Ban due to a technical glitch

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Ban due to a technical glitch

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1 2 3

hajnak.peter

Feb 13, 2020, 16:3702/13/20

Feb 13, 2020, 16:37(edited)

01/16/20

Me also. Just got automatically generated answer from the support

Moonsoul83

Feb 13, 2020, 16:5102/13/20

02/25/19

I had the exact same "ban" as well. Sent Support ticket, got automated response same as you guys. Mine happened right after I bought the $40 Gold Season pass thing and was in the middle of collecting rewards when I got booted. This 24-hr "ban" will also mean that I miss achieving/collecting my Day 1 Season rewards, for which I would like to be compensated for.

In-game ID: Moonsoul83

Lowbred

Feb 13, 2020, 17:0202/13/20

Feb 13, 2020, 17:03(edited)

02/13/20

I have had the exact same issue. Banned due to "technical issues". What is that garbage?!?!?! I have paid way too much for Plarium to do this type of stuff. I am not a whale but I am very very very far from F2P. This is totally unacceptable. They give Dracomorphs to whales and shaft us?!?!?!?!

Dragoon

Feb 13, 2020, 17:0802/13/20

05/20/19

Banned and waiting too got an email saying they are looking into it but nothing yet....DragoonZero

papatony75

Feb 13, 2020, 17:2502/13/20

11/17/19

How can I get someone to talk to me about my so called ban? I've lost items on the mailbox and from the daily rewards.

Moonsoul83

Feb 13, 2020, 17:3402/13/20

02/25/19

papatony75 said:

How can I get someone to talk to me about my so called ban? I've lost items on the mailbox and from the daily rewards.

Submit a ticket through Support I suppose

kewagner

Feb 13, 2020, 17:4102/13/20

10/30/19

Same problem as all others. lock out of account, have sent an email to support but just got a auto answer back :-(

Moonsoul83

Feb 13, 2020, 21:1402/13/20

02/25/19

I can now get into the game, but my progression from several days back until now has all been rolled back. The Gold Battle Pass I bought has been deactivated, yet I have not been issued a refund. What a cluster...

kewagner

Feb 13, 2020, 21:3202/13/20

10/30/19

Same here when will this be fix

Moonsoul83 said:

I can now get into the game, but my progression from several days back until now has all been rolled back. The Gold Battle Pass I bought has been deactivated, yet I have not been issued a refund. What a cluster...

1 2 3

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This is utterly ridiculous.","createdDate":"1557804480000","folderId":"680","id":"129197","authorId":"8311982","authorRegistered":"1554456988910","authorName":"KRADEL DEEZ 00","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/06.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3140","commentsCount":"49","likesCount":"1","authorCommentsCount":"4","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/680_account-issues/129197_ban-due-to-a-technical-glitch/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"3","lastPage":"3"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/9171427/","commentUrl":"/en/comment/topic_748629/"},"strings":{"userRole":"","userId":"9171427","contentDraftJs":"","contentHtml":"Me also. Just got automatically generated answer from the support","userRegistered":"1579187345330","userCommentsCount":"1","userName":"hajnak.peter","createdDate":"1581611825857","editedDate":"1581611850930","id":"748629","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"748629","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7424014/","commentUrl":"/en/comment/topic_748632/"},"strings":{"userRole":"","userId":"7424014","contentDraftJs":"","contentHtml":"<p>I had the exact same \"ban\" as well. Sent Support ticket, got automated response same as you guys. Mine happened right after I bought the $40 Gold Season pass thing and was in the middle of collecting rewards when I got booted. This 24-hr \"ban\" will also mean that I miss achieving/collecting my Day 1 Season rewards, for which I would like to be compensated for.</p><br><p>In-game ID: Moonsoul83</p><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=7970aad0-76cc-4b9c-af97-5fbaee0ca4ec\"><br>","userRegistered":"1551098502543","userCommentsCount":"3","userName":"Moonsoul83","createdDate":"1581612674333","editedDate":"0","id":"748632","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/530.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748632","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9171721/","commentUrl":"/en/comment/topic_748640/"},"strings":{"userRole":"","userId":"9171721","contentDraftJs":"","contentHtml":"I have had the exact same issue. Banned due to \"technical issues\". What is that garbage?!?!?! I have paid way too much for Plarium to do this type of stuff. I am not a whale but I am very very very far from F2P. This is totally unacceptable. They give Dracomorphs to whales and shaft us?!?!?!?!","userRegistered":"1581611711830","userCommentsCount":"1","userName":"Lowbred","createdDate":"1581613325030","editedDate":"1581613433633","id":"748640","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//graph.facebook.com/v2.12/3116775721667515/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"748640","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8378331/","commentUrl":"/en/comment/topic_748645/"},"strings":{"userRole":"","userId":"8378331","contentDraftJs":"","contentHtml":"Banned and waiting too got an email saying they are looking into it but nothing yet....DragoonZero","userRegistered":"1558360290377","userCommentsCount":"9","userName":"Dragoon","createdDate":"1581613707720","editedDate":"0","id":"748645","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748645","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8948075/","commentUrl":"/en/comment/topic_748658/"},"strings":{"userRole":"","userId":"8948075","contentDraftJs":"","contentHtml":"<p>How can I get someone to talk to me about my so called ban? I've lost items on the mailbox and from the daily rewards. </p><br>","userRegistered":"1574015637167","userCommentsCount":"4","userName":"papatony75","createdDate":"1581614758603","editedDate":"0","id":"748658","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748658","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7424014/","commentUrl":"/en/comment/topic_748662/"},"strings":{"userRole":"","userId":"7424014","contentDraftJs":"","contentHtml":"<div class=\"user-name\">papatony75 said:</div><br><blockquote><p>How can I get someone to talk to me about my so called ban? I've lost items on the mailbox and from the daily rewards. </p><br></blockquote>Submit a ticket through Support I suppose","userRegistered":"1551098502543","userCommentsCount":"3","userName":"Moonsoul83","createdDate":"1581615248010","editedDate":"0","id":"748662","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/530.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748662","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9171847/","commentUrl":"/en/comment/topic_748669/"},"strings":{"userRole":"","userId":"9171847","contentDraftJs":"","contentHtml":"Same problem as all others. lock out of account, have sent an email to support but just got a auto answer back :-( ","userRegistered":"1572450717720","userCommentsCount":"3","userName":"kewagner","createdDate":"1581615683677","editedDate":"0","id":"748669","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748669","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7424014/","commentUrl":"/en/comment/topic_748808/"},"strings":{"userRole":"","userId":"7424014","contentDraftJs":"","contentHtml":"I can now get into the game, but my progression from several days back until now has all been rolled back. The Gold Battle Pass I bought has been deactivated, yet I have not been issued a refund. What a cluster...","userRegistered":"1551098502543","userCommentsCount":"3","userName":"Moonsoul83","createdDate":"1581628476647","editedDate":"0","id":"748808","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/530.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748808","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9171847/","commentUrl":"/en/comment/topic_748823/"},"strings":{"userRole":"","userId":"9171847","contentDraftJs":"","contentHtml":"<p>Same here when will this be fix <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/common/smiles/thumbsdown.png\" class=\"smiles postImage\"></p><p>Moonsoul83 said:</p><br><blockquote>I can now get into the game, but my progression from several days back until now has all been rolled back. The Gold Battle Pass I bought has been deactivated, yet I have not been issued a refund. What a cluster...</blockquote><br>","userRegistered":"1572450717720","userCommentsCount":"3","userName":"kewagner","createdDate":"1581629521887","editedDate":"0","id":"748823","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748823","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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You cannot post comments.","title":"Ban due to a technical glitch","authorRole":"","contentDraftJs":"","contentHtml":"Today playing in arena I received several error messages immediately when finishing a battle. Saying relogin or support. Thinking this was just a bug. I reset my game and played on. This happened about 6 more times even after refreshing my opponents. When it happened for the 6th time I'd had enough. I selected support and immediately sent in a screenshot of the error. Immediately after sending in my ticket, I receive another error message. My account has been banned, reason:invalid battles. I'm livid. After losing more than just a few arena tokens and not having my wins/losses recorded due to a technical bug I was already upset. Now you have the audacity to hit me with a SEVEN day ban for something that is a major error on your part. Now i will lose my ability to complete my daily quests, weekly, miss the next event and who know what else. It's my hope you figure this out swiftly as I have submitted two tickets after the alleged ban on your support website. This is very discouraging and makes me lose faith in raid development and support service. This is utterly ridiculous.","createdDate":"1557804480000","folderId":"680","id":"129197","authorId":"8311982","authorRegistered":"1554456988910","authorName":"KRADEL DEEZ 00","authorBanId":""},"images":{"authorAvatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/06.jpg"}},"template_options":{"isLiked":"false","subscribeId":"","isSubscribed":"false","viewsCount":"3140","commentsCount":"49","likesCount":"1","authorCommentsCount":"4","isHidden":"false","isClosed":"false","pinnedStatus":"false"},"repeaters":{"achievements":[]},"components":{}}},{"name":"wComments","type":"wComments","model":{"links":{"baseUrl":"/en/raid-shadow-legends/680_account-issues/129197_ban-due-to-a-technical-glitch/"},"strings":{"userIdText":"Forum ID:","userRegisteredText":"Joined:","userCommentsCountText":"Comments:","buttonReply":"Reply","buttonQuote":"Quote","buttonExpandOriginal":"Show quote thread","buttonCollapseOriginal":"Hide quote thread","title":"Comments","edited":"(edited)"},"images":{},"template_options":{"compositeId":"50-1","currentPage":"3","lastPage":"3"},"repeaters":{"commentList":[{"links":{"authorUrl":"/en/profile/9171427/","commentUrl":"/en/comment/topic_748629/"},"strings":{"userRole":"","userId":"9171427","contentDraftJs":"","contentHtml":"Me also. Just got automatically generated answer from the support","userRegistered":"1579187345330","userCommentsCount":"1","userName":"hajnak.peter","createdDate":"1581611825857","editedDate":"1581611850930","id":"748629","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"748629","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7424014/","commentUrl":"/en/comment/topic_748632/"},"strings":{"userRole":"","userId":"7424014","contentDraftJs":"","contentHtml":"<p>I had the exact same \"ban\" as well. Sent Support ticket, got automated response same as you guys. Mine happened right after I bought the $40 Gold Season pass thing and was in the middle of collecting rewards when I got booted. This 24-hr \"ban\" will also mean that I miss achieving/collecting my Day 1 Season rewards, for which I would like to be compensated for.</p><br><p>In-game ID: Moonsoul83</p><br><img src=\"//cnt-forum.plarium.com/file.bmp?g=7970aad0-76cc-4b9c-af97-5fbaee0ca4ec\"><br>","userRegistered":"1551098502543","userCommentsCount":"3","userName":"Moonsoul83","createdDate":"1581612674333","editedDate":"0","id":"748632","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/530.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748632","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9171721/","commentUrl":"/en/comment/topic_748640/"},"strings":{"userRole":"","userId":"9171721","contentDraftJs":"","contentHtml":"I have had the exact same issue. Banned due to \"technical issues\". What is that garbage?!?!?! I have paid way too much for Plarium to do this type of stuff. I am not a whale but I am very very very far from F2P. This is totally unacceptable. They give Dracomorphs to whales and shaft us?!?!?!?!","userRegistered":"1581611711830","userCommentsCount":"1","userName":"Lowbred","createdDate":"1581613325030","editedDate":"1581613433633","id":"748640","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"//graph.facebook.com/v2.12/3116775721667515/picture?width=250&height=250"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"748640","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8378331/","commentUrl":"/en/comment/topic_748645/"},"strings":{"userRole":"","userId":"8378331","contentDraftJs":"","contentHtml":"Banned and waiting too got an email saying they are looking into it but nothing yet....DragoonZero","userRegistered":"1558360290377","userCommentsCount":"9","userName":"Dragoon","createdDate":"1581613707720","editedDate":"0","id":"748645","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/14.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748645","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8948075/","commentUrl":"/en/comment/topic_748658/"},"strings":{"userRole":"","userId":"8948075","contentDraftJs":"","contentHtml":"<p>How can I get someone to talk to me about my so called ban? I've lost items on the mailbox and from the daily rewards. </p><br>","userRegistered":"1574015637167","userCommentsCount":"4","userName":"papatony75","createdDate":"1581614758603","editedDate":"0","id":"748658","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1750.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748658","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7424014/","commentUrl":"/en/comment/topic_748662/"},"strings":{"userRole":"","userId":"7424014","contentDraftJs":"","contentHtml":"<div class=\"user-name\">papatony75 said:</div><br><blockquote><p>How can I get someone to talk to me about my so called ban? I've lost items on the mailbox and from the daily rewards. </p><br></blockquote>Submit a ticket through Support I suppose","userRegistered":"1551098502543","userCommentsCount":"3","userName":"Moonsoul83","createdDate":"1581615248010","editedDate":"0","id":"748662","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/530.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748662","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9171847/","commentUrl":"/en/comment/topic_748669/"},"strings":{"userRole":"","userId":"9171847","contentDraftJs":"","contentHtml":"Same problem as all others. lock out of account, have sent an email to support but just got a auto answer back :-( ","userRegistered":"1572450717720","userCommentsCount":"3","userName":"kewagner","createdDate":"1581615683677","editedDate":"0","id":"748669","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748669","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/7424014/","commentUrl":"/en/comment/topic_748808/"},"strings":{"userRole":"","userId":"7424014","contentDraftJs":"","contentHtml":"I can now get into the game, but my progression from several days back until now has all been rolled back. The Gold Battle Pass I bought has been deactivated, yet I have not been issued a refund. What a cluster...","userRegistered":"1551098502543","userCommentsCount":"3","userName":"Moonsoul83","createdDate":"1581628476647","editedDate":"0","id":"748808","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/530.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748808","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/9171847/","commentUrl":"/en/comment/topic_748823/"},"strings":{"userRole":"","userId":"9171847","contentDraftJs":"","contentHtml":"<p>Same here when will this be fix <img src=\"https://cdn-gpd.x-plarium.com/browser/content/forum/common/smiles/thumbsdown.png\" class=\"smiles postImage\"></p><p>Moonsoul83 said:</p><br><blockquote>I can now get into the game, but my progression from several days back until now has all been rolled back. The Gold Battle Pass I bought has been deactivated, yet I have not been issued a refund. What a cluster...</blockquote><br>","userRegistered":"1572450717720","userCommentsCount":"3","userName":"kewagner","createdDate":"1581629521887","editedDate":"0","id":"748823","entityId":"129197","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"748823","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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