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Current Lag issues

Current Lag issues

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Moderators for Sparta: War of Empires
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Feb 18, 2018, 13:3402/18/18
11/05/15
1208

Current Lag issues

Edit - can one of the dev team raise this as a ticket and get it looked at and feedback to us all asap please?


Lots of unhappy customers :( 


ok I am getting LOTS Of reports of lag issues


can you please post here 


1) the platforum you are on 

2) the server you are experiencing it on 

3) your geographical location (country is fine) 


when we have a few replies will move this to the bug report forum to highlight it for the support/dev team 


ONLY post the above please, no spam, off topic or trolling posts to muddy the waters 


you are saying there are issues, I believe you so lets help the support team nail them down and resolve them 

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Comments
Feb 18, 2018, 15:3502/18/18
1

One issue I am inferring as a internet software engineer, is that you have crappy load balancing between your servers. Because I can not infrequently solve my current problem by doing a browser refresh, indicating to me that a different server was used after refreshing.


This is easy for a company to check because they can look at a sample of servers simultaneously and if some are loaded down and others are lightly loaded, you have crappy load balancing.
Feb 18, 2018, 16:0002/18/18
11/05/15
1208
please indicate which platform and which servers and location 
Feb 18, 2018, 16:3002/18/18
01/10/16
220

Platform-Plarium.com


Server-The Glorious Valley


Country-USA
Feb 18, 2018, 16:3102/18/18
01/10/16
220

Elwood said:


One issue I am inferring as a internet software engineer, is that you have crappy load balancing between your servers. Because I can not infrequently solve my current problem by doing a browser refresh, indicating to me that a different server was used after refreshing.


This is easy for a company to check because they can look at a sample of servers simultaneously and if some are loaded down and others are lightly loaded, you have crappy load balancing.

You are 100% correct!!
Feb 18, 2018, 16:5702/18/18
03/13/16
81

Platform: Plarium.com

Server: The Glorious Valley

Country: Germany

Feb 18, 2018, 17:3602/18/18
01/05/16
171

there are alot of issues , alot

but one i want to point out which is the main for me is that when you take any action or click on anything , it reacts 10 to 15 seconds later , very slow on making an action , for example divine quests , hidden paths , sending troops , every single thing you click on , it reacts after 10 to 15 seconds which is a huge problem , 

platform - plarium.com

server - glorius valley

country - UAE , dubai

Feb 18, 2018, 18:4402/18/18
Feb 19, 2018, 13:01(edited)
72

The Punisher said:


there are alot of issues , alot

but one i want to point out which is the main for me is that when you take any action or click on anything , it reacts 10 to 15 seconds later , very slow on making an action , for example divine quests , hidden paths , sending troops , every single thing you click on , it reacts after 10 to 15 seconds which is a huge problem , 

platform - plarium.com

server - glorius valley

country - UAE , dubai


same s**t for me exactly.


platform: plarium.com

server: glorious valley

country: germany


i usually start the divine missions event with over 50 missions right from scratch because of preloading missions, but last time has taken me well over 12 minutes just to collect them. raiding with the galley trick is nearly impossible now. sending units to the acropolis also takes almost 30 seconds, which can be deadly. ...


so you see we all losing patience. you should change something asap! it is not our fault! no money from me till this is fully fixed. why should i dive for pearls to feed ....?

Feb 18, 2018, 18:5602/18/18
Feb 18, 2018, 18:56(edited)
04/13/16
542

platform: plarium.com

server: glorious valley

country: romania

same for me 

galley trick  a pain to use it ..till  now three raids  lost and   two  instant recall bosts used ...with some luck maybe will finish in top three of raiding but will spent a lot more  then i gain :( 


Feb 18, 2018, 20:4702/18/18
Feb 18, 2018, 21:52(edited)
08/21/14
1025

Platform-Plarium.com



Server-The Glorious Valley



Country-yeah,right,you want phone number too?



Tonaya 

Feb 18, 2018, 21:5302/18/18
11/05/15
1208
thats ok Tonaya, I know you are mainland europe and approximately which country you are, you are western EU not Eastern so a "country conflict" should be a deciding factor in your instance 
Feb 18, 2018, 22:2102/18/18
04/13/16
542

what we have all in common ..hint   


platform: plarium.com


server: glorious valley


 also wich guys posted on here more often ??


the same guys 


second question
why whe don't have  moderators from that server here   wich it's active 

third question 

why don't plarium  employees don't work in week-ends and some problems occur like now  we have to wait till monday ??

fourth ... tenth questions already asked on others post :) 



Feb 18, 2018, 22:4102/18/18
11/07/16
4

platform: plarium.com


server: glorious valley


country: germany

Feb 18, 2018, 23:0902/18/18
11/18/14
56

1- plarium server

2- all servers

3-europe


i hope you guys fix that soon because it's impossible to play like this!
Feb 19, 2018, 08:1102/19/18
11/05/15
1208
ok so we have established its the plarium.com servers and the issue is global from what I am seeing from locations, I'll draw this to the attention of the dev team and hopefully they will find a resolution 
Agent PavelTechnical Support
Feb 19, 2018, 09:0902/19/18
07/02/15
4521

morteeee said:


ok so we have established its the plarium.com servers and the issue is global from what I am seeing from locations, I'll draw this to the attention of the dev team and hopefully they will find a resolution 

Thank you for your cooperation!

I have forwarded the issue to our devs. They will look into it and do their best to find the solution. 

Could you please specify if you encounter the issue at the moment? 
Feb 19, 2018, 09:4602/19/18
11/05/15
1208

Hi Agent Pavel, I am not experiencing it on the FB servers however multiple people from multiple regions are on the Plarium.com servers. As I get complaints I will add the details here if you want me to 


Morteeee 
MariusAdmin
Feb 19, 2018, 12:5102/19/18
09/04/17
2688
As an update, our dev team made some tweaks that they hope will help with game performance. Please let us know if the issue has been resolved - don't forget to clear cache/reload the game as usual before testing, just to be certain.
Feb 19, 2018, 13:4902/19/18
07/12/15
297

Well, is no use complaining.. I for one going to rename my two cities on servers 1&2 to FARM and stop playing until the new engine is introduced.

I will be checking the forum from time to time, have fun you good people and I'll see you when I see you!! 
Feb 19, 2018, 17:4902/19/18
Feb 19, 2018, 17:52(edited)
05/17/16
7

gaming has not changed at all 

its exactly the same and unplayable

everytime i log in i get the notification saying ''error occurred'' ,everytime and i cannot loging for minutes...and everything is damn slow and not playable at all...honestly i lost interest of this game and am kinda done with it, dissapointing, i thought plarium is an international and globally wellknown platform with proffesionalism , well anyways


now i wanted to send my trained troops to acrop and i cant look what it shows https://prnt.sc/igyh6t

this game is gone...lags after lags and this is messed up

thanks.

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