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Aug 19, 2017, 11:0508/19/17
2

I play on Kingdom 415 and can not log in for already more then 3 hours, most of my clan can´t but some US players can.
This means that there are players who can log in and start attacking towns who are unshielded because of this connection problem.
I heard a player lost billions rss and 40 million troops, will you compensate him for that loss? He must have paid LOT´S of real money for those troops and rss.


Aug 19, 2017, 11:0608/19/17
07/17/17
22
Got the same problem here : Connection to login server lost!
Aug 19, 2017, 11:1008/19/17
07/28/17
20

patrick.de.dauw said:


I play on Kingdom 415 and can not log in for already more then 3 hours, most of my clan can´t but some US players can.
This means that there are players who can log in and start attacking towns who are unshielded because of this connection problem.
I heard a player lost billions rss and 40 million troops, will you compensate him for that loss? He must have paid LOT´S of real money for those troops and rss.


Plarium HAVE to compensate any PC players that loses Rss and troops.


Lost production, and lost rKvK points ???? Just close the entire game down, Plarium cant allow some players to access the game, and other cant due to plarium issues
Aug 19, 2017, 11:1108/19/17
2
It means never to pay again for this fucked up game.
Aug 19, 2017, 11:1608/19/17
07/31/15
2

Got the same problem here : Connection to login server lost!

Aug 19, 2017, 11:1908/19/17
2
Guys please what's the game id i have to enter for sending a request. Have no clue ^^
Aug 19, 2017, 11:2008/19/17
07/28/17
20

Eo187 said:


Guys please what's the game id i have to enter for sending a request. Have no clue ^^

Well if you cant access your account you cant get it.

I just put 1111 

Aug 19, 2017, 11:2108/19/17
4
i have no shield. they are going to farm my 103 of silver i had left and kill my 229 T1 units :(
Aug 19, 2017, 11:2508/19/17
01/17/16
2
plarium don't answer to our questions, fuck
Aug 19, 2017, 11:2508/19/17
01/25/17
4
45 minutes and my shield drop
Aug 19, 2017, 11:2808/19/17
01/21/17
1
-.- my shield drops in the next hours. hope they fix it. dont wanna lost 25mill troops -.-
Aug 19, 2017, 11:2908/19/17
08/10/17
7
Just sue them, you have the right to do it.
Aug 19, 2017, 11:2908/19/17
02/27/15
25
serveur connexion lost 
Aug 19, 2017, 11:3308/19/17
Aug 21, 2017, 07:18(edited)
4
it's working again.
Aug 19, 2017, 11:3308/19/17
Aug 19, 2017, 11:35(edited)
08/04/17
2

guys, the game obviously has issues. 


I, like many of you, have invested money into the game. I also had a shield which expired about an hour ago and probably going to loose some rss and troops because of it. 


Looking into the forum i noticed the game had those issues for YEARS, since 2015 there were posts about this, not only on this game but others as well. the servers fail and the developers are content with it i'm afraid, offering some gold and time scrolls to ease the pain once the servers are back on.. sometimes. 


My solution - stop investing money into the game. its not worth it. let the developers fix the problem and make sure it stays fixed before you buy a single gold piece or offer.


Aug 19, 2017, 11:3408/19/17
08/30/14
4
Now in People!
Aug 19, 2017, 11:3508/19/17
02/14/17
1

Hello plarium what is going on here? Can not you at least give some information what is going on? And if a login is again possible.

You need a lot of improvement if you want to continue, expect a clear answer in the short term.

Aug 19, 2017, 11:3608/19/17
07/28/17
20

I'm in no compensation package ?


Nothing ??
Aug 19, 2017, 11:3708/19/17
13

it is working NOW.

please plarium, next time AT LEAST tell us you are working on it. Short msg could do it.

THX
Aug 19, 2017, 11:3808/19/17
08/10/17
7
It is back up, but still if the compensation of the game being down will not be as high as the loses which we got, we can sue them for monstrous amount of money.