Feb 12, 2020, 15:4302/12/20
09/30/19
0
Game not loading
Anyone having problems with the game not loading since the 12th of February update? My game no longer works in phone or pc
Game not loading
Search
Feb 12, 2020, 18:0402/12/20
03/10/19
6
Same here. It updated this morning then while doing the new pass missions it failed connection and wouldn't re-log in and I've been locked out ever since. This happens with almost every update sadly.....
Feb 12, 2020, 19:0002/12/20
01/27/20
2
Grim lord said:
Same here. It updated this morning then while doing the new pass missions it failed connection and wouldn't re-log in and I've been locked out ever since. This happens with almost every update sadly.....Exact same thing happened to me while doing the new Dragons tournament. Now I can't log in either. It is not my device. I have check loading other games, accessing internet, even streaming tv on YouTubeTV and a movie on Netflix. Funny all those work fine but this game cannot connect.
Feb 12, 2020, 21:3902/12/20
02/12/20
1
Yes, happened to me as well just after I updated the game. Missing my time in the Magic keep to complete a mission now 😭
Feb 12, 2020, 21:4602/12/20
02/12/20
1
Cant get past authentication since the update
Feb 12, 2020, 22:0302/12/20
02/04/20
4
I too have had this issue. Now account is banned for 24 hours
Feb 12, 2020, 22:2302/12/20
04/11/19
2
The game after the patch 1.13 will not load on my Android phone (OnePlus 6T, 8gb, Oxygen OS 10.3.1). Please help!
Feb 12, 2020, 22:2402/12/20
04/11/19
2
The game after the patch 1.13 will not load on my Android phone (OnePlus 6T, 8gb, Oxygen OS 10.3.1). Please help!
Feb 13, 2020, 00:0002/13/20
02/12/20
2
Wtf my game won’t load now HOW LING WILL IT TAKE TO FIX MAN THIS IS THE ONLY GAME I PLAY!!!
Feb 13, 2020, 00:0102/13/20
02/12/20
2
Same problem and frankly it’s pissing me off.... I spent a lot of money on this game already the least I should be able to do is play it
Feb 13, 2020, 04:3302/13/20
03/16/18
1
I can at least get as far as 'loading assets' but then the game locks up and won't go any further. It was working fine before the update.
Feb 13, 2020, 08:4202/13/20
02/09/20
2
Yep, my account says temp banned due to tech issues. Not a good way to keep new people like myself playing their games 
Feb 13, 2020, 12:2202/13/20
08/26/19
2
Same here. Hasn't got past authenticating. The loading circle stops rotating and freezes up. I was however lucky to finally log into game on my tablet and finish my daily's, but still unable to log into game on my android. (Samsung Galaxy J7 Crown).
Feb 13, 2020, 13:5202/13/20
12/02/19
11
Yeah since the last update in having major issues loading the game. When it does load, it disconnects randomly in arenas and campaigns. All support will do is tell me to try a VPN which I don't have, another device, which I don't have, or play on a PC. I only have Macs and can't get any help to figure out what to do to actually trouble shoot. I've only spent maybe $10-$15 bucks as a newer player not Plarium will definitely not get me to buy a Battle Pass with performance issues literally locking me out of the game for 4-5 hours at a time.
Feb 13, 2020, 13:5302/13/20
12/02/19
11
How did you get banned?! Azahra said:
I too have had this issue. Now account is banned for 24 hours
Feb 13, 2020, 16:2802/13/20
11/09/19
42
lots of maintenance...
keep having to reconnect every hour or so since the update.
Feb 13, 2020, 17:1002/13/20
02/13/20
1
Mine doesnt work either so I uninstalled it and reinstalled and cannot recover my game. That worked but now I am having trouble relogging in w/Facebook. but i can't try anymore because noe its stuck on authenticating again
Feb 13, 2020, 18:1202/13/20
08/26/19
2
So why is the loading screen freeze up and dosen't go any further than authenticating.
Mar 30, 2020, 03:3503/30/20
04/11/19
2
I also have the same problem. Have te issue been solved?
Mar 30, 2020, 03:3703/30/20
04/11/19
2
ldanbench said:
Same here. Hasn't got past authenticating. The loading circle stops rotating and freezes up. I was however lucky to finally log into game on my tablet and finish my daily's, but still unable to log into game on my android. (Samsung Galaxy J7 Crown).Im having the same problem with my samsung note 9. Do you know if the problem has been solved?
Dec 31, 2021, 19:5612/31/21
11/07/20
1
12-31-21 game will not load. anyone else? Just hangs on the login page. Reloaded the program still no dice. Internet connection is good on my side. Game says it can't connect to the server.
