May 3, 2020, 21:2705/03/20
04/22/20
4
Error screen
You may at sometimes login and then there's a sign that says error I was wondering how I could stop this
Error screen
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May 4, 2020, 07:4005/04/20
02/15/19
2725
Hi
Do you have any screenshot from error screen ?
May 4, 2020, 19:3505/04/20
04/22/20
4
Yes here 
May 4, 2020, 19:3605/04/20
04/22/20
4
Its been going on for a while
May 5, 2020, 02:0005/05/20
03/19/19
2
Same here...unable to log in for hours!
May 5, 2020, 02:0005/05/20
03/19/19
2
What do I need to do?
May 5, 2020, 05:5905/05/20
05/24/19
7
I got the same issue right after an update made yesterday on May 4th.
Screenshot is the same.
Loading bar showing "Loading Server Settings" --> "Login"
A smaller bar on top occurred showing "100% Waiting for response"
And then the displayed error message appears on the screen.
Seems to be a problem with the update?
Please clarify and post how to fix it.
Thanks in advance.May 5, 2020, 07:1905/05/20
02/15/19
2725
Hi
Did you tried to reinstall complately the game?May 5, 2020, 08:3305/05/20
04/22/20
4
no
May 5, 2020, 08:5505/05/20
05/24/19
7
no I didn't reinstall.
As of right now I suppose a software issue.
Add. without login I haven't my Planarium / Raid account information.May 5, 2020, 11:3705/05/20
08/10/19
2
Same For me since the update
May 6, 2020, 05:3205/06/20
05/24/19
7
Please find here the screenshots of the occurring error.
The first one shows the loading bars. Normally one one is visible. Since the update there is above the second one and after that bar is at 100% the error message appears.
The second screenshot showing the occurring error message. I think interesting is the message in small letters below the resign button. It seems to be like an error code. But I am not sure. 
In general it would be great to receive any feedback from plarium/raid officials. I mean I open a ticket at the support and also using this forum but up to now no official feedback is available. This is the technical support forum of plarium does any official read this and responding?
It would be nice if they take this issue seriously.May 6, 2020, 06:2205/06/20
10/07/19
7
Im having the same error! What should we do?? This is not cool
Sezzy said:
Hi
Did you tried to reinstall complately the game?
May 6, 2020, 07:2005/06/20
05/06/20
1
Had the same error message since last night and unable to open game. Sent a ticket to Support but no response yet.
May 6, 2020, 13:5905/06/20
10/07/19
7
TO EVERYONE , I went to the App store and there was an update available, I updated the game and the Error Screen was gone.
I still lost my double exp card, Plarium should tell you that an update is available instead of showing that Error Screen, please fix that. Half day unable to play and wasted my double exp...
May 7, 2020, 04:2905/07/20
03/14/19
28
Since this additional update I haven't been able log on
May 7, 2020, 07:5905/07/20
02/15/19
2725
J.C. of LMC said:
Since this additional update I haven't been able log on
Hi
Your issue is still persist right now?May 7, 2020, 10:1805/07/20
01/16/15
2
same here if y try to update the game its get stuck and cant log in
May 7, 2020, 10:5005/07/20
03/14/19
28
Yes
Sezzy said:
J.C. of LMC said:
Since this additional update I haven't been able log onHi
Your issue is still persist right now?
May 8, 2020, 08:1905/08/20
05/08/20
1
I’m experiencing the same issue, game won’t load and asks to relogin or contact support for the last 14 hrs, uninstalled game and reinstalled and issue still persists, followed all guidance from the stupid auto response to my raised ticket and nothing has helped
May 8, 2020, 08:5905/08/20
05/08/20
1
Error message is here as well. Submitted a ticket.
Game was crashing over and over. Sometimes mid battle, and sometimes just moving between tavern or opening events menu.
Attempted a reinstall, and received the error message:
“Unable to load part of the resources”
Support or re-login
