Jan 31, 2019, 15:0101/31/19
0
game does not run
game loads 52% than nothing
game does not run
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Jan 31, 2019, 15:0201/31/19
Jan 31, 2019, 16:00(edited)
09/12/18
12
Over here the same problem. First only on Chrome, but now also on IE, firefox, Imac and Ipads. Internet is ok, so its weird....
EDIT: Ipad started on 3G .... and also the same error.... Error code: connection lost.
EDIT 2: normal internet connection is still down, 4G works at this moment.
Jan 31, 2019, 21:4201/31/19
2
The same for me, game does not work ...
Feb 1, 2019, 04:3902/01/19
01/06/19
3
Same for me, shotdown at many actions,
Feb 1, 2019, 05:2902/01/19
10/04/18
1
Same for me. Chrome, firefox, IE all give me a "connection lost" error at the 77% mark.
Feb 1, 2019, 16:1202/01/19
11/06/18
9
got the same issue 77% then connection lost, on app and browsers. no matter what does not want to connect, get ready to finally log in and have all your stuff taken if your shield wears off from no fault of your own
Feb 1, 2019, 16:1702/01/19
26
Is this the same error message everyone else is getting? Btw...Im on windows10 Firefox 64.0.2 (64 bit)
Feb 1, 2019, 20:5502/01/19
05/30/18
1
im hawing the same problem on all browsers...load to 77% and it shuts down...cant belive it :(
Feb 2, 2019, 14:4502/02/19
15
I have the same problem. I emailed support twice yesterday, and they responded that the problem was fixed. The game worked for about 12 hours, then the bug manifested again.
Here's what's interesting. I am able to login to the game using an alternate character, but my main character is unable to login using either the Plarium Play app or the web page. So I am wondering if there is a problem connected to my character?
Please fix the login problem.
Thank you!
Feb 8, 2019, 18:2902/08/19
11/19/18
1
ever since the appearance of the Cardinals, the game has stopped working properly. haven't had 1 day since they appeared where I can just simply log in. usually takes hours of trying. giving up on all Plarium games !
Jun 6, 2019, 11:1706/06/19
02/20/17
8
exactly the same error as above posts ...when loading gets connection error at 50% ...retry
Jul 17, 2019, 14:0707/17/19
1
I'm trying to access the game, and it just does not work, it does not do anything, and then it returns me to the home screen. After I update it, I have been unable to access it since Sunday.
Jul 26, 2019, 07:4907/26/19
6
My account is gone; disappeared. Was playing and then game closed and went back on and I did not exist. I was lvl 49 hero, 24 town and game wanted me to start over in new kingdom. Forget that.
DeletedAdmin
Jul 26, 2019, 12:4007/26/19
1308
Greetings, GORGONZOLA!
We want to help you. Please provide us with the following information in private messages so our team can resolve your issue as soon as possible:
1. The name of the Kingdom, the coordinates of your lost Town, the exact name of your Order, its tag and your name in the game.
2. The receipts of purchases made on your lost account. You can find the purchase history by following the steps described here:
- for Google Play Google Play https://support.google.com/googleplay/answer/2850369
- for iTunes https://support.apple.com/en-us/HT204088
3. Specify your email, device model and the approximate amount of Gold left on your lost account.
This data will help us to make sure that this account belongs to you.
Please also follow the steps below:
1. Please start a new game on your mobile device. Send us your new ID number. To find it, tap the Menu, then "About the game".
2. Sync your current game with Facebook.
We are waiting for your reply. Thank you in advance.
Jul 27, 2019, 19:5807/27/19
06/08/19
1
So we have no update on why it will only load to 77% ?
DeletedAdmin
Jul 29, 2019, 12:2607/29/19
1308
Dear Lords!
Is this question still relevant?
If so, please follow the link below to find the instruction with possible steps to solve this issue: https://plarium.com/forum/en/throne-kingdom-at-war/technical-questions/39293_issues-with-loading-the-game-on-plarium-com/. Also, try closing all not used applications and tabs in your browser (VPN, anti-virus) and clear your browser cache before launching the game. If this issue persists after fulfilling all the recommendations above please try to open the game in different browser and see if this issue will happen again.
Aug 2, 2019, 05:4208/02/19
2
I can log into one account on the pc, but the other goes to 77% and "connection lost." I can log out and back into the first account and connect just fine. On my iPad, I load to 90% and connection lost, though I can log into Vikings on my iPad just fine. The above directions are for a pc/web browser. what about mobile devices?
Aug 31, 2019, 20:2508/31/19
2
having the same issue kingdom 111
Aug 31, 2019, 21:1108/31/19
03/27/19
2
4 accounts and cant log on with any, shields will be down on all. not worth playing the game if they dont get it sorted
Aug 31, 2019, 22:1208/31/19
11/25/18
2
exactly and the steps the admin is giving is bull saying find receipts how much gold id number kingdom order to just make sure that it is you bull
Aug 31, 2019, 22:1408/31/19
11/25/18
2
its so simple just take the maintenance they just did out a real brain storm that one is
