Of  course if that doesn't have the answers you need you can get  further help in the link https://plarium.com/forum/en/stormfall-age-of-war/50_bug-reports/1444713_loading-issues/

Nasty *****, during beginning the balurs event on the beacons.

I  understand  complelely how  you feel The  team is working on it!

Server 1 & 3 are working here but if i try to log in on server 2 it stops on 99% and i cant log in. others log in on my internet and can play server 1 & 3 but if you go to server 2 it stalls on 99%. is there any way to tell the game to go on server 1 or 3 at start? any account trying to log in on server 2 will be stuck and wont be able to play the game on any server

https://prnt.sc/kdgIIqFV0sh1

As soon as they solve the 99% problem in the charging process?

Already 1 day lost from the game :(

me too Dragonius :(

I  know  I'm not  happy either you can trust I'm forwarding all comments> along with my own 

Also been stuck for  over 12 hours at 99% - just for kicks and giggles I have tried all the troubleshooting, looks like this is Plarium's issue and not any of my computers...

Hi Wolfkeeper

the problem is plarium after the update, because some users enter the game and others are stuck at 99% on the same computer.

So confirmed that it is not a computer problem

It's incredible that it's been more than 12 hours since we can't get in, a shame since it makes us lose a lot of things and lose interest. It shouldn't crash for an update :(

Looks as if they would have some way to tell us sorry were down . Nothing ever we sit here playing the erase this erase that  reload re enter all log in info again  . Nothing then have to hunt the internet to find there down . Active packs lost  barely anything in return for it .  Each Update gets more screwed up then the last . Tell us which department is so bad at there job this keeps happening over and over . Maybe this department needs a firm boot and some fresh faces .  Then Ohh  spend more money in a game that can not get stuff correct atleast 95% of the time . 

Dear players! 

Our team is aware of the game's loading situation and is working diligently to resolve the issue. As soon as we have new information as well as good news, we will let it be known. 

Thanks for your patience! 🙌

Game  is now  working again!

yes, only 24 hours of uncertainty for many of us.

why there is no explanation or apology from Oberon for repeated system failures like we're in the real war zone?

There were 2 Penitence gift awarded during this  time  to say  a sorry was not  given is untrue

i

I'm not  saying they equaled the  losses but let's be Factual  And  I have been answering as well as I could to properly placed commets (and  I even allowed Off topic  comments  to  remain in other  threads ) that will now  need to be  removed by  posters  or I will remove them ( without  penalty this time ) 

i

PLEASE help me understand this. just started occuring. for no reason 5-6 days ago

it is driving me crazy ; game isnt playable. keeps crashing !!

today i dusted off my older laptop ; and started plarium_play ; so of course its been about a year ; that machine. had to update the app

and then its done ; i launched stormfall = exact same message & crash !!

so i can only conclude... that something being sent to my laptops ; from plarium for this last weeks update- is causing this flash_wrapper.exe to encounter conflicts/issues & crash

someone please help me. advise me. im at my wit's end

Dear Players, 

We want to inform you that our technical team is actively working on resolving the current issue affecting many of your game accounts. Rest assured, we are dedicated to addressing the situation as quickly as possible to minimize any disruptions.

We understand the importance of keeping you informed, and we will provide regular updates on the progress of the resolution. Your patience and understanding during this time are greatly appreciated.

If you have any questions or concerns, please feel free to reach out to [email protected] or via the request form: https://social-support.plarium.com/hc/en-us/requests/new 

i used a friend's laptop running windows 10 ; installed the app ; did the updates & it hasnt glitched once... 

so the issue seems to be that the last update is causing some "flash_wrapper.exe crash" or conflict with windows 7

It maybe because 7 has not had a upgrade since January 2023 it just maybe time to upgrade your system