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Oct 27, 2025, 20:29Yesterday
03/20/23
22

почему тогда эти игры идут без проблем РАЙД; СШАДОВ ЛЕГЕНДА и ТРОН киндом  вар

Oct 27, 2025, 20:32Yesterday
03/20/23
22
Mic

Hello  Lord ВОЛЬНЫЙ , unfortunatelly The Support can not check your tickets since the company has ceased its cooperation with these countries Rusia and Belarus , including responding to its services. 

The only thing which you can do , i repet , is to perform   the loading troubleshooting steps  


https://social-support.plarium.com/hc/en-us/categories/7602939511964-Loading-Technical


If You are not from Rusia or Belarus and  the issue still persist after you tried everything indicated there , than i advice to contact the support  :


https://social-support.plarium.com/hc/en-us/requests/new?fbclid=IwAR3BQvJCine1yBvcEA36YRyEptBiql9BrsUsBZlB-J0g0Sy6cZeuI4RIYgM



I wish you  a great day ! 
 




 

почему тогда все остальные игры идут. Кроме спарты,престолы.кодекс пирата.правила войны. ещё пару дней и расформирование начнётся альянсов

Oct 28, 2025, 07:1511 hours
08/28/25
2

доброго дня всем.игры не грузятся.останавливаются на 99%.решите уже эту проблему.

Oct 28, 2025, 07:1911 hours
08/28/25
2

такое было.но и решилось в течение 2-3 дней.а сейчас уже прошло больше 5 дней альянсы скоро расформируются.

Oct 28, 2025, 10:098 hours
01/21/17
2

Через впн зашел на 7 день

MicAdmin
Oct 28, 2025, 11:177 hours
02/22/19
1612

I will report it but i don't know if i will have news for the russian server !

Oct 28, 2025, 13:135 hours
03/20/23
22
Mic

I will report it but i don't know if i will have news for the russian server !

у половина альянса игра запускается у других загрузка висит на 99% на русском сервере и сного прошу вас разобратся пока яльянсы ещё существуют

Oct 28, 2025, 13:135 hours
12/03/18
2

Какой впн использовали??

Oct 28, 2025, 13:145 hours
12/03/18
2
concord

Через впн зашел на 7 день

Какой подскажи впн??

Oct 28, 2025, 13:165 hours
03/20/23
22
Shogo Takamoto

Какой подскажи впн??

там 2 оба включены

Oct 28, 2025, 13:205 hours
03/20/23
22
Shogo Takamoto

Какой подскажи впн??

с лимитным тарифом и в роуменге

MicAdmin
Oct 28, 2025, 16:062 hours
Oct 28, 2025, 16:10(edited)
02/22/19
1612

Hello all , as i said i reported to the team the case of those players with loading issue . . .

Here is the answer : 

- the situation is as it was the previous time - it's not on our side, there is a problem with the specific region game connection . you can contact your internet providers , ask why you can not have the connection with the application for game !

I am sorry for you , and i am sorry because i can not help you !  Remind that the company doesn't provide service to players from russia and belarus .

I hope that your region connecion will return to works fine soon !

I wish you a good day !

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