U cant even fix the Grand Marshal being stuck on 1 message, when there is none. Now youve made BGs utterly useless and pointless, except to fool people into throwing away their troops and getting VERY angry. You didnt feel it necessary to warn anyone that the new upgrades would drastically effect BGs. You show NO care to those who have paid LOTS of money to this game, and now you only make new features which require more money. How about actually giving something back to long time players and customers for once instead of always trying to bend people over. Especially when u make changes and dont warn anyone about how the new changes will affect gameplay like BGs.
Oh and you could also warn people when you're doing a site update and shutting it down for a time. Its not that hard to post a note about "We will be doing a site update at (insert time). That way people arent caught off guard when they have troops out and about and then they cant get them back into the catacombs because the site randomly shuts down for an update. If people lose troops such as if theyre attacked because they cant put them in the catacombs because you decide to shut down the site for an unwarned site upgrade, you should refund their troop losses immediately and with no question. If they lose their troops due to your unwarned update, its YOUR fault they lost their troops, and i would hope you have a conscience and the least bit of respect to do that. How many people have to complain that you dont care about them or their support in playing your game before you stop screwing people over and actually give something back for once? Or at the very least give fair warnings and sufficient explanations for changes in gameplay as soon as you implement those changes, NOT after you tick a bunch of people off for not explaining the changes you've made and how they will affect the game