the comments. Not cool. 

Here are rules to the Kabam players

Only KT and Destiny matters, everything doesn't matter.  therefore your server is irrelevant like the Darkplains. 

You don't act like someone important when you are not from those leagues.

anything happening in any sever is irrelevant for as long as its not a footnote of those leagues.

Anyone who doesn't obey these rules will be erased from the map. 

These rules are important, like the NAP is important so follow them throw. 

Lord Oracle, who invented these new rules? 

Eugenia Misura said:

Greetings, Lords and Ladies! The new server should be available now. If you keep getting this error, please contact our Support team using this link - https://plariumsupport.zendesk.com/hc/en-us/requests/new 

When choosing server, please specify Server 1 or 2 and write the coordinates of your Castle. 

Also, can you please specify, which exactly actions have you perform while trying to get into the game? Have you followed the instructions from the email? 

I contacted support though there is no option for server 3 - which is where this error message is occurring. 

All you have to do is try to open Stormfall - after the game loads the previously posted error message appears 

.  . . . And if I could get into the game I would have no problem giving my castle coordinates. Unfortunately my castle coordinates are not something I have memorized . . . yet :) 

And I have reset my password and reverified my account. 

Stewart_KT1 said:

He/she started running its mouth/fingers on the forums and Dutch took exception to the excrement that was being dribbled, And as a result Oracle has been under siege for the last 3-4 days so the crap being dribbled has increased.

an account that was started in nov 2014 and is only lvl 75 and not good stats, im more interested in finding the main account instead of a likely looking alt crying.

I am very much a He

Eugenia Misura said:

Lord Oracle, who invented these new rules?