Dimitri Molchanov said:

I am not trolling you, no. VIP program itself is not part of the gameplay, as explained above there are ways to get considered, but no way to guarantee your acceptance. It is not a baseline feature of the game and the thought that there should be a rigid and defined strategy of reaching this status does not quite apply.

If someone get something for free every week, that would cost me 220 hours training time (+ the resources) in the game to make. I'm quite sure it does have an effect on the game. Then again, Plarium okay with have coiners get something it would take me 220 YEARS to get instant. But of course, decrease the training time of units to make the gap smaller, is a NO NO for the sake of balance..... Care to explain hat kind of balance to us?

Don't really want to bring in real world stuff, but with your neighbor to the east, balance should be a very well known concept. 

Hi, guys!

We've been discussing the topic about the VIP program for quite some time already. I'm not really sure if there's anything else that can be added here :(

VIP program was designed to provide the VIP players with some benefits, that's true. However, we're keeping the fingers on the pulse, and we're paying a lot attention to the balance.

Even VIP players don't receive the considerable advantages in comparison with the rest of the players on the server.

Hi, guys!

We've been discussing the topic about the VIP program for quite some time already. I'm not really sure if there's anything else that can be added here :(

VIP program was designed to provide the VIP players with some benefits, that's true. However, we're keeping the fingers on the pulse, and we're paying a lot attention to the balance.

Even VIP players don't receive the considerable advantages in comparison with the rest of the players on the server.

Paul Gladkiy said:

Hi, guys!

We've been discussing the topic about the VIP program for quite some time already. I'm not really sure if there's anything else that can be added here :(

VIP program was designed to provide the VIP players with some benefits, that's true. However, we're keeping the fingers on the pulse, and we're paying a lot attention to the balance.

Even VIP players don't receive the considerable advantages in comparison with the rest of the players on the server.

Sorry Paul, but did you actually mean to say that?

"VIP program was designed to provide the VIP players with some benefits"

So the main purpose of VIP is to give extra (free) benefits to a carefully selected group of your favorite players? (most of whom, by an amazing coincidence, just happen to be big coiners)

and this is supposed to be balanced?

and it isn't just the free units and offers - you are constantly giving them secret info about new beacon drops and warnings about upcoming tournaments etc, so they get extra time to prepare

Maybe you can't see why we are angry, but removing the blinkers might help

Paul Gladkiy said:

Hi, guys!

We've been discussing the topic about the VIP program for quite some time already. I'm not really sure if there's anything else that can be added here :(

VIP program was designed to provide the VIP players with some benefits, that's true. However, we're keeping the fingers on the pulse, and we're paying a lot attention to the balance.

Even VIP players don't receive the considerable advantages in comparison with the rest of the players on the server.

this..... everytime a new CM comes into this forum they start with the same stuff.  canned answers that we've already heard and arent true. 

Snowgoon said:

Paul Gladkiy said:

Hi, guys!

We've been discussing the topic about the VIP program for quite some time already. I'm not really sure if there's anything else that can be added here :(

VIP program was designed to provide the VIP players with some benefits, that's true. However, we're keeping the fingers on the pulse, and we're paying a lot attention to the balance.

Even VIP players don't receive the considerable advantages in comparison with the rest of the players on the server.

Sorry Paul, but did you actually mean to say that?

"VIP program was designed to provide the VIP players with some benefits"

So the main purpose of VIP is to give extra (free) benefits to a carefully selected group of your favorite players? (most of whom, by an amazing coincidence, just happen to be big coiners)

and this is supposed to be balanced?

and it isn't just the free units and offers - you are constantly giving them secret info about new beacon drops and warnings about upcoming tournaments etc, so they get extra time to prepare

Maybe you can't see why we are angry, but removing the blinkers might help

I guess the common rabble, the ones that is not a "very important person" is just looked down at and ignored. As long as the very important persons make up for the spending the common people getting more and more reclined to buy into. I guess all is good right? Foot in mouth, very painful I heard :p

Paul Gladkiy said:

Hi, guys!

We've been discussing the topic about the VIP program for quite some time already. I'm not really sure if there's anything else that can be added here :(

VIP program was designed to provide the VIP players with some benefits, that's true. However, we're keeping the fingers on the pulse, and we're paying a lot attention to the balance.

Even VIP players don't receive the considerable advantages in comparison with the rest of the players on the server.

No, you do not have your finger on the pulse. 

The pulse of the game is right here in the forum, where we are frequently ignored or patronized or misled.

VIP's are just like comp-ed casino customers, you feed their ego's so they don't notice your fingers in their wallets

djmoody said:

Dimitri Molchanov said:

I am not trolling you, no. VIP program itself is not part of the gameplay, as explained above there are ways to get considered, but no way to guarantee your acceptance.

Spend loads of money?

Care to write any more BS in this thread?

Given we are allowed to have alt now I can tell you about my experience.

7 alts - all pretty big accounts thanks to BG tricking.

1 account DJ Moody - massive contributor to forums, suggested one of top 5 most influential players one year, captain in major league, one of the two major influencers in an alliance that shaped the server, at one point connected in voice comms with majority of key players in the game, hugely knowledgeable in game mechanics, yada yada yada. When I was active you could hardly find a player that would more meet all the criteria for VIP, with the exception of no spending.

1 account - an alt - had some money spent on it.

Which account do you think is in VIP?

So stop the shit posting. Again it insults our intelligence. 

We are nearly all in leagues with 150 members. You think we don't know who does and doesn't get in VIP and the absolutely blinding obviousness of the one factor that drives the decision making.

You have seven alts. WOW. This explains why  you were not accepted to be a mod.

But seriously, seven alts. Not that I am surprised or anything, there are guys out there with 30+ alts. 

Did you ever use them to drive your opinion on the forums, like your posts, troll me. Why seven alts.  

Alts are still restricted, by Plarium's policy. whatever that means. 

Any official statement on alts being allowed. 

Oracle said:

djmoody said:

Dimitri Molchanov said:

I am not trolling you, no. VIP program itself is not part of the gameplay, as explained above there are ways to get considered, but no way to guarantee your acceptance.

Spend loads of money?

Care to write any more BS in this thread?

Given we are allowed to have alt now I can tell you about my experience.

7 alts - all pretty big accounts thanks to BG tricking.

1 account DJ Moody - massive contributor to forums, suggested one of top 5 most influential players one year, captain in major league, one of the two major influencers in an alliance that shaped the server, at one point connected in voice comms with majority of key players in the game, hugely knowledgeable in game mechanics, yada yada yada. When I was active you could hardly find a player that would more meet all the criteria for VIP, with the exception of no spending.

1 account - an alt - had some money spent on it.

Which account do you think is in VIP?

So stop the shit posting. Again it insults our intelligence. 

We are nearly all in leagues with 150 members. You think we don't know who does and doesn't get in VIP and the absolutely blinding obviousness of the one factor that drives the decision making.

You have seven alts. WOW. This explains why I you were not accepted to be a mod.

But seriously, seven alts. Not that I am surprised or anything, there are guys out there with 30+ alts. 

Did you ever use them to drive your opinion on the forums, like your posts, troll me. Why seven alts.  

Alts are still restricted, by Plarium's policy. whatever that means. 

Any official statement on alts being allowed. 

you'll have to dig. Alina has confirmed several times that plariums new stance is that it has made the game so that alts arent "beneficial" unless you want to get into the VIP program. 

Oracle said:

djmoody said:

Dimitri Molchanov said:

I am not trolling you, no. VIP program itself is not part of the gameplay, as explained above there are ways to get considered, but no way to guarantee your acceptance.

Spend loads of money?

Care to write any more BS in this thread?

Given we are allowed to have alt now I can tell you about my experience.

7 alts - all pretty big accounts thanks to BG tricking.

1 account DJ Moody - massive contributor to forums, suggested one of top 5 most influential players one year, captain in major league, one of the two major influencers in an alliance that shaped the server, at one point connected in voice comms with majority of key players in the game, hugely knowledgeable in game mechanics, yada yada yada. When I was active you could hardly find a player that would more meet all the criteria for VIP, with the exception of no spending.

1 account - an alt - had some money spent on it.

Which account do you think is in VIP?

So stop the shit posting. Again it insults our intelligence. 

We are nearly all in leagues with 150 members. You think we don't know who does and doesn't get in VIP and the absolutely blinding obviousness of the one factor that drives the decision making.

You have seven alts. WOW. This explains why  you were not accepted to be a mod.

But seriously, seven alts. Not that I am surprised or anything, there are guys out there with 30+ alts. 

Did you ever use them to drive your opinion on the forums, like your posts, troll me. Why seven alts.  

Alts are still restricted, by Plarium's policy. whatever that means. 

Any official statement on alts being allowed. 

There been a few threads about alts where Plarium (Alina) been stating alts is allowed and not against any rules. I guess it was the easiest route for them to take rather than enforce a one account policy. Their idea is that you can not boost a main account much with alts so its all legit, which is total nuts if you look at it from a "force protection" way. But hey, the more accounts someone got, the chance of them spend more money there right? sigh...

Hello, all!

I'm still here and Paul and Dimitriy were just replacing me while I was on the vacation. So, no new CM for now :)

As for our old favorite topics:

1. The main idea of VIP program is to provide a high-quality dedicated support service. Each member of the program has his own agent whom he can contact in case of any questions. It's the main advantage of the program.

2. As for the alternative accounts, the position is still the same. They're not prohibited by our policy as from our end we limit their activity and advantages of their usage by adding the in-game limitations.

It's a final reply to these two questions and I don't have any new information to add here.

Hello, all!

I'm still here and Paul and Dimitriy were just replacing me while I was on the vacation. So, no new CM for now :)

As for our old favorite topics:

1. The main idea of VIP program is to provide a high-quality dedicated support service. Each member of the program has his own agent whom he can contact in case of any questions. It's the main advantage of the program.

2. As for the alternative accounts, the position is still the same. They're not prohibited by our policy as from our end we limit their activity and advantages of their usage by adding the in-game limitations.

It's a final reply to these two questions and I don't have any new information to add here.

hey CM's post a challenge you give VIP's to get the free troupes they are complaining about and see if they would complete it.

been a while just thought I would post something.

Gadheras said:

Alina Phoenix said:

Hello, all!

I'm still here and Paul and Dimitriy were just replacing me while I was on the vacation. So, no new CM for now :)

As for our old favorite topics:

1. The main idea of VIP program is to provide a high-quality dedicated support service. Each member of the program has his own agent whom he can contact in case of any questions. It's the main advantage of the program.

2. As for the alternative accounts, the position is still the same. They're not prohibited by our policy as from our end we limit their activity and advantages of their usage by adding the in-game limitations.

It's a final reply to these two questions and I don't have any new information to add here.

So, why does "High-quality dedicated support" need to entail rewards and other incentives that non vip players (the common rabble) can't get? Just curious. 

"High-quality dedicated support" is just one advantage of the program ( though, the main one). Bonuses are just another part of it.

Their amount and balance is well set and doesn't give VIP players any significant advantage. They don't receive any superpower Units you can't receive in the game itself. The Units or Castle Skin they receive for the anniversary in the program don't have any actual advantage except for another UI view.

Alina Phoenix said:

Gadheras said:

Alina Phoenix said:

Hello, all!

I'm still here and Paul and Dimitriy were just replacing me while I was on the vacation. So, no new CM for now :)

As for our old favorite topics:

1. The main idea of VIP program is to provide a high-quality dedicated support service. Each member of the program has his own agent whom he can contact in case of any questions. It's the main advantage of the program.

2. As for the alternative accounts, the position is still the same. They're not prohibited by our policy as from our end we limit their activity and advantages of their usage by adding the in-game limitations.

It's a final reply to these two questions and I don't have any new information to add here.

So, why does "High-quality dedicated support" need to entail rewards and other incentives that non vip players (the common rabble) can't get? Just curious. 

"High-quality dedicated support" is just one advantage of the program ( though, the main one). Bonuses are just another part of it.

Their amount and balance is well set and doesn't give VIP players any significant advantage. They don't receive any superpower Units you can't receive in the game itself. The Units or Castle Skin they receive for the anniversary in the program don't have any actual advantage except for another UI view.

Just trying to wrap my head around this concept to even fathom how whoever came up with it could ever think of it being a great concept. Creating such a divide and of top of it name it a "VIP program", and knowing what VIP stand for, what leave that the rest of your players (customers). I deal with support daily and if I did start to alter the level of support I gave based on the customers level of spending I would gone out of business in no time. 

End of the day, you are giving some players rewards I'm not able to aquire by playing the game. Or instant units it would take a player long time to get. I do hope your vip players will be like the band that played when titanic went down. Stay with the ship and spend what they can until its game over. Because you are losing the mob, or the common rabble the non vips... by your own choice... we taking the life rafts :p

Gadheras said:

Alina Phoenix said:

Gadheras said:

Alina Phoenix said:

Hello, all!

I'm still here and Paul and Dimitriy were just replacing me while I was on the vacation. So, no new CM for now :)

As for our old favorite topics:

1. The main idea of VIP program is to provide a high-quality dedicated support service. Each member of the program has his own agent whom he can contact in case of any questions. It's the main advantage of the program.

2. As for the alternative accounts, the position is still the same. They're not prohibited by our policy as from our end we limit their activity and advantages of their usage by adding the in-game limitations.

It's a final reply to these two questions and I don't have any new information to add here.

So, why does "High-quality dedicated support" need to entail rewards and other incentives that non vip players (the common rabble) can't get? Just curious. 

"High-quality dedicated support" is just one advantage of the program ( though, the main one). Bonuses are just another part of it.

Their amount and balance is well set and doesn't give VIP players any significant advantage. They don't receive any superpower Units you can't receive in the game itself. The Units or Castle Skin they receive for the anniversary in the program don't have any actual advantage except for another UI view.

Just trying to wrap my head around this concept to even fathom how whoever came up with it could ever think of it being a great concept. Creating such a divide and of top of it name it a "VIP program", and knowing what VIP stand for, what leave that the rest of your players (customers). I deal with support daily and if I did start to alter the level of support I gave based on the customers level of spending I would gone out of business in no time. 

End of the day, you are giving some players rewards I'm not able to aquire by playing the game. Or instant units it would take a player long time to get. I do hope your vip players will be like the band that played when titanic went down. Stay with the ship and spend what they can until its game over. Because you are losing the mob, or the common rabble the non vips... by your own choice... we taking the life rafts :p

Support you receive on Forum or from technical support team doesn't depend on whether you're VIP player or not. Here on the Forum I even don't know the Level of the players in the game without asking their cords and I have no idea who is VIP player and who is not.

standard player sends a ticket for issues = no response ever 

vip player asks agent = rapid  response

standard player has no idea when beacon drops  (now irrelevant ) is coming.. when a 75 % revive is coming.. so sapps are purchased at far cheaper price... because plarium hikes the sapp price and removes any decent pack or offers prior to a  75 % revive discount  .. 

but by far the worst ... biggest game imbalance are the extra    VIP tourneys.. so  VIP players attack beacons and fortress players outside regular tourneys... when a whole league  !! can drop its entire defence outside a tourney and get nothing back .. but a  VIP player will  !!  

that is serious game i,balance and plarium have made it cheaper and much much easier for  VIP members so do not keep  telling players total  BS

 VIP players  do not come on the forum they talk to the agent with gripes.. 

Gadheras said:

End of the day, you are giving some players rewards I'm not able to aquire by playing the game. Or instant units it would take a player long time to get. I do hope your vip players will be like the band that played when titanic went down. Stay with the ship and spend what they can until its game over. Because you are losing the mob, or the common rabble the non vips... by your own choice... we taking the life rafts :p

Not taking the life rafts without me... I have seen and read alot about the Titanic, along with drowning can be a rough way to go.

I want to live, and enjoy gaming once again.

BiohazarD said:

roadstar Pitbull said:

Gadheras said:

End of the day, you are giving some players rewards I'm not able to aquire by playing the game. Or instant units it would take a player long time to get. I do hope your vip players will be like the band that played when titanic went down. Stay with the ship and spend what they can until its game over. Because you are losing the mob, or the common rabble the non vips... by your own choice... we taking the life rafts :p

Not taking the life rafts without me... I have seen and read alot about the Titanic, along with drowning can be a rough way to go.

I want to live, and enjoy gaming once again.

Wow, this got morbid fast...

Seeing he got banned until March of next year. I'm sure he will explore a lot of fun games meanwhile. Guess its one way to kill 10% or so of current forum activity.