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Plarium Play related issues

Deleted

Sep 2, 2018, 04:1309/02/18

311876

Plarium Play related issues

My game won't load. How do I fix it?

You may need to reinstall Plarium Play. Uninstall it, download a fresh copy, reinstall, and log in with your Plarium ID.

If the issue persists, please find the "pp_log.txt" file and send it to our Support team. You should find that file at this address:

For Microsoft Windows:

C:\Users\~Your username~\AppData\Local\Plarium\PlariumPlay\pp_log.txt

For Mac OS X:

/Users/~Your username~/Documents/PlariumPlay/pp_log.txt

Note: Windows users can also access the folder containing the log file by going to the Plarium Play Settings, scrolling to the 'Troubleshooting' section, and clicking 'Show log file'.

Comments

1 2 3 4 5 6 7

Tegreman

Sep 2, 2018, 06:4909/02/18

05/11/18

The first step is admitting someone screwed the pooch big time.

Training, rewards, raids. nothing works anymore.

SSDD

Trapper

Sep 2, 2018, 15:0609/02/18

10/22/13

Deleted

Sep 2, 2018, 20:5309/02/18

311876

SSDD trash game and support

Deleted

Sep 3, 2018, 15:1409/03/18

311876

Is there a timeline for fixing the bug?

Deleted

Sep 3, 2018, 17:0609/03/18

311876

Yup mine updated as well still dont work :-(

Caroline

Sep 3, 2018, 17:1509/03/18

06/01/17

Here too, after the newest update nothing works fine. No troops to build, Amelias Gift will not work.

PLEASE DO A BETTER UPDATE FOR US

Deleted

Sep 3, 2018, 18:1009/03/18

311876

Taking money works ;)

Deleted

Sep 3, 2018, 19:5109/03/18

311876

Now into the fifth day of not being able to play the game.

Five days of not building any units has weakened my castle, yet android users have been building, getting rewards, raiding, doing daily/weekly quests.

When will the game get fixed ? Is this even the right forum to get results ? or do we all need to go to google play and express our feedback ?

Carangajeira

Sep 4, 2018, 23:0209/04/18

06/30/15

I think they fixed them! When I logged in there was an update and (touch wood!) it seems they have finally fixed things.

BlackStar Vega

Sep 5, 2018, 00:3909/05/18

Sep 5, 2018, 00:39(edited)

05/04/14

163

You guys are lucky... I still can't get past the "Examining the Prophesies" part.

It's been over 19 days? 24 days???

Deleted

Sep 5, 2018, 06:1209/05/18

311876

BlackSkyPhoenix said:

You guys are lucky... I still can't get past the "Examining the Prophesies" part.

It's been over 19 days? 24 days???

Maybe you still have old data files cache in your pc. If it is working for 1 player then it should work for others too.

Try CCleaner app or something similar to remove registries etc.

Deleted

Sep 5, 2018, 06:3209/05/18

311876

Game is open only some hours a day for PC users. Couldn't get in yesterdays for some hours, in the afternoon it worked, today I am stuck ath the prophecies loike you. Gandalf, please don't recommend messing up peoples windows installations with 3rd party apps that never keep what they promise.

Caroline

Sep 5, 2018, 13:4009/05/18

06/01/17

Sorry, but after the update yesterday it works for me for just an hour and than ......NOTHING......some hours later.......NOTHING.

Today the same, I can't get into the game. It's not so funny and I get to hate this game!!!!!!!

Deleted

Sep 6, 2018, 06:2909/06/18

311876

One my Windows 10 laptop I can get intoo the game. On my Windows 7 machine I am stuck at the prophecies. Tried to reinstall the plarium app, emptied the internet cache, nothing heelped. This game really sucks.

Caroline

Sep 6, 2018, 15:4109/06/18

06/01/17

Here again too, nothing happend with this game. I use only Windows 7 and there is only a waiting-point "Die Prophezeiungen werde geprüft"

WOW, how long takes a proove.....more than a day, a week?? I begin to hate this game.

BlackStar Vega

Sep 7, 2018, 00:2809/07/18

05/04/14

163

Yeah that's it for me. I'm done with this game.

I'll just continue to play it on my cell phone...and Nothing else.

Way to go, Plarium.

Biggest issue from what I seen is that you enable people to purchase items on a Beta version of Stormfall, but then some of them aren't able to log in at all, making them lose what they Bought.

That is a problem that nobody should have to go through and it shows how "greedy/insensitive" Plarium is.

Crooks do this..........

I'm out.

Fusselhirnchen

Sep 7, 2018, 06:1609/07/18

08/11/17

Using Game App on Windows 7 System. Since yesterday afternoon I can play Throne normally but Stormfall is not loading..... ...hangs at around 25% - Prophecies are checked and nothing happens for half an hour... or longer^^

Deleted

Sep 8, 2018, 06:5909/08/18

Sep 8, 2018, 07:56(edited)

311876

Hi I play on 2 devices.

Have the same problem on my desctop pc. Tried following: logged in via notebook - app is running, game is running... OK.

Changed server to sailent plains (server low traffic) and logged out on notebook, tryed again on desktop pc with windows - app is working, changed to my correct server and what surprise playing is possible...

This is my way at the moment to use the app on PC - before out logging always I have to change back to a server with low traffic otherwise app will not load again. Than I would have to do again the bypass with the notebook....

Nevertheless it seems that the pegasus reward is not payed for logging in during last days? Somebody the same experience?

NeversmilexCommunity Manager

Sep 18, 2018, 10:5409/18/18

Sep 18, 2018, 10:55(edited)

10/24/16

465

cabal70929 said:

This loading issues on the pc app are still not solved.
On my desctop pc it is still not possible to load the game with the pc app.
Loading sequence stopps with "Examining the..."
Any progress here?

Hi CABAL70929!

Is the issue still actual? The app is working properly on my end. Just tested it now, and the loading is fine.

Deleted

Sep 18, 2018, 17:0809/18/18

Sep 18, 2018, 18:00(edited)

311876

Hi yes, still actual - as I understood from several posts here I am not the only one with this problem. Thanks

Update:

- cache cleaned

- registry cleaned

- fully new installation

Still just loading ~25%, music is playing but stoped there.....

1 2 3 4 5 6 7

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ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","compositeVersion":"8","compositeTitle":"Default","currentPage":"1","lastPage":"12"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/1993639/","commentUrl":"/en/comment/Topic_512855/"},"strings":{"userRole":"","userId":"1993639","contentDraftJs":"","contentHtml":"\u003Cp\u003EThe first step is admitting someone screwed the pooch big time.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003ETraining, rewards, raids. nothing works anymore.\u00A0\u003C/p\u003E\u003Cbr\u003ESSDD","userRegistered":"1526049674153","userCommentsCount":"12","userName":"Tegreman","createdDate":"1535870986383","editedDate":"0","id":"512855","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_15.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"512855","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/29988/","commentUrl":"/en/comment/Topic_512979/"},"strings":{"userRole":"","userId":"29988","contentDraftJs":"","contentHtml":"\u003Cimg src=\u0022//cnt-forum.plarium.com/file.bmp?g=e73d4928-4c48-4d38-add8-ecfe18bcac62\u0022\u003E","userRegistered":"1382460776000","userCommentsCount":"6","userName":"Trapper ","createdDate":"1535900798530","editedDate":"0","id":"512979","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"512979","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513043/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"SSDD trash game and support\u003Cbr\u003E","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535921593520","editedDate":"0","id":"513043","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513043","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513253/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Is there a timeline for fixing the bug?","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535987672403","editedDate":"0","id":"513253","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513253","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513312/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Yup mine updated as well still dont work :-(","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535994412370","editedDate":"0","id":"513312","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513312","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1637631/","commentUrl":"/en/comment/Topic_513318/"},"strings":{"userRole":"","userId":"1637631","contentDraftJs":"","contentHtml":"\u003Cp\u003EHere too, after the newest update nothing works fine. No troops to build, Amelias Gift will not work. \u003Cbr\u003E\u003C/p\u003E\u003Cp\u003EPLEASE DO A BETTER UPDATE FOR US\u003C/p\u003E","userRegistered":"1496349582433","userCommentsCount":"5","userName":"Caroline ","createdDate":"1535994943507","editedDate":"0","id":"513318","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31319547.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513318","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513339/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Taking money works ;)","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535998226490","editedDate":"0","id":"513339","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513339","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513383/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003ENow into the fifth day of not being able to play the game. \u003Cbr\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EFive days of not building any units has weakened my castle, yet android users have been building, getting rewards, raiding, doing daily/weekly quests.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EWhen will the game get fixed ? Is this even the right forum to get results ? or do we all need to go to google play and express our feedback ?\u003Cbr\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E\u00A0 ","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1536004318670","editedDate":"0","id":"513383","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513383","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/515330/","commentUrl":"/en/comment/Topic_513698/"},"strings":{"userRole":"","userId":"515330","contentDraftJs":"","contentHtml":"I think they fixed them! When I logged in there was an update and (touch wood!) it seems they have finally fixed things.\u00A0","userRegistered":"1435690499137","userCommentsCount":"97","userName":"Carangajeira","createdDate":"1536102176387","editedDate":"0","id":"513698","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/55d6f45b-74c1-4a5f-9312-ef511cdfa5d0"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513698","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/30780/","commentUrl":"/en/comment/Topic_513701/"},"strings":{"userRole":"","userId":"30780","contentDraftJs":"","contentHtml":"\u003Cp\u003EYou guys are lucky... I still can\u0027t get past the \u0022Examining the Prophesies\u0022 part.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EIt\u0027s been over 19 days? 24 days???\u003C/p\u003E\u003Cbr\u003E\u003Cimg src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\u0022 class=\u0022smiles postImage\u0022\u003E\u003Cbr\u003E","userRegistered":"1399168627223","userCommentsCount":"163","userName":"BlackStar Vega","createdDate":"1536107973287","editedDate":"1536107989867","id":"513701","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/bd2eeee8-92b5-41bc-8585-4aa27a436a16"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"513701","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513723/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EBlackSkyPhoenix said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EYou guys are lucky... I still can\u0027t get past the \u0022Examining the Prophesies\u0022 part.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EIt\u0027s been over 19 days? 24 days???\u003C/p\u003E\u003Cbr\u003E\u003Cimg src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\u0022 class=\u0022smiles postImage\u0022\u003E\u003Cbr\u003E\u003C/blockquote\u003E\u003Cp\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003EMaybe you still have old data files cache in your pc. If it is working for 1 player then it should work for others too.\u003Cbr\u003E\u003C/span\u003E\u003C/p\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003ETry CCleaner app or something similar to remove registries etc.\u003C/span\u003E\u003Cbr\u003E","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1536127942247","editedDate":"0","id":"513723","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513723","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513730/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Game is open only some hours a day for PC users. Couldn\u0027t get in yesterdays for some hours, in the afternoon it worked, today I am stuck ath the prophecies loike you. Gandalf, please don\u0027t recommend messing up peoples windows installations with 3rd party apps that never keep what they promise.","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1536129136237","editedDate":"0","id":"513730","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513730","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1637631/","commentUrl":"/en/comment/Topic_513800/"},"strings":{"userRole":"","userId":"1637631","contentDraftJs":"","contentHtml":"\u003Cp\u003ESorry, but after the update yesterday it works for me for just an hour and than ......NOTHING......some hours later.......NOTHING.\u003C/p\u003EToday the same, I can\u0027t get into the game. It\u0027s not so funny and I get to hate this game!!!!!!!\u003Cbr\u003E","userRegistered":"1496349582433","userCommentsCount":"5","userName":"Caroline ","createdDate":"1536154845260","editedDate":"0","id":"513800","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31319547.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513800","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513944/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"One my Windows 10 laptop I can get intoo the game. On my Windows 7 machine I am stuck at the prophecies. Tried to reinstall the plarium app, emptied the internet cache, nothing heelped. This game really sucks.","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1536215389130","editedDate":"0","id":"513944","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513944","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1637631/","commentUrl":"/en/comment/Topic_514090/"},"strings":{"userRole":"","userId":"1637631","contentDraftJs":"","contentHtml":"\u003Cp\u003EHere again too, nothing happend with this game.\u00A0 I use only Windows 7 and there is only a waiting-point \u0022Die Prophezeiungen werde gepr\u00FCft\u0022\u003C/p\u003EWOW, how long takes a proove.....more than a day, a week?? I begin to hate this game. \u003Cbr\u003E","userRegistered":"1496349582433","userCommentsCount":"5","userName":"Caroline ","createdDate":"1536248518590","editedDate":"0","id":"514090","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31319547.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"514090","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/30780/","commentUrl":"/en/comment/Topic_514165/"},"strings":{"userRole":"","userId":"30780","contentDraftJs":"","contentHtml":"\u003Cp\u003EYeah that\u0027s it for me. I\u0027m done with this game.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EI\u0027ll just continue to play it on my cell phone...and Nothing else.\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cp\u003EWay to go, Plarium.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EBiggest issue from what I seen is that you enable people to purchase items on a Beta version of Stormfall, but then some of them aren\u0027t able to log in at all, making them lose what they Bought.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EThat is a problem that nobody should have to go through and it shows how \u0022greedy/insensitive\u0022 Plarium is.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003ECrooks do this..........\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cbr\u003EI\u0027m out.","userRegistered":"1399168627223","userCommentsCount":"163","userName":"BlackStar Vega","createdDate":"1536280112533","editedDate":"0","id":"514165","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/bd2eeee8-92b5-41bc-8585-4aa27a436a16"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"514165","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1726799/","commentUrl":"/en/comment/Topic_514203/"},"strings":{"userRole":"","userId":"1726799","contentDraftJs":"","contentHtml":"\u003Cp\u003EUsing Game App on Windows 7 System. Since yesterday afternoon I can play Throne normally but Stormfall is not loading..... ...hangs at around 25% - Prophecies are checked and nothing happens for half an hour... or longer^^\u003C/p\u003E\u003Cbr\u003E","userRegistered":"1502430946173","userCommentsCount":"1","userName":"Fusselhirnchen","createdDate":"1536300992380","editedDate":"0","id":"514203","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"514203","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_514407/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cbr\u003E\u003Cp\u003EHi I play on 2 devices.\u003C/p\u003E\u003Cp\u003E\u003Cbr\u003E\u003C/p\u003E\u003Cp\u003EHave the same problem on my desctop pc. Tried following: logged in via notebook - app is running, game is running... OK.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EChanged server to sailent plains (server low traffic) and logged out on notebook, tryed again on desktop pc with windows - app is working, changed to my correct server and what surprise playing is possible...\u00A0\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EThis is my way at the moment to use the app on PC - before out logging always I have to change back to a server with low traffic otherwise app will not load again.\u00A0 Than I would\u00A0 have to do again the bypass with the notebook....\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003ENevertheless it seems that the pegasus reward is not payed for logging in during last days? Somebody the same experience?\u003C/p\u003E\u00A0\u003Cp\u003E","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1536389944520","editedDate":"1536393404637","id":"514407","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"514407","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1310487/","commentUrl":"/en/comment/Topic_516802/"},"strings":{"userRole":"Community Manager","userId":"1310487","contentDraftJs":"","contentHtml":"\u003Cp\u003Ecabal70929 said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EThis loading issues on the pc app are still not solved.\u003C/p\u003E\u003Cp\u003EOn my desctop pc it is still not possible to load the game with the pc app.\u003C/p\u003E\u003Cp\u003ELoading sequence stopps with \u0022Examining the...\u0022\u00A0\u003C/p\u003E\u003Cp\u003EAny progress here?\u003C/p\u003E\u003Cimg src=\u0022//cnt-forum.plarium.com/file.bmp?g=81852af3-c787-4bb6-a547-9774cfb8942b\u0022\u003E\u003Cbr\u003E\u003Cbr\u003E\u003Cbr\u003E\u003C/blockquote\u003E\u003Cp\u003E\u003Cspan style=\u0022color: rgb(247, 150, 70);\u0022\u003EHi CABAL70929!\u003Cbr\u003E\u003Cbr\u003EIs the issue still actual? 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anymore.\u00A0\u003C/p\u003E\u003Cbr\u003ESSDD","userRegistered":"1526049674153","userCommentsCount":"12","userName":"Tegreman","createdDate":"1535870986383","editedDate":"0","id":"512855","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall-rise-of-balur/avatars/avatar_15.png"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"512855","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_512901/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003E\u003Cspan style=\u0022text-decoration-line: underline;\u0022\u003E\u0022So please remain calm and be patien\u0022....\u003Cimg src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\u0022 class=\u0022smiles postImage\u0022\u003E\u003C/span\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EMaybe we payed for services inside this game which can not be used due to the situation.\u003C/p\u003E\u003Cp\u003EHow it will be compensated?\u003C/p\u003E","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535888392483","editedDate":"0","id":"512901","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"512901","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_512904/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003Ecannot: train troops for 3 days now ,\u00A0 recieve rewards , progress towards events due to previous reasons\u003C/p\u003E\u003Cp\u003Ecan: pay money\u003C/p\u003E\u003Cbr\u003Ethere are plenty of screenshots on the forums already how troops have no images no stats and no TRAIN option\u00A0 , stop stalling.\u003Cbr\u003E","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535889784640","editedDate":"0","id":"512904","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"512904","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/29988/","commentUrl":"/en/comment/Topic_512979/"},"strings":{"userRole":"","userId":"29988","contentDraftJs":"","contentHtml":"\u003Cimg src=\u0022//cnt-forum.plarium.com/file.bmp?g=e73d4928-4c48-4d38-add8-ecfe18bcac62\u0022\u003E","userRegistered":"1382460776000","userCommentsCount":"6","userName":"Trapper ","createdDate":"1535900798530","editedDate":"0","id":"512979","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"512979","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_512982/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003Eseem all my probs are already posted.\u003C/p\u003EHelp \u003Cbr\u003E","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535901648717","editedDate":"0","id":"512982","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"512982","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1637631/","commentUrl":"/en/comment/Topic_512990/"},"strings":{"userRole":"","userId":"1637631","contentDraftJs":"","contentHtml":"\u003Cp\u003EMe too, I have all this problems too. It\u0027s not so funny, when the ressis are flowing over and no troops can build. PLEASE PLEASE HELP !!!!!!!\u003C/p\u003E\u003Cp\u003EThanks a lot in advance\u003Cbr\u003E\u003C/p\u003E","userRegistered":"1496349582433","userCommentsCount":"5","userName":"Caroline ","createdDate":"1535906498547","editedDate":"0","id":"512990","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31319547.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"512990","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1637631/","commentUrl":"/en/comment/Topic_512991/"},"strings":{"userRole":"","userId":"1637631","contentDraftJs":"","contentHtml":"\u003Cp\u003E...and another problem here..... I can\u0027t build a ID for my login in the pc-version. \u003Cbr\u003E\u003C/p\u003E\u003Cp\u003EI always get a mistake and have to contact the support. So, here I am.\u003C/p\u003E\u003Cp\u003EI played this game with my tablet for some years ago, maybe, this is the problem, but please help here too.\u003Cbr\u003E\u003C/p\u003E","userRegistered":"1496349582433","userCommentsCount":"5","userName":"Caroline ","createdDate":"1535906725007","editedDate":"0","id":"512991","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31319547.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"512991","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513043/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"SSDD trash game and support\u003Cbr\u003E","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535921593520","editedDate":"0","id":"513043","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513043","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513253/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Is there a timeline for fixing the bug?","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535987672403","editedDate":"0","id":"513253","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513253","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/515330/","commentUrl":"/en/comment/Topic_513264/"},"strings":{"userRole":"","userId":"515330","contentDraftJs":"","contentHtml":"\u003Cp\u003ESame problems here - posted in the RoB Forum in Facebook and got this response from a Moderator earlier:\u003C/p\u003E\u003Cp\u003E\u0022Anastasiia Aleksandrova: Hello! These bugs should be fixed now. Make sure your Application is updated to the latest version and check whether bugs are fixed for you now.\u0022\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EI checked and they weren\u0027t!\u003C/p\u003E","userRegistered":"1435690499137","userCommentsCount":"97","userName":"Carangajeira","createdDate":"1535990977580","editedDate":"0","id":"513264","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/55d6f45b-74c1-4a5f-9312-ef511cdfa5d0"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513264","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513312/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Yup mine updated as well still dont work :-(","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535994412370","editedDate":"0","id":"513312","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513312","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1637631/","commentUrl":"/en/comment/Topic_513318/"},"strings":{"userRole":"","userId":"1637631","contentDraftJs":"","contentHtml":"\u003Cp\u003EHere too, after the newest update nothing works fine. No troops to build, Amelias Gift will not work. \u003Cbr\u003E\u003C/p\u003E\u003Cp\u003EPLEASE DO A BETTER UPDATE FOR US\u003C/p\u003E","userRegistered":"1496349582433","userCommentsCount":"5","userName":"Caroline ","createdDate":"1535994943507","editedDate":"0","id":"513318","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31319547.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513318","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513339/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Taking money works ;)","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1535998226490","editedDate":"0","id":"513339","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513339","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513383/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003ENow into the fifth day of not being able to play the game. \u003Cbr\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EFive days of not building any units has weakened my castle, yet android users have been building, getting rewards, raiding, doing daily/weekly quests.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EWhen will the game get fixed ? Is this even the right forum to get results ? or do we all need to go to google play and express our feedback ?\u003Cbr\u003E\u003C/p\u003E\u003Cbr\u003E\u003Cbr\u003E\u00A0 ","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1536004318670","editedDate":"0","id":"513383","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513383","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/515330/","commentUrl":"/en/comment/Topic_513698/"},"strings":{"userRole":"","userId":"515330","contentDraftJs":"","contentHtml":"I think they fixed them! When I logged in there was an update and (touch wood!) it seems they have finally fixed things.\u00A0","userRegistered":"1435690499137","userCommentsCount":"97","userName":"Carangajeira","createdDate":"1536102176387","editedDate":"0","id":"513698","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/55d6f45b-74c1-4a5f-9312-ef511cdfa5d0"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513698","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/30780/","commentUrl":"/en/comment/Topic_513701/"},"strings":{"userRole":"","userId":"30780","contentDraftJs":"","contentHtml":"\u003Cp\u003EYou guys are lucky... I still can\u0027t get past the \u0022Examining the Prophesies\u0022 part.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EIt\u0027s been over 19 days? 24 days???\u003C/p\u003E\u003Cbr\u003E\u003Cimg src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\u0022 class=\u0022smiles postImage\u0022\u003E\u003Cbr\u003E","userRegistered":"1399168627223","userCommentsCount":"163","userName":"BlackStar Vega","createdDate":"1536107973287","editedDate":"1536107989867","id":"513701","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/bd2eeee8-92b5-41bc-8585-4aa27a436a16"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"513701","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513723/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"\u003Cp\u003EBlackSkyPhoenix said:\u003C/p\u003E\u003Cbr\u003E\u003Cblockquote\u003E\u003Cp\u003EYou guys are lucky... I still can\u0027t get past the \u0022Examining the Prophesies\u0022 part.\u003C/p\u003E\u003Cbr\u003E\u003Cp\u003EIt\u0027s been over 19 days? 24 days???\u003C/p\u003E\u003Cbr\u003E\u003Cimg src=\u0022https://cdn-gpd.x-plarium.com/browser/content/forum/stormfall/smiles/face.png\u0022 class=\u0022smiles postImage\u0022\u003E\u003Cbr\u003E\u003C/blockquote\u003E\u003Cp\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003EMaybe you still have old data files cache in your pc. If it is working for 1 player then it should work for others too.\u003Cbr\u003E\u003C/span\u003E\u003C/p\u003E\u003Cspan style=\u0022color: rgb(155, 187, 89);\u0022\u003ETry CCleaner app or something similar to remove registries etc.\u003C/span\u003E\u003Cbr\u003E","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1536127942247","editedDate":"0","id":"513723","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513723","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513730/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"Game is open only some hours a day for PC users. Couldn\u0027t get in yesterdays for some hours, in the afternoon it worked, today I am stuck ath the prophecies loike you. Gandalf, please don\u0027t recommend messing up peoples windows installations with 3rd party apps that never keep what they promise.","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1536129136237","editedDate":"0","id":"513730","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513730","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1637631/","commentUrl":"/en/comment/Topic_513800/"},"strings":{"userRole":"","userId":"1637631","contentDraftJs":"","contentHtml":"\u003Cp\u003ESorry, but after the update yesterday it works for me for just an hour and than ......NOTHING......some hours later.......NOTHING.\u003C/p\u003EToday the same, I can\u0027t get into the game. It\u0027s not so funny and I get to hate this game!!!!!!!\u003Cbr\u003E","userRegistered":"1496349582433","userCommentsCount":"5","userName":"Caroline ","createdDate":"1536154845260","editedDate":"0","id":"513800","entityId":"109031","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd-avatar.x-plarium.com/prod/31319547.jpeg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513800","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/1/","commentUrl":"/en/comment/Topic_513944/"},"strings":{"userRole":"","userId":"1","contentDraftJs":"","contentHtml":"One my Windows 10 laptop I can get intoo the game. On my Windows 7 machine I am stuck at the prophecies. Tried to reinstall the plarium app, emptied the internet cache, nothing heelped. This game really sucks.","userRegistered":"","userCommentsCount":"311876","userName":"Deleted","createdDate":"1536215389130","editedDate":"0","id":"513944","entityId":"109031","likesCount":"0","quotedId":"","userBanId":"1"},"images":{"avatar":{"href":"https://cdn01.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"513944","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [\u002B0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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