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Game practically unplayable

Game practically unplayable

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Dec 17, 2017, 15:1512/17/17
08/16/15
7

Game practically unplayable

I, on behalf of my members, would appreciate Plarium actually having a game that is playable!, the delay/lag is horrific and many players have simply got so frustrated that they have logged off. With all due respect to our games provider, your app does little to prevent delay.

SpenusMaximus, hegemon Midnite Marauders
Views
4k
Comments
24
Comments
Dec 17, 2017, 15:5612/17/17
183

I agree, game is uplayable for many players from several different countries/continents.. you need to fix this right now.


otherwise no point to continue
Dec 17, 2017, 16:0612/17/17
Dec 17, 2017, 16:06(edited)
08/09/15
204

We have members in our coalitions that are taking a break from the game until lag issues are fixed.

It is impossible to even check messages at this point. It has gotten beyond bad.


My concern is when players take a break - they play something else, gamers do not just stop playing games.

How many coalitions are experiencing the same thing we are?

How many sparta players are we going to loose over this.


Palarium needs to fix this issue fast.


Ididicus - hedge of Caesars 9th
Dec 17, 2017, 17:3012/17/17
08/21/14
1025

plarium should spill a glass of water on their server,so we get over with this torture >:(


Tonaya

Dec 17, 2017, 17:4812/17/17
09/14/15
138
They will fix it....slowly
Dec 17, 2017, 17:5312/17/17
02/16/16
172

Game is even more laggy than it was yesterday. Everytime I click something it takes game 20 seconds to respond, if I want to check 16 page of my coalition's members page page it takes 5 minutes to get there, normally it would take 2 seconds. This is getting ridiculous. 

Dear Plarium, I have lvl 26 acropolis and 125 days queue for each of 4 types units, I can take a long break from the game, sure take your time Plarium coders/tech support/whatever, but I  can't guarantee I'll come back.

Dec 17, 2017, 17:5512/17/17
Dec 17, 2017, 17:59(edited)
01/10/16
220

Runnning two quad core processors

32GB RAM


...Ok..it's not me.


USA-East coast, Mid West COA members stating they can not:


-log in

-Use Phylarch

-send raids and scouts dissappear

-click on Acropolis


and my favorite:..DRUM ROLL......


-Members state they can NOT purchase any packages!!





I have instructed my COA members on TS3 to log off, secure their cities and call it a day and to pass the word to other members thru email.


Happy Holidays Aristocrat!!




Dec 17, 2017, 18:3012/17/17
09/28/15
4

that does not seem to interest, the whole is almost 30 hours. only a pity. shit 

Dec 17, 2017, 18:5412/17/17
04/13/16
542
Drag-Theseus said:

This is known issue. devs are working on it how to fix it. I remember few months ago when only players from Balkan countries(South-East Europe) couldn't log in into game, devs fixed the problem after few hrs, so they willfix this problem too soon.
for me took 4 days  that time :))) 
Dec 17, 2017, 19:1812/17/17
Dec 17, 2017, 19:20(edited)
08/21/14
1025

Drag-Theseus said:


This is known issue. devs are working on it how to fix it. I remember few months ago when only players from Balkan countries(South-East Europe) couldn't log in into game, devs fixed the problem after few hrs, so they willfix this problem too soon.

i knew it,we ,from Balkan ,are guilty for all 

   are you sure,its not russians,again? 

server dont work good 3 days!


Tonaya
Dec 17, 2017, 20:3612/17/17
09/13/16
3

Happens once in a while, probably due to high weekend use.  It will get better and some day slow down again.  My coa "Mauraders Rising" is looking for new, active members.   We are multinational from Sweden, England, Germany, Italy, USA, Venezuala, France, and USA.  Mostly speak English but willing to translate.  We are family and take care of each other.   Commonly reach level four coa mission awards.   We want to develop our capital, but need more defense.   You should check us out.  Our HEG is Rob, and he is very knowledgeable about the game and very fair to deal with.   My name is Homerlee.   Lets chat about it?


MariusAdmin
Dec 18, 2017, 09:0612/18/17
09/04/17
2688
From my understanding, there has been an issue with a backbone Internet provider that saw a number of issues across different games and for players from different countries. It should be fixed today, but if any players are still experiencing latency issues with the same severity, please let me know or post in the Bug Reports with a .har file. 
Dec 18, 2017, 11:0112/18/17
09/11/16
21

Hi Dimitri


what country are the servers actually in?


MariusAdmin
Dec 18, 2017, 11:0412/18/17
09/04/17
2688
Can't give you exact details on that, I am afraid. 
Dec 18, 2017, 12:1612/18/17
183

@ Dimitri Molchanov


Hello Dimitri, 


Game issues are better compared to yesterday but it is still laggy for me and many players... Please double check that
Dec 18, 2017, 12:4012/18/17
10/09/14
216
I agree with Zenekin... Is better then last two days but still slowly for me and also for all of my members... But I believe and I hope they ll fix it soon...
Dec 18, 2017, 17:0512/18/17
01/10/16
152
Drag-Theseus said:

Tonaya said:


Drag-Theseus said:


This is known issue. devs are working on it how to fix it. I remember few months ago when only players from Balkan countries(South-East Europe) couldn't log in into game, devs fixed the problem after few hrs, so they willfix this problem too soon.

i knew it,we ,from Balkan ,are guilty for all 

   are you sure,its not russians,again? 

server dont work good 3 days!


Tonaya

No we are not fault for anything, I was giving example from personal experiance. There was some bug and after we gave HAR file report to devs, they fixed the problem..we had some ''red line'' whatever that meant back then.

As I can see/hear..servers work,  they are just too slow, so technicly they are working just not as they should :P
when you run a game on 30 years old, second hand servers you usually get some descent lag
Dec 19, 2017, 00:0212/19/17
Dec 19, 2017, 00:05(edited)
01/10/16
220

lostblksheep said:


Hi Dimitri


what country are the servers actually in?




Plarium's platform of games is hosted on different servers across the globe-while there is a way to find out "where and who is hosting", as a network professional, I do not feel that information would be relevant in divulging just because I happen to know that information. 


Statement Of Fact: I am not a Plarium/Aristocrat employee.

 Each country has hosting companies that "host" people's web sites-no different with a game platform.

 Plarium/Aristocrat has a Service Level Agreement with each company that follows a comprehensive set of instructions the hosting company "must follow" in order to be allowed to "serve up" the  Plarium/Aristocrat platform of games.


If a major ISP backbone has issues, the next in line to feel the issue are the Web hosting companies that are responsible for hosting network commerce sites-hence this weekend's lag across the platform.


You have to know that Plarium/Aristocrat is an E-Commerce business-you can bet your paycheck that a lot of phones were ringing this past weekend up and down the chain of command:)

Hope this was of some insight.

Respectfully,

Mike

Dec 20, 2017, 10:5512/20/17
02/29/16
2645

Hi there, Archons.

Absolutely agree with Mick13000. Our game platforms are hosted on different servers around the world. And the lag issue doesn't depend on a certain country our servers in. According to my information, there has been an issue with a backbone Internet provider last weekend. 

To be sure that the issue is gone, we've refreshed our servers yesterday. And now there should be no lag issues in the game. 

Dec 21, 2017, 14:1712/21/17
08/21/14
1025

lostblksheep said:


Hi Dimitri


what country are the servers actually in?


i think they are in israel


Tonaya
Dec 24, 2017, 13:3012/24/17
04/13/15
12

Ididicus said:


We have members in our coalitions that are taking a break from the game until lag issues are fixed.

It is impossible to even check messages at this point. It has gotten beyond bad.


My concern is when players take a break - they play something else, gamers do not just stop playing games.

How many coalitions are experiencing the same thing we are?

How many sparta players are we going to loose over this.


Palarium needs to fix this issue fast.


Ididicus - hedge of Caesars 9th

Is that a bad thing?

My city is unplayable and I am posting here taking a break from playing the new game I have found. lol