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Jun 24, 2020, 04:3006/24/20
11/27/16
8

Group with an abusive attitude.

Hello everyone, today I come to use this section of the forums to discuss a much more peculiar group. (In Highlands) 

The case, this group that several already know and others luckily not, is called "Death Dealers". It is a group that in its description calls itself with three rules in which the base is the PVP and is a requirement to enter.

So far so good, a group that accepts you for doing pvp that is also one of the bases of the game, but what comes to discuss here is its inconceivable attitude, which is proven by messages and messages to members of my group, especially my CEO, an embarrassing situation.

Some members of that group dedicated themselves to insulting with all the possible imagination since in the actions of the game they could do little.

Some examples:

https://prnt.sc/t5drdp
https://prnt.sc/t5drkn
https://prnt.sc/t5ds3o
https://prnt.sc/t5dsb0

Their level is such that in the last two photos they threaten to make a false report to one of our members who left them short in PVP, in another putting a group message (that you only see if you are inside) where they think it is fun to invent and insulting for transgender.

There are many more tests of messages of this type on your part, which have already been presented to the plarium support and we are waiting for a response. Keep in mind that this is not a report, it is a post to inform users to avoid these people and block them to save inconvenience.

If you receive abusive messages from these players or from any other, do not hesitate to report to plarium support https://plarium.com/es/soporte/ choosing the type of platform you play on, then the game where it happened and finally the type of situation you want to report, you have various options.

On the part of the community we do not want to allow offenses like these of people who are left over in the game, to continue playing and build troops!

Thanks, small T.

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Comments
Jun 24, 2020, 06:0006/24/20
06/02/16
51

https://prnt.sc/t5eppn

https://prnt.sc/t5epxe

https://prnt.sc/t5eq53

https://prnt.sc/t5eqbe

https://prnt.sc/t5eqim

https://prnt.sc/t5eqof

https://prnt.sc/t5eqv7


Thats just a part of the nukes they sent to my base, which is all good with me, but dont go whining about my OO's being a bully for responding to their actions.

Next shots will be some more abusive messages, some in Dutch, google does a poor job of translating it, keywords, whore,cancer,pimp,transgender, well you get the picture, these guys have been at it for years, everytime they start, they get their a sses kicked, but somehow they still think they are winning.Plarium does little to nothing about this behaviour, yes we can block them from sending messages and for most part we do and just ignore it, but enough is enough, this is one guy handling several accounts.


https://prnt.sc/t5etaq

https://prnt.sc/t5eth2

https://prnt.sc/t5etq9

https://prnt.sc/t5etvc

https://prnt.sc/t5eu2x

https://prnt.sc/t5eubm

https://prnt.sc/t5euh2



AlinaCommunity Manager
Jun 25, 2020, 08:5906/25/20
05/21/19
3510

Thepiloto said:


Hello everyone, today I come to use this section of the forums to discuss a much more peculiar group. (In Highlands) 

The case, this group that several already know and others luckily not, is called "Death Dealers". It is a group that in its description calls itself with three rules in which the base is the PVP and is a requirement to enter.

So far so good, a group that accepts you for doing pvp that is also one of the bases of the game, but what comes to discuss here is its inconceivable attitude, which is proven by messages and messages to members of my group, especially my CEO, an embarrassing situation.

Some members of that group dedicated themselves to insulting with all the possible imagination since in the actions of the game they could do little.

Some examples:

https://prnt.sc/t5drdp
https://prnt.sc/t5drkn
https://prnt.sc/t5ds3o
https://prnt.sc/t5dsb0

Their level is such that in the last two photos they threaten to make a false report to one of our members who left them short in PVP, in another putting a group message (that you only see if you are inside) where they think it is fun to invent and insulting for transgender.

There are many more tests of messages of this type on your part, which have already been presented to the plarium support and we are waiting for a response. Keep in mind that this is not a report, it is a post to inform users to avoid these people and block them to save inconvenience.

If you receive abusive messages from these players or from any other, do not hesitate to report to plarium support https://plarium.com/es/soporte/ choosing the type of platform you play on, then the game where it happened and finally the type of situation you want to report, you have various options.

On the part of the community we do not want to allow offenses like these of people who are left over in the game, to continue playing and build troops!

Thanks, small T.

Greetings! Thanks for sharing this with our community. I agree that this is totally unacceptable.


You can Block this player/ these players in order to not receive messages from him/ them. If you refuse to block his/ them messages, by this action you explicitly agree to accept all further messages from this user/ these users.


It was also a good idea to report this to our Support Team. Our agents will take necessary measures. If the offensive messages continue, please report him/ them once again. The measures will become more strict. Also, if you need any help on this matter from me, let me know it, please. 


Good luck!

Jun 28, 2020, 21:1606/28/20
07/27/16
1

Hi Alina,

we have reported these players to support before,not only us other combines aswell, it seems Plarium doesnt do much with these reports, saying we can block these players from messaging us, youre right we can, they use a lot of different accounts,Satanic Boyz is also an alt combine of theirs, saying if we dont block them, we are asking for it, is a bit lame, its Plariums job to enforce their own rules.


Jun 30, 2020, 06:5306/30/20
Jun 30, 2020, 06:54(edited)
08/05/17
11

Report this fool with your local authorities. Harassment and abuse is prosecutable. Plarium will step up as soon as their integrity is at stake. File the police reports with the reports to Plarium. 


Personally I don't understand it anyway. One person spoils it for others. Block and remove one from Plarium games or let several good, honest and I assume paying players leave this game out of frustration. 

AlinaCommunity Manager
Jun 30, 2020, 20:0906/30/20
05/21/19
3510
StudMuffin said:

Hi Alina,

we have reported these players to support before,not only us other combines aswell, it seems Plarium doesnt do much with these reports, saying we can block these players from messaging us, youre right we can, they use a lot of different accounts,Satanic Boyz is also an alt combine of theirs, saying if we dont block them, we are asking for it, is a bit lame, its Plariums job to enforce their own rules.

Hello! Thanks for your reply! In this case, please let me know your ticket IDs where you reported these players. I'm going to check this case from my side. Thanks in advance! 
Jul 1, 2020, 07:2107/01/20
Jul 3, 2020, 07:41(edited)
06/02/16
51

2013566


Thanks Alina!


[Edited]

Jul 1, 2020, 07:5607/01/20
Jul 3, 2020, 07:42(edited)
11/27/16
8

2041277

2041299


I agree with nat, since June 23 I have no resolution of the case, I would appreciate it if you saw Alina, thanks for responding!


[Edited]

Jul 1, 2020, 12:0607/01/20
Jul 3, 2020, 07:43(edited)
10/12/15
17

I reported these guys for abusive behaviour back on 5th May after telling me that they would break into one on my combine members houses and rape her in front of me. Ticket number: [1861435]


Support should still have the mails that I forwarded, but I will post them again.


http://prntscr.com/t9qrf3
http://prntscr.com/t9qt2m


That is a very small selection of the abuse I have received from them. Support will have full details on file.

Mutha has since changed his base name to Augustus Tiberius, however he can still be found at the same coords (1066; 411)


I find it quite unbelievable that Plarium's solution to the problem is to put the onus onto other players to block the abusive behaviour, rather than dealing with highly offensive messages which are in direct breach of their own rules. This player uses multiple aIt accounts (as is visible from the different messages people have posted above) so it is not as easy as saying "block them".

Time and time again people have reported them, and I think its now time for Plarium to step up and take some responsibility in this matter.

So, to finish this up, the main perpetrators of abusive messages (as found in the numerous posts above) are:

MMORPGKiller (1590; 791)
Jesus of Nazareth (1486; -819)
Augustus Tiberius (1066; 411)

Perhaps Plarium should take a good look through each of the bases archived message history. I have no doubt that they will find a multitude of abusive mails sent to other players.....


[Edited]

Jul 1, 2020, 15:1707/01/20
08/03/14
201

Alina said:




Hello! Thanks for your reply! In this case, please let me know your ticket IDs where you reported these players. I'm going to check this case from my side. Thanks in advance! 

It seems he's a colleague. At least he's pretending he is. Good luck with him Alina. Good to read you are willing to take action upon this matter.



Jul 1, 2020, 16:0407/01/20
06/02/16
51

Hi Alina, 

they are trying to get off the hook by filing bogus complaints about my Operations Officer .T.  Highlands server, Vendetta Elite combine,

maybe you can look into that aswell.


Thanks in advance


https://prnt.sc/t9wmkr

https://prnt.sc/t9wca5


Jul 1, 2020, 17:1707/01/20
01/23/17
2

Hi Alina,

I hadn't jumped in on this email string because our CEO's initial call for assistance was directed at the team's "VIP's" ... and evidently I'm not a VIP.  But today's messages included a link to view the string so I thought I'd give it a shot.


First, the subject matter and the complaints are VERY valid. I've seen the screenshots of the filthy posts that have been directed at our CEO and a few others.  They are BEYOND DISGUSTING, and as man, I am both insulted and ashamed that someone would - on a public forum - direct these comments at a woman!


Next I have to applaud our teammate, ThePiloto, for taking the initiative to file this complaint. ThePiloto is a good player and supportive teammate ... but doesn't have a great command of the English language, so some of his comments don't carry quite the clarity and impact that I'm sure he had hoped to convey. Even some of the other support comments, referring to the offensive players as "colleagues" and such - are either trying too hard to be polite, or have just lost something in translation.


Alina, my English is clear ... and I see no reason to be overly polite in this situation.  This is a GAME ... and while we have to allow for a little aggressiveness, posturing, trash talk and the like  - in a "war" game ... there is no place for comments regarding rape, sodomy - and other forms of ASSAULT to be directed at ANY player - and certainly not a woman.  Plarium is a corporation, and has an obligation, if not legally, then ethically (or at least as a matter of good business sense!) to ACT in a situation like this.  These guys are not "colleagues" ... they are "dirtbags" - at best - and should not be allowed to CONTINUE - after so many complaints - to pollute this game.

Thanks for reading my contribution Alina. I enjoy this game and sincerely hope that Plarium will take ALL of these comments seriously.

Jul 2, 2020, 19:4307/02/20
10/12/15
17

Augustus Tiberius (aka Mutha) has relocated to the following coords (466; -379).


He is probably trying to disappear. Good luck with that as I have them all tagged. Until Plarium has resolved this matter I will update his new coords accordingly as he moves :)

AlinaCommunity Manager
Jul 3, 2020, 08:3007/03/20
Jul 3, 2020, 08:31(edited)
05/21/19
3510

Greetings, Commanders!


First of all, thank you all for the info provided. To me, it was extremely helpful to understand the situation. Secondly, I've talked to our Support agents and they informed me that upon your requests appropriate measures had been taken. Thirdly, I wouldn't neglect a piece of advice from our agents to block the players in question. And finally, if you see any inappropriate behaviour from these players in future, don't hesitate to contact our Support Team or ping me in this thread. Enjoy the game! 


P.S. I had to edit some of your messages to remove the links to our Support agents' replies since it's against our Rules of Conduct
Jul 5, 2020, 16:4307/05/20
06/02/16
51

Thank you Alina

Only time will tell, too bad, we are not informed, about these appropriate measures,

was it a warning, a slap on the fingers or did support take the ability to send messages?

Anyways thank you for your troubles.


We will be back in case they start again.


Nat

AlinaCommunity Manager
Jul 7, 2020, 09:0507/07/20
05/21/19
3510

Natascha said:


Thank you Alina

Only time will tell, too bad, we are not informed, about these appropriate measures,

was it a warning, a slap on the fingers or did support take the ability to send messages?

Anyways thank you for your troubles.


We will be back in case they start again.


Nat

Hello, Nat! You're always welcome!


I'm sorry that I cannot tell you more, but rest assured that we don't leave such things unpunished. Also, all the measures are taken on an incremental basis. Enjoy the game! 

Jul 9, 2020, 15:2807/09/20
Jul 9, 2020, 15:38(edited)
06/02/16
51

Hi Alina,

i hope you understand, we are pretty dissapointed in the so called measures support supposedly took,

they didnt even stop for a week, today a new message




Im hoping we dont need to start a new ticket at support, and you can do your magic,


Thanks in Advance,

Nat

Jul 9, 2020, 16:3807/09/20
01/24/17
1

I have never spoken to or raided this person that I am aware of and I also got the same message as above.  In today's society hate of any kind is not tolerated and you all should be doing something to end that in this game community as well.  There is no place for it in tis world and that includes the virtual world of Zandia.  Stop hiding behind idol threats and inaction and do something about this player and his combine for this abusive behavior that you say you do not tolerate.

http://prntscr.com/teuqfi



Jul 9, 2020, 20:5707/09/20
10/12/15
17

I'm absolutely shocked and disgusted that Plarium are STILL allowing this behaviour to continue. Clearly no effective measures have been taken despite endless tickets being created, and all the proof of infringements having been provided. This is totally unacceptable in a gaming environment where adults, and more importantly, children, spend a large proportion of their time on a daily basis.

Plarium's suggestion of simply "blocking the players" is not good enough, nor a solution! These guys are messaging many players with highly offensive and abusive messages, as proved by the numerous posts above, and many more that we are no doubt unaware of.

It seems clear that Plarium's revenue stream is more important than providing a safe and abuse free environment for its players of all ages.

Step up and take some responsibility, and more importantly some action, because for as long as they continue sending these messages....we will continue bringing it to this forum.

Jul 9, 2020, 21:1707/09/20
Jul 10, 2020, 01:04(edited)
11/27/16
8

Hi Alina, as we expected, several of us received messages from an account with a new name, which have two or three messages and a capture that is intended to be "mocked".

https://prnt.sc/tez5r9


Jul 9, 2020, 22:1307/09/20
Jul 9, 2020, 22:13(edited)
03/04/19
3

Most of the messages I have had from this player or players have timed out in my in-game inbox but they range with all kinds of names and really foul Language. Here is one I still have.

https://prnt.sc/tezvbl

These guys have been this way for years and Plarium does little to ever stop it. 

Sure we can just ignore the abuse and try to understand this is a war game and SOME banter back and forth is expected but THIS IS NOT THAT.

Their messages are intended to hurt as that is the only thing they are capable of doing and are constantly beaten by other players and combines. I am by far one to cry about some moron on a game sending me messages and I really don't care what they say. BUT..... If it is Plarium's policy to handle this type of behavior, it has fallen short of their intended goal here. The concern here should be with the thought that children may play your game and be exposed to things like this. Sure, those kids should be supervised by their parent and Plarium DOES for the most part try to edit the ability to use certain language but we all know there are ways around that. 

The type of player that we have all described here are a type of poison in an online environment and get joy by abusing others from behind a computer keyboard and it seems is the main reason they are even here at all.

I'll be happy to continue to play the game as intended and raid/occupy them when they ask for the attention but we could all do without the abusive messages.

HW

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