Jul 15, 2019, 16:3207/15/19
05/13/19
0
1.9 issue
Showing black screen when I try to load into the game.
1.9 issue
Search
Jul 15, 2019, 16:3807/15/19
05/26/19
6
Just updated on iPhone X. Brand new phone. Will not load. Just black screen then crash. I better get my login rewards. Please fix.
Jul 15, 2019, 16:4207/15/19
3
Same issue here. Game won’t close. Closed it rebooted phone same issue.
Jul 15, 2019, 16:4507/15/19
05/26/19
6
This is a problem I run into with MCOC. You guys need to EXTENSIVELY test your updates. On every platform. Things like this can really kill a game. If you don’t push out a hot fix today it’s going to get ugly!!!
Jul 15, 2019, 16:5907/15/19
05/13/19
1
I have the same issue on an iPhone 6 please list the way to fix it.
Jul 15, 2019, 17:1507/15/19
Jul 15, 2019, 17:18(edited)
06/19/19
1
same after 1.9 can’t log in, black screen and then quit , double tap home button still can see the game stuck in the 1.8 need update loading screen, plz fix this
Jul 15, 2019, 17:1607/15/19
07/15/19
2
Same issue we all seem to be having, I’m getting a black screen when I try to load the game, I spend a lot on the game hope this gets fixed soon
Jul 15, 2019, 17:2407/15/19
05/08/19
5
What sucks is no one seems to care, no mention of the issue anywhere
Jul 15, 2019, 19:1607/15/19
04/01/19
1
Game won’t load. Running on iPhone 7+ iOS 12.3.1
Press RAID icon screen goes black then after a few seconds screen returns to main iPhone screen.Jul 15, 2019, 19:2607/15/19
06/10/19
10
Was able to play earlier when updating and now have the black screen of DOOM. It was running fine and then the first time the game was interupted by an incoming phone call it went black. I got the game back for a little while after that and then another incoming call interrupted the game and now it is BLACK screen again. Any fixes coming our way?
Jul 15, 2019, 20:4107/15/19
06/10/19
10
Anything at all on this issue? Been trying to log on all aternoon and all I get is a black screen. Would be nice to have some kind of feedback from anyone. I had an XP increase in place and have not been able to take advantage of it at all. Never mind trying to reach the unreachable Fusion event.
Jul 15, 2019, 22:1307/15/19
07/03/19
1
Having the same issue when trying to launch the game. I click the app icon and it shows a black screen for about 3 seconds then goes back to the home screen of my phone. I have an iPhone 8 plus. Hope it gets resolved soon!
Jul 15, 2019, 23:3407/15/19
05/26/19
6
Apparently devs don’t care that their game is completely unplayable for most of their base. *shrugs* better luck next time right guys.
Jul 15, 2019, 23:5007/15/19
04/19/19
1
Is there a community manager that can provide some kind of feedback to the numerous people looking for some kind of response?
Jul 16, 2019, 00:4907/16/19
2
Also experiencing the same issue as stated by everyone else so far, the dreaded black screen of doom. Clock is ticking away at my xp boost. Any chance we will get a hotfix soon?
Jul 16, 2019, 03:5307/16/19
06/18/19
2
Gordo313 said:
Just updated on iPhone X. Brand new phone. Will not load. Just black screen then crash. I better get my login rewards. Please fix.
Jul 16, 2019, 03:5507/16/19
06/18/19
2
Game tells me it requires an update to continue. I get redirected to the apple store and update. Then when I launch the game again it says an update is required. Redirected to the apple store and try to update again... repeating over and over
Jul 16, 2019, 08:3207/16/19
02/15/19
2725
Hi Everyone!
Could you send me to the following information from this freezes/black screen/loading issue ? I will forward to this for investigate.
1. Screenshot
2. Model of the device
3. Type of i-net connection
4. Any additional info that might be useful
5. ID
Thanks
Jul 16, 2019, 11:2407/16/19
07/15/19
7
I am so not posting my game I’d here
Jul 16, 2019, 16:5707/16/19
07/15/19
2
Screenshot of what? It’s a black screen, I have an IPhone and it said an update was available, downloaded it, and now my game doesn’t work. I spent a lot of money on this game, I’m losing my daily rewards, my chance at the sacred gem for another month, possibly removal from my clan for inactivity, you guys need to fix this. Why is there no acknowledgment of this issue yet? Clearly most people here are iPhone based and having troubles
Jul 16, 2019, 17:0307/16/19
05/30/19
2
My was crack yesterday then back to normal for few hours. It happened today again. Open app got black screen. Using iPhone 7s plus. Lte data. Phatco2003 as user name. Thanks.
