Erna Fiery said:
Hello Jarls!
To be able to conduct the thorough investigation, we need the information of all browsers you use to play the game, your PC's configuration and the screenshot of the error. Also, describe your actions in the game before the error message appeared. Please provide us with this information in private message. Hope for your understanding. Thank you in advance.
Can you please stop trying to put the blame on players side and start to assume your own incompetence to run properly a game please? All web players have this issue, you really think we all don't have a clue how to update our browsers or clear our cache? What do you think we are? Morron? You want screenshot or want to know what we are doing before game crash but you have many post and pics about that all over your forum, stop being blind or buy some glasses, really annoying to see how disrespectful you are with your customers. You want Pc's configuration, what a joke lol, i run latest game in high settings and play in e-sport competition in fps/str, it's not your little browser game who will hurt my config. So do your job please, you take our money, give us what we pay you for, a game who run properly. Keep in mind that without us you would have to find an other job, so do yours correctly. I'm not sure my boss would be happy if i do nothing at work during a whole month and each time he ask me to do my job i answer him : What i have exactly to do? You sure you provide me all i need to know to do it? Did you open your factory so i can get in? Your game is good, the way you behave and treat your customers is not.