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1.9 crashing on start

1.9 crashing on start

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Jul 16, 2019, 12:5607/16/19
06/06/19
1
I have tested this twice since the update and it seems the app only works on WiFi networks now. No data
Jul 16, 2019, 13:1407/16/19
05/30/19
1
Try to start the game. It goes black them kicks me to the phone home screen. Can I get some help so I can get back to the game. 
Jul 16, 2019, 13:1507/16/19
04/11/19
4
Mine crashes as well , hopefully they get it fixed quickly 
Jul 16, 2019, 13:2307/16/19
06/10/19
10
Hello Hello is there anyone out there?  Plarium? Any Answers? !.9 is not going well at all.  Cannot play half the time.  If you are lucky enough to get online, one phone call to interupt the game and then you are down again.  At least you could respond on here
Jul 16, 2019, 13:2307/16/19
07/15/19
2
Would be nice if they would atleast acknowledge this issue. Game will not load after 1.9 update.
Jul 16, 2019, 13:3807/16/19
04/11/19
4
I think they should compensate us for the downtime, I play daily and have invested a lot of time and money 
Jul 16, 2019, 19:3907/16/19
06/10/19
10

Still no answer - great Customer service!


At least I have been able to get on more today than yesterday.
Jul 16, 2019, 22:4107/16/19
04/30/19
1
Won’t open on start since newest update. 
Jul 17, 2019, 02:2007/17/19
05/26/19
1
Same issue! Only opens when I’m connected to WiFi.
Jul 17, 2019, 03:0807/17/19
05/13/19
1
Same! iPhone 8 with newest iOS.
Jul 17, 2019, 05:4407/17/19
1

Same issue as everyone else on this thread. Two days with no comment. Customers - what customers?


Usual mobile game greed...
Jul 17, 2019, 07:3107/17/19
03/29/19
1
Same for me
Jul 17, 2019, 07:5307/17/19
05/21/19
3
I too, cannot play this game after the latest update. It is a shame, but I just hope that those of us effected by this will be properly compensated for their mistake.
Jul 17, 2019, 08:3707/17/19
06/24/19
3
Any word on a fix yet? As I’m missing the summoning event and I was close to some of the rewards 
Jul 17, 2019, 10:3607/17/19
07/17/19
1
Having the exact same issue. Game is crashing on start. 
Jul 17, 2019, 12:5707/17/19
03/17/19
2

tacosconqueso said:


I have tested this twice since the update and it seems the app only works on WiFi networks now. No data

That’s exactly what happens for me as well, and I do play quite a bit while I’m not on WiFi, so this development is an issue. 

Jul 17, 2019, 13:0507/17/19
04/03/19
1

Just WiFi connection allows game to launch after recent update. 


Game crashes when using cellular. 
Jul 17, 2019, 13:4207/17/19
05/02/19
3
Not only does the game not allow us to open it on ios, it will randomly close itself too. Plarium needs to acknowledge that this is affecting players ability to play during the fusion event and at the very least extend the end time of the fusion event until they can fix the issue.
Jul 17, 2019, 17:3807/17/19
06/24/19
2
WiFi only and that cuts game time way down... and the lack of concern or care by Plarium is disconcerting. Get off yer asses and fix this. 
Jul 17, 2019, 21:2007/17/19
06/28/19
1
Same for me (Ipad and Iphone)