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Plarium Play App. We need your feedback!

Plarium Play App. We need your feedback!

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Mar 28, 2020, 17:2703/28/20
02/27/20
4
Can you tell me why you hide behind the forum instead of talking to the people ,  And when you make a report they say that you don't exist , I find that strange i exist when you take my money but not when I want to complain , and why do you say get in touch with facebook when facebook told me they have no control over plarium . Thats just another way off hiding from the players when they need help 
Mar 28, 2020, 17:3903/28/20
02/27/20
4
Alina said:

DiaJT said:

What should we get in touch with facebook when they told me that they have no control over Plarium . I paid for a full perimeter level 2 and all i got was a level 1, That is what I call swindling 
Hello! Could you please tell me more about your issue? What exactly has happened? Thanks in advance!

Mar 28, 2020, 17:4203/28/20
02/27/20
4
Alina said:

DiaJT said:

What should we get in touch with facebook when they told me that they have no control over Plarium . I paid for a full perimeter level 2 and all i got was a level 1, That is what I call swindling 
Hello! Could you please tell me more about your issue? What exactly has happened? Thanks in advance!
   Its simple i paid for a full level 2 perimeter and all i got was a level one perimeter that's is easy to understand .  AND WHEN I PUT IN A REQUEST I WAS TOLD THAT MY id NUMBER AND CORDS DO NOT EXIST 
Mar 31, 2020, 23:0703/31/20
Apr 1, 2020, 11:04(edited)
1

its running pretty smooth.. though it would be a lot better if there was a counter on the ingame commercials.. its pretty bad when you switch a lot between castles, to send troops out (why wait 2 mn when you can send the other castle) and you keep seeing the same thing over and over again..

AND it is pretty bad the castles from FB app do not translate to plarium app..
i built me a few nice ones there..
but eh.. now i got 6
ALSO.. i would like to be able to store any and all data on my PC for quicker load times...
my pc is stronger than my internet connection!! 
keep at it boys!!


[Edited]

AlinaCommunity Manager
Apr 1, 2020, 11:0304/01/20
05/21/19
3510

DiaJT said:


Alina said:


DiaJT said:


What should we get in touch with facebook when they told me that they have no control over Plarium . I paid for a full perimeter level 2 and all i got was a level 1, That is what I call swindling 
Hello! Could you please tell me more about your issue? What exactly has happened? Thanks in advance!
   Its simple i paid for a full level 2 perimeter and all i got was a level one perimeter that's is easy to understand .  AND WHEN I PUT IN A REQUEST I WAS TOLD THAT MY id NUMBER AND CORDS DO NOT EXIST 

Hello! You can send this file via this link to our Support. Thank you!

AlinaCommunity Manager
Apr 1, 2020, 11:0604/01/20
05/21/19
3510

Harm Ebbers said:


its running pretty smooth.. though it would be a lot better if there was a counter on the ingame commercials.. its pretty bad when you switch a lot between castles, to send troops out (why wait 2 mn when you can send the other castle) and you keep seeing the same thing over and over again..

AND it is pretty bad the castles from FB app do not translate to plarium app..
i built me a few nice ones there..
but eh.. now i got 6
ALSO.. i would like to be able to store any and all data on my PC for quicker load times...
my pc is stronger than my internet connection!! 
keep at it boys!!


[Edited]

Hello! Please don't use any offensive words on our forum. I had to edit your message this time, but next time it may be a ban.


However, thanks for your feedback. What in-game commercials do you mean?


It has never been and it never will be possible to transfer your progress from Plarium.com to Facebook or vice versa since they are two different servers and it's technically impossible. 


What do you mean with "to store my data on PC"? Thanks in advance for your reply!
Apr 8, 2020, 11:0904/08/20
1
Boris Shevchenko said:

Hi, Lords and Ladies!


First of all, we'd like to thank you all for actively using our Plarium Play desktop application. We hope you're enjoying it.


The latest version of the application has just come out and we need your help in improving it. It would be highly appreciated if you could share your feedback about the issues you may be facing when playing via the app.


Please, leave your comments below so we can forward them straight to the devs team.


Thanks in advance!



Apr 20, 2020, 19:5504/20/20
Apr 20, 2020, 19:58(edited)
03/01/16
1
Hey plarium!! Que faites vous sur le jeu?? C'est quoi de ces modérateurs de chat qui foutent ce qu'ils veulent ??? En effet ils bannissent des joueurs plus que correct en prétextant une violation !!!????  Peux t'on aussi parler des petits joueurs en votre possession à des lvl incroyablement bas mais pour autant devant moi dans les statistiques off de tout les temps !!!???? Je suis plus que très assidue à ce jeu depuis déjà plus de 4 ans et j'y ai investi de l'argent !!?? Ça me démoralise au plus haut point, je compte bien arrêter ce jeu!!! ((((
AlinaCommunity Manager
Apr 21, 2020, 11:2704/21/20
Apr 21, 2020, 11:27(edited)
05/21/19
3510

Rrrr *EG* said:


Hey plarium!! Que faites vous sur le jeu?? C'est quoi de ces modérateurs de chat qui foutent ce qu'ils veulent ??? En effet ils bannissent des joueurs plus que correct en prétextant une violation !!!????  Peux t'on aussi parler des petits joueurs en votre possession à des lvl incroyablement bas mais pour autant devant moi dans les statistiques off de tout les temps !!!???? Je suis plus que très assidue à ce jeu depuis déjà plus de 4 ans et j'y ai investi de l'argent !!?? Ça me démoralise au plus haut point, je compte bien arrêter ce jeu!!! ((((

Salut! Pourriez-vous préciser le jeu auquel vous faites référence? Merci d'avance! [traduit via Goole]

Apr 30, 2020, 10:2504/30/20
09/13/16
2

I saw the message this morning that an update was available, so I pushed to update but know the app doesn't work, I can only see the message on the desktop to execute the update.

Bearjack
Apr 30, 2020, 10:3004/30/20
09/13/16
2
The app it's not working anymore, yesterday everything was fine and now after clicking the update it stands without loading
Apr 30, 2020, 12:2304/30/20
02/22/16
1846

bearjack said:


The app it's not working anymore, yesterday everything was fine and now after clicking the update it stands without loading

You May need to uninstall completely  including empty your Recycle bin then Clear cache and Reload the app  let  us know if that works for you


May 2, 2020, 05:0105/02/20
May 2, 2020, 05:05(edited)
03/19/16
1

Hello!

While playing Stormfall: Rise of Balur, the Stormfall apps keeps closing by itself, while I'm in the middle of doing something, from collecting resoures or looking for castles to attack that are within my contacts. Even worse is the timing because I have a League Brawl Tournament going on right now, and I'm worried and will be more than upset if I can not participate due to the game experiencing glitches. I have also cleared the cash, completely uninstalled, and reinstalled it. Yet, it is still shutting itself down/closing otself while I'm the middle of utilizing the Stormfall:Rise of Ball ur.

Please help me out,

NelsonLionHeart


AlinaCommunity Manager
May 4, 2020, 14:2005/04/20
05/21/19
3510

NelsonLionheart said:


Hello!

While playing Stormfall: Rise of Balur, the Stormfall apps keeps closing by itself, while I'm in the middle of doing something, from collecting resoures or looking for castles to attack that are within my contacts. Even worse is the timing because I have a League Brawl Tournament going on right now, and I'm worried and will be more than upset if I can not participate due to the game experiencing glitches. I have also cleared the cash, completely uninstalled, and reinstalled it. Yet, it is still shutting itself down/closing otself while I'm the middle of utilizing the Stormfall:Rise of Ball ur.

Please help me out,

NelsonLionHeart


Hello!


I'm sorry to hear you're experiencing this issue. Please describe it here on the Stormfall: Rise of Balur forum. Our Community Manager and moderator will be glad to help you. Cheers!
May 7, 2020, 00:5305/07/20
1

I have made several purchases of promoted packages paying in cash through EBANX, with many difficulties, I understand that you have to wait a while, but in the last two packages three weeks have passed and I do not know what has happened to them. Is there a way to improve this? and there is no way to see, in which part of the process is my purchase?

AlinaCommunity Manager
May 7, 2020, 20:3405/07/20
May 7, 2020, 20:35(edited)
05/21/19
3510
ErickIvan ParejaAparicio said:

I have made several purchases of promoted packages paying in cash through EBANX, with many difficulties, I understand that you have to wait a while, but in the last two packages three weeks have passed and I do not know what has happened to them. Is there a way to improve this? and there is no way to see, in which part of the process is my purchase?

Hello! I'm sorry to hear about it. Could you please contact our Support Team on this matter via this link? Our agents will be happy to help you. Good luck!
May 15, 2020, 04:1705/15/20
07/23/15
1
It appears as at today 15th May, 2020 ALL browsers no longer work - as I am currently managing 45 castles (yes I know) this is unacceptable to me - the app is useless as you can only play one game at a time and have to retype in all logins every time.  This being the case - its adios from me.  I am now officially abandoning Plarium and Stormfall, thanks for the past 5 1/2 years.
May 16, 2020, 22:4505/16/20
09/29/15
2

A late, late reply after using it a bit on, in the beginning, and off this year

The early days after launch it worked fairly well, but while the Christmas Tree is being loaded with more options (hobbyists at work?), it now takes double or more time to load the game than Google Chrome

My opinion: not a winner anymore, ditch it !!!

The 21 days of moderate rewards were a tiny carrot, but I completely stopped using that modified and overloaded and over-valued mongrel


Just my 5 cents worth of opinion... regards, Lucille

May 17, 2020, 03:2005/17/20
10/27/19
16
Hey, i'm fixing to be doing my Dragon Egg Contract. Have almost 1/2 of the scrolls already. My Dragon Stone has never show up in the construction as of yet? At what point do i get it? My Cords. are x:1570y:396.  The name on my Castle is Celtic/Galic 1. Also this is on the second server not the main server, or the 3rd server.
AlinaCommunity Manager
May 17, 2020, 11:1805/17/20
05/21/19
3510

james said:


Hey, i'm fixing to be doing my Dragon Egg Contract. Have almost 1/2 of the scrolls already. My Dragon Stone has never show up in the construction as of yet? At what point do i get it? My Cords. are x:1570y:396.  The name on my Castle is Celtic/Galic 1. Also this is on the second server not the main server, or the 3rd server.

Hello, James! I'm sorry to hear you're struggling with your Dragon Stone. Please write about it here since this thread is about Plarium Play app. Thanks for understanding.