Jul 12, 2018, 18:3207/12/18
07/23/17
11
We can not get into the game (PC)
after this upgrate we can't play. we can not get into the game.
We can not get into the game (PC)
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Jul 12, 2018, 19:4707/12/18
07/12/18
3
Me neither! I have tried on phone, iPad and PC - same message every time! I have been trying for almost 8 hours now.......
Jul 12, 2018, 21:2607/12/18
07/02/18
12
they been in and out of several maintenance's today - 4th one going now. so keep trying.
Jul 13, 2018, 11:0707/13/18
07/13/18
3
Jul 15, 2018, 01:0407/15/18
Jul 15, 2018, 01:17(edited)
07/14/18
4
I just made this account tonight and am having the exact same problem. I don't spend money so I cant move around on kingdoms so I made this one to join my friend who I just found out is on k504 and my main is up on 711. I was going to surprise her and show up but I am the one who got the surprise when it refuses to load. I can log on but nothing will load, i haven't even done the beginners tutorial yet because i get the connection error but get this??....My Main account can log on with no problem at all and it's on the same connection.
Hmmmmmmmm seems like Plarium is going to lose a lot of money if all new accounts made after the update cant get in game. Lot of lost business there, Granted I am not a spender but what about the other new accounts who are?
Jul 15, 2018, 16:2507/15/18
Jul 15, 2018, 16:53(edited)
01/06/18
2
same here. 4 people from work want to join but can't log in . this sucks !!!!
and Plarium does not even have the decency to return there emails for help.
not a great way to run a business !!!
and for goodness sake don't spout off about clearing the cache and history or different browser crap ! they have tried all that !!
Jul 15, 2018, 18:5207/15/18
07/15/18
4
I'm too having the same problem. When the loading reaches 90% or more it gives Internal Error and the game don't load. Already tried another browser, cleaned the cache but problem still persists. =/
Jul 24, 2018, 09:3407/24/18
07/13/18
3
Habbitz said:
I'm still having issues logging into the game via Browser. I've tried Edge, Opera, and Firefox. With all my addons/extensions disabled and I am still getting this message. Is anyone out there able to log into the game with a browser?So it's not just me having issues. I keep getting this error on PC
Erna FieryAdmin
Jul 24, 2018, 10:0607/24/18
01/25/17
491
Hello HABBITZ! Please follow the link below to find the instruction with possible steps to solve this issue: https://plarium.com/forum/en/vikings-war-of-clans/bug-reports/39287_-issues-with-loading-the-game-on-plarium-com/. Also, try closing all not used applications and tabs in your browser ( VPN, anti-virus) before launching the game. If the situation doesn't change after performing the specified steps, please contact us with a personal message. Thanks in advance.
Jul 24, 2018, 16:3707/24/18
07/02/18
12
Habbitz said:
None of my old accounts have any problems but the new one has never been able to log on. I also find it odd they havent had any new servers open since K722. or did they just stop making servers?Habbitz said:I'm still having issues logging into the game via Browser. I've tried Edge, Opera, and Firefox. With all my addons/extensions disabled and I am still getting this message. Is anyone out there able to log into the game with a browser?So it's not just me having issues. I keep getting this error on PC
Erna FieryAdmin
Jul 25, 2018, 07:2207/25/18
01/25/17
491
Dear SAVANNA BLUE, сould you please explain the situation in detail? Please describe your actions in the game before the error message appeared. If possible please attach the screenshot of the error message. It will help us to understand the situation. Also, we recommend you to make sure that your Internet connection is stable, try to clear the cache.
Jul 25, 2018, 12:5907/25/18
07/15/18
4
The problem of new accounts is this: When the game reaches 95% of loading the game don't enter and appears the window of error saying Internal Error, if I'm not wrong this started happening with all new accounts made after the update of 07/12.
Jul 25, 2018, 13:1307/25/18
09/22/17
365
Maybe there's a force letting you know to chill out with making multiple new accounts.
There's a dude in my kingdom with hundreds of accounts with no production. Just a litter of empty towns that slow down processors. His main had over 2,000,000,000,000 resources pillaged :/ ... Ridiculous how it's been abused.Erna FieryAdmin
Jul 25, 2018, 13:3707/25/18
01/25/17
491
Dear LUMVEX, thank you very much for providing us with this information. This request has been forwarded to our technicians for further investigation. We will contact you if we need any additional information. Thank you for your understanding and patience. Have a good day!
Jul 26, 2018, 05:3007/26/18
07/13/18
3
Lumvex said:
The problem of new accounts is this: When the game reaches 95% of loading the game don't enter and appears the window of error saying Internal Error, if I'm not wrong this started happening with all new accounts made after the update of 07/12.
Erna Fiery said:
Thank you Erna Fiery for the reply. As Lumvex has stated about new accounts. I am unfortunately a new account. I believe I had registered my account on the day of or the following day of the patch.Dear LUMVEX, thank you very much for providing us with this information. This request has been forwarded to our technicians for further investigation. We will contact you if we need any additional information. Thank you for your understanding and patience. Have a good day!
Jul 28, 2018, 05:3007/28/18
1
Habbitz said:
Lumvex said:
The problem of new accounts is this: When the game reaches 95% of loading the game don't enter and appears the window of error saying Internal Error, if I'm not wrong this started happening with all new accounts made after the update of 07/12.Erna Fiery said:
Dear LUMVEX, thank you very much for providing us with this information. This request has been forwarded to our technicians for further investigation. We will contact you if we need any additional information. Thank you for your understanding and patience. Have a good day!
Thank you Erna Fiery for the reply. As Lumvex has stated about new accounts. I am unfortunately a new account. I believe I had registered my account on the day of or the following day of the patch.
How disappointing. I am new to game as well and get the same error. What do we do?
Jul 29, 2018, 01:5707/29/18
07/14/18
4
well they finally made server 723, first one since their disaster upgrade that started all of this. and my new account still cant get in either. i went from connection error to unexpected error for messages on screen. idk if that good or bad since it still doesnt work.
Aug 1, 2018, 01:3708/01/18
07/15/18
4
The problem seems to be fixed I could've logged in on my new account that was made after the update of 07/12. Everyone check if your new accounts can log in too.
Erna FieryAdmin
Aug 1, 2018, 06:2108/01/18
01/25/17
491
We are glad it's resolved LUMVEX. If you have any other question in future, please do not hesitate to contact us. Thanks in advance.
Aug 1, 2018, 18:3108/01/18
07/28/18
2
I now have access again, but I have lost all of my previous progress! And I have lost the clan that I had joined.
Aug 1, 2018, 20:4208/01/18
02/21/18
1224
Sounds to me like you are in a new game and not in the same kingdom.
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