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Game not running

Game not running

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Oct 24, 2017, 18:4210/24/17
Oct 24, 2017, 18:45(edited)
01/07/16
8

I get a speed of 10.36 Mbps / 0.99 Mbps

my provider ist 1+1 but I think vodafone is having problems


Oct 24, 2017, 18:4710/24/17
01/07/16
8

just got this error


segmentServerAddress: https://sfppen1s00.plrm.zone/ElvesPP/Segment00/segment.ashx

geotopiaLogicExceptionCode: 0

errorMessage: HTTP Status 0

methodName: ReorderInventory

socialId: pp17543110

requestDto: {"u":1508867731654,"r":83793,"o":{"i":{"3200":1009,"3235":1015,"3140":1005,"134":1001,"1321":1007,"2283":1013,"3230":1002,"2482":1008,"3220":1014,"3215":1003,"3161":1004,"698":1006,"699":1012,"1374":1000}},"y":null,"sm":[],"km":8320,"g":1361664,"t":1508870174318,"q":[6529,131,1797,6856,6849,6607,6608,6609,6610,6611,6612,6613,6614,6615,6616,6810,6811,6812,6557,30,6857,613,6859,2088,4521,2925,6830,6767,6832,6833,6829,6831,6779,6846,6847,6828]}

responseDto: null

httpStatus: 0

date: Tue Oct 24 18:47:02 2017 UTC

Oct 24, 2017, 18:5510/24/17
4
I managed to log-in and after a few clicks i got error message and can not login again
Oct 24, 2017, 19:0010/24/17
Oct 24, 2017, 19:05(edited)
01/07/16
8

reactions now have imporved very much but some pictures are not changed correctly


worst is in mereths missions, I have two green (fullfilled)  missions in one pane



I reloaded, at 80% loading stopps for about 5 seconds and continues fast now
Oct 24, 2017, 19:0710/24/17
11/15/16
446
I changed the dns-server, now i can play again.
Oct 24, 2017, 19:1110/24/17
04/10/15
1437

Feuerherz said:


I changed the dns-server, now i can play again.

Lady Feuerherz

glad to hear you has been able to log in game. could you please share here ur solution for people who still cant access???

thanks in advance for you helping

Regards
Oct 24, 2017, 19:1310/24/17
4
thank you, i am able to play now, much slower than usual though
Oct 24, 2017, 20:5910/24/17
11/15/16
446

Juglar del Viento said:


Feuerherz said:


I changed the dns-server, now i can play again.

Lady Feuerherz

glad to hear you has been able to log in game. could you please share here ur solution for people who still cant access???

thanks in advance for you helping

Regards

That is only a solution for germany: Netzwerk- und Freigabecenter öffnen, Adaptereinstellungen ändern, Verbindung suchen - rechte Maustaste - Eigenschaften öffnen, Internetprotokoll Version 4 - Eigenschaften


Oct 25, 2017, 08:1510/25/17
Oct 25, 2017, 08:15(edited)
5604

Hello, Lords and Ladies.

I'm sorry to hear you faced this issue.

According to the information I have, yesterday there was an issue on the end of Deutsche Telekom AG Internet provider and it was the reason why some players couldn't access the game. Installing Browsec VPN extension for browser should have solved it.

If some of you are still facing it, please let me know.

Oct 31, 2017, 10:0010/31/17
02/20/17
7
mine just stopped running stuck at 80% got in once was able to send troops to bg then it froze up now just stopped loading at 80% i hope the des team will give back my troops if there killed because i couldnt log in
Oct 31, 2017, 11:0010/31/17
04/10/15
1437

cliff6669 said:


mine just stopped running stuck at 80% got in once was able to send troops to bg then it froze up now just stopped loading at 80% i hope the des team will give back my troops if there killed because i couldnt log in

Lord Cliff

sure is the server updating that has been done some minutes ago. you should be able to log now at the moment the updating has been finished so please check it now and let me know if u still experiment problems

Regards
Nov 4, 2017, 19:0111/04/17
07/20/14
12

Not sure whats going on with the log in now to the game, get log in prompt then hit "Play Now" loading screen with Archer appears then it goes blank, Never seen this before and now same after 14 hours..

Please advise.

Thanks jerrytobegreat.


DeletedTechnical Support
Nov 5, 2017, 08:5911/05/17
4521

Jerrytobegreat said:


Not sure whats going on with the log in now to the game, get log in prompt then hit "Play Now" loading screen with Archer appears then it goes blank, Never seen this before and now same after 14 hours..

Please advise.

Thanks jerrytobegreat.


Greetings, Lord!

Please follow this instruction and try to perform the steps described in it. They should solve the issue. Please inform me of the outcome. 
Nov 5, 2017, 19:5111/05/17
07/20/14
12
I disabled Chrome and Loaded new browser and game is working fine, Chrome affected my gameplay on all 3 of my devices.
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