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Amazon Prime issue

Amazon Prime issue

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Dec 30, 2019, 19:5112/30/19
1

My previous account (username - Caesar) is tied to my Amazon account, I was playing on an iPad and the screen cracked. As a result, the screen remained black and I was unable to play. I recently purchased a new iPad and downloaded the game thinking I could resume playing. However, I was unable retrieve my previous account (username - Caesar).  On top of that, I cannot collect the Amazon Prime account rewards any longer.  What steps can be taken to remedy this situation?

Jan 12, 2020, 16:3301/12/20
5
Hello everyone! This info is from another user and it solved my issue with prime! Log out of ALL amazon apps and websites. Including the amazon app on your phone, log back in to the game and it will ask you to login for prime from the tab on the left hand side, login from there and it will log YOU in to the correct prime account. Then collect rewards 
Jan 12, 2020, 16:3501/12/20
5
Did you bind your account through FB or plarium? I uninstalled and reinstalled with all my stuff still there.
Jan 13, 2020, 05:1201/13/20
05/14/19
2
I’ve tried every method for the workaround that I’ve seen in here and still I’m having the same issues. Pls advise.
Jan 13, 2020, 20:0201/13/20
Jan 13, 2020, 22:44(edited)
12/31/19
3

I also tried the workaround and still cannot collect the reward. I'm still getting the "This Amazon account doesn't have an Amazon Prime or Prime Video membership" and I have a prime account (shared through family) like one of the other users.


Can anyone help??

Jan 15, 2020, 02:4401/15/20
12/20/19
2
I had to cancel my Amazon prime for financial reasons and now trying to use my mother in laws and if wont let me anyone have any ideas? 
Jan 16, 2020, 14:3601/16/20
11/02/19
1
I play Raid on a PC and there is no option to login to Amazon Prime. I've been checking since the event started and nothing.
Jan 17, 2020, 11:1801/17/20
02/15/19
2725

Tensai said:


I play Raid on a PC and there is no option to login to Amazon Prime. I've been checking since the event started and nothing.

Hi

The prime menu not available on plarium play.
Feb 24, 2020, 17:3102/24/20
02/05/20
3

I'm having an issue also, says I don't have prime but I do.. um35224698 | 34612761

Mar 10, 2020, 03:3103/10/20
08/16/19
1
Thank you so much this worked for me!