All Categories

Game not running

Game not running

Search
Oct 17, 2017, 17:4110/17/17
05/28/16
35

Game not running

I can't get the game to actually run anymore...


I'm using Windows 10 and Edge.


When I try to play; the game seems to load but when it try's to run I get this error message: id:pp21301614

And, I am told to try later...its been doing this for several hours, across all of my available browsers...

Views
4k
Comments
34
Comments
Oct 17, 2017, 18:0710/17/17
5604

Hello.

This issue has been fixed now. Sorry for the inconveniences.

Can you please confirm that you're able to login now?
Oct 17, 2017, 20:5010/17/17
05/28/16
35

Yes...as of 3:30pm or Central time all seems to be working properly...thank you


Oct 18, 2017, 11:3710/18/17
5604

jims said:


Yes...as of 3:30pm or Central time all seems to be working properly...thank you




You're welcome

Oct 24, 2017, 16:5210/24/17
01/07/16
8
the game is off? Loading stops at 80% - always - in Firefox, Seamonkey and IE
Oct 24, 2017, 17:3510/24/17
12/22/14
7

hundertstein said:


the game is off? Loading stops at 80% - always - in Firefox, Seamonkey and IE

Same here. Stops at 80 % and doesn't continue to load.
Oct 24, 2017, 17:4010/24/17
11/15/16
446
Seems it is a german problem? Same problem here.
Oct 24, 2017, 17:4710/24/17
04/10/15
1437

Dear Lords

at this moment i dont have any problems to log on all servers

please keep informing if you still experiment problems to enter on game

Regards

Oct 24, 2017, 17:5310/24/17
3

jepp have the same issue stops at 80% 



Oct 24, 2017, 17:5410/24/17
11/15/16
446

still the same problem



Oct 24, 2017, 17:5610/24/17
Oct 24, 2017, 17:59(edited)
11/15/16
446

segmentServerAddress: https://sfppen1s00.plrm.zone/ElvesPP/Segment00/segment.ashx

geotopiaLogicExceptionCode: 0

errorMessage: HTTP Status 0

methodName: Messages.GetNewest

socialId: pp24570095

requestDto: {"o":{"c":109,"s":0,"g":3}}

responseDto: null

httpStatus: 0

date: Tue Oct 24 17:55:44 2017 UTC 



Now i am in the game, but i get error - or nothing happens if i click and the timer stands 


Oct 24, 2017, 17:5710/24/17
Oct 24, 2017, 17:59(edited)
01/07/16
8

I get these errors in the console (maybe its a problem with http instead of https) ... although that should not affect my seamonkey



ReferenceError: reference to undefined property "Utils"[Weitere Informationen] game

ReferenceError: reference to undefined property "Events"[Weitere Informationen] game

Laden von gemischten Ansichtsinhalten "http://plarium.com/crossdomain.xml" wurde blockiert.[Weitere Informationen] game

Laden von gemischten Ansichtsinhalten "http://plarium.hs.llnwd.net/crossdomain.xml" wurde blockiert.[Weitere Informationen] game

Laden von gemischten Ansichtsinhalten "http://cdn01.x-plarium.com/crossdomain.xml" wurde blockiert.[Weitere Informationen] game

Laden von gemischten Ansichtsinhalten "http://cluster-5.skillclub.com/crossdomain.xml" wurde blockiert.[Weitere Informationen] game

Laden von gemischten Ansichtsinhalten "http://cluster-3.skillclub.com/crossdomain.xml" wurde blockiert.[Weitere Informationen] game

CT swfUnavailableTimer app.js:261:16961

ReferenceError: reference to undefined property "fromElement"[Weitere Informationen] app.js:44:25210

ReferenceError: reference to undefined property "window"[Weitere Informationen] app.js:282:1385

ReferenceError: reference to undefined property 19[Weitere Informationen] app.js:43:10571

DOM-Neuberechnung: 2.04ms

ReferenceError: reference to undefined property "listener"[Weitere Informationen] app.js:132:29951


Oct 24, 2017, 17:5710/24/17
4
I have the same problem for at least 2 hours now
Oct 24, 2017, 18:0010/24/17
01/07/16
8
ah I remember, there are internet problems in germany right these days
Oct 24, 2017, 18:0210/24/17
11/15/16
446
But Jake is from USA
Oct 24, 2017, 18:0810/24/17
02/13/15
1

Hi,

the 80% login problem is not only of this server, of the facebook server the login stands of 99% since 3 hour
Oct 24, 2017, 18:1810/24/17
Oct 24, 2017, 18:20(edited)
01/07/16
8

I got in


reactions to clicks are just as bad as before I tried to reload hours ago
Oct 24, 2017, 18:2110/24/17
1
my browser also stps at 80%, can not get in
Oct 24, 2017, 18:2910/24/17
04/10/15
1437

Dear Lords

would like to know if u still experiment this loading issues at this moment or finally u have been able to log

thanks in advance

REgards
Oct 24, 2017, 18:3210/24/17
11/15/16
446
no log in still
Oct 24, 2017, 18:3410/24/17
04/10/15
1437

Dear Lords

seems that the issue could be caused in a germany area or at least it seems as the post im reading here and on facebook

so, for now try the following steps to try to connect to game:

- clear your browser cookies and cache.

- check your connection speed here: http://www.speedtest.net/- 

-reinstall your browser, update it to the latest version or try another browser (Chrome, Firefox, or Opera);

- your Flash player may be outdated. You can update it here: http://www.adobe.com/support/flashplayer/debug_downloads.html-

-Install Browsec VPN extension for your browser. 

- try to use a different computer or Internet connection to see whether it is your PC or the connection that is causing problems

hope this can be a bit helpfull for u

Regards and sorry for the inconveniences 

The topic is locked. You cannot post comments.