to solve the black screen problem. Just go to "device manager", "video adapters", open the list, right click on the video card and click "properties", "drivers", "update drivers", "choose drivers on your computer" "choose from a list of drivers available on your computer" "Microsoft basic video card" and press next.
note this may not work for everyone please let us know if it does or doesn't if it doesn't then we will continue to search for a solution. Also please note your Operating system when you reply
Those with win 7 -8.2 may need to upgrade their Operating system as upgrades may not be avalible anymore.