Connection error cant log in

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Connection error cant log in

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1 2 3

cobra4484

Jul 5, 2019, 07:2707/05/19

03/19/19

Gameone said:

I can’t log in. It has now been almost three days. I was able to log in this morning for a short time and then it stopped again. I am 1 day quest to finish my monthly and am worried I will lose my shard rewards.
This issue is also affecting my wife’s account. How can this still be happening? There are tons of people on discord saying about the new update and I can’t even log in to see it for myself.
Plarium please take a look at my purchase history, and my dedication to a game that has more than its fair share of issues, and get me back in the game please. I don’t wish to look for another game to enjoy, but after three days I am not far from searching for an alternative

Cheers

Deleted

Jul 6, 2019, 10:1207/06/19

Jul 6, 2019, 10:12(edited)

Same here. Can connect using phone but not using tablet. So frustrating :-( and looks likes nobody cares.

nicknoodle

Jul 13, 2019, 22:0507/13/19

03/21/19

I am the same, spent money on this game and now can't access... Really upset and no response from the developers.

gokeltanes

Jul 23, 2019, 04:1407/23/19

04/13/19

Cannot login since yesterday via mobile Internet. every other APP works just fine. I can only play at home via WLAN. I am from austria my ISP is magenta (formally known AS t-mobile) already wrote a support ticket and rot standard copy&paste answer. After that long foli grind i am really upset right now :(

angry

Sep 10, 2019, 13:3509/10/19

09/04/19

Having issues logging in on pixel 3, uninstalled and reinstalled, says network error but I'm in full LTE.

H0UND

Sep 10, 2019, 13:4209/10/19

05/13/19

Same with my XR....waiting for some time now

checktj11

Sep 10, 2019, 14:2709/10/19

08/20/19

Anyone get a response on this yet? I am having the same issue. Going to be going to work soon so will miss completing my daily's and clan boss battles.

Mountain1215

Sep 10, 2019, 16:4109/10/19

07/18/19

It's not just mobile phones. I am having the same problem and I use an android emulator on my pc. Been getting the connection error window for at least 2 hours now. It's 12:40 pm est.

jfroy

Sep 10, 2019, 17:0009/10/19

08/13/19

Same issue, tested, iPad, IPhone and Bluestack emulator

bsteel41

Sep 10, 2019, 17:0009/10/19

09/08/19

i agree what the fuck is going on I can't login on anything either this is clearly their fault and need to fix it immediately.

Midna

Sep 10, 2019, 17:0509/10/19

09/06/19

same here

saadac

Sep 10, 2019, 17:0909/10/19

09/10/19

Same here, ipad, iphone, all versions of everything up to date. LTE/Wifi, doesn't matter can't login.

gamergirlienatasha

Sep 10, 2019, 17:2509/10/19

09/10/19

Wonder if their down time has anything to do with the massive DDOS attack going on with WoW and WoW classic. Can't get on to any of my games! Lol.

srbgamern01

Sep 10, 2019, 17:3109/10/19

09/10/19

Re-login loop has been a problem for me for few hours now. I've updated the app, cleared cache, checked my connection and still I can't open raid. This was already an issue when game first came out. Fix it fast.

shinigamiscy

Sep 10, 2019, 17:3409/10/19

09/10/19

This is a screen shot of the error I am receiving while playing on a android emulator. I have received the same message on my phone and on several other emulators. All internet connections are good. I have tried changing ip addresses as some have suggested. I have hard reset my computer. I have cleaned back logs. I have attempted most know problem solving techniques that were provided in the past, yet still I am having this issue. I have not linked my game with a plarium account but do have it linked with my facebook. Time of screen shot 130 EST

zachary.j.parkinson

Sep 10, 2019, 19:5409/10/19

09/10/19

Mine has said the exact same thing all day long. I've tried everything. I really hope they can keep all of my stuff...worked waaaayyyy too hard on acquiring it in the first place!

Joprot

Sep 10, 2019, 20:5409/10/19

04/26/19

I too have the same error and it’s been happening all day. I’ve heard it’s related to Verizon customers but no official response.

Excidias

Sep 11, 2019, 14:0609/11/19

06/14/19

Going on day 2 of not being able to connect via mobile data. Work on a secure base without wifi and not able to play.

zachary.j.parkinson

Sep 11, 2019, 14:1209/11/19

09/10/19

Just received and email from them stating the issue has been fixed, but I feel as though they really aren't understanding the issue at all. I keep getting these default emails telling me to try other avenues. PLARIUM....it's a data issue. We all know that we can get in when we're on WiFi...that's stupid. Make it to where we can play over mobile data. Something with your update has caused that to be an issue.

ZPizzle88 said:

Mine has said the exact same thing all day long. I've tried everything. I really hope they can keep all of my stuff...worked waaaayyyy too hard on acquiring it in the first place!

redcorvus

Sep 17, 2019, 00:3809/17/19

08/20/19

The exact same problem for me also.

Same problem and same error, can't log in so can't play the game. Really bad tech support that's for sure...

1 2 3

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It has now been almost three days. I was able to log in this morning for a short time and then it stopped again. I am 1 day quest to finish my monthly and am worried I will lose my shard rewards. </p><p>This issue is also affecting my wife’s account. How can this still be happening? There are tons of people on discord saying about the new update and I can’t even log in to see it for myself. </p><p>Plarium please take a look at my purchase history, and my dedication to a game that has more than its fair share of issues, and get me back in the game please. I don’t wish to look for another game to enjoy, but after three days I am not far from searching for an alternative</p><br>Cheers</blockquote><br>","userRegistered":"1553012570620","userCommentsCount":"3","userName":"cobra4484","createdDate":"1562311648253","editedDate":"0","id":"632148","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"632148","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8057854/","commentUrl":"/en/comment/topic_633085/"},"strings":{"userRole":"","userId":"8057854","contentDraftJs":"","contentHtml":"Same here. Can connect using phone but not using tablet. So frustrating :-( and looks likes nobody cares.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1562407938370","editedDate":"1562407979317","id":"633085","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"633085","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8100151/","commentUrl":"/en/comment/topic_638088/"},"strings":{"userRole":"","userId":"8100151","contentDraftJs":"","contentHtml":"I am the same, spent money on  this game and now can't access... Really upset and no response from the developers. ","userRegistered":"1553206473173","userCommentsCount":"3","userName":"nicknoodle","createdDate":"1563055526730","editedDate":"0","id":"638088","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"638088","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8534661/","commentUrl":"/en/comment/topic_643811/"},"strings":{"userRole":"","userId":"8534661","contentDraftJs":"","contentHtml":"Cannot login since yesterday via mobile Internet. every other APP works just fine. I can only play at home via WLAN. I am from austria my ISP is magenta (formally known AS t-mobile) already wrote a support ticket and rot standard copy&paste answer. After that long foli grind i am really upset right now :(<br>","userRegistered":"1555154149247","userCommentsCount":"1","userName":"gokeltanes","createdDate":"1563855262550","editedDate":"0","id":"643811","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"643811","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8706775/","commentUrl":"/en/comment/topic_672862/"},"strings":{"userRole":"","userId":"8706775","contentDraftJs":"","contentHtml":"Having issues logging in on pixel 3, uninstalled and reinstalled, says network error but I'm in full LTE. ","userRegistered":"1567628967140","userCommentsCount":"1","userName":"angry","createdDate":"1568122523637","editedDate":"0","id":"672862","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672862","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8347334/","commentUrl":"/en/comment/topic_672865/"},"strings":{"userRole":"","userId":"8347334","contentDraftJs":"","contentHtml":"Same with my XR....waiting for some time now","userRegistered":"1557747261283","userCommentsCount":"3","userName":"H0UND","createdDate":"1568122934957","editedDate":"0","id":"672865","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672865","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8706891/","commentUrl":"/en/comment/topic_672879/"},"strings":{"userRole":"","userId":"8706891","contentDraftJs":"","contentHtml":"Anyone get a response on this yet?  I am having the same issue.  Going to be going to work soon so will miss completing my daily's and clan boss battles.  ","userRegistered":"1566274937697","userCommentsCount":"1","userName":"checktj11","createdDate":"1568125622397","editedDate":"0","id":"672879","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672879","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8499398/","commentUrl":"/en/comment/topic_672927/"},"strings":{"userRole":"","userId":"8499398","contentDraftJs":"","contentHtml":"It's not just mobile phones. I am having the same problem and I use an android emulator on my pc. Been getting the connection error window for at least 2 hours now. It's 12:40 pm est.","userRegistered":"1563468385913","userCommentsCount":"5","userName":"Mountain1215","createdDate":"1568133715300","editedDate":"0","id":"672927","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672927","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707199/","commentUrl":"/en/comment/topic_672935/"},"strings":{"userRole":"","userId":"8707199","contentDraftJs":"","contentHtml":"Same issue, tested, iPad, IPhone and Bluestack emulator<br>","userRegistered":"1565715249630","userCommentsCount":"1","userName":"jfroy","createdDate":"1568134821573","editedDate":"0","id":"672935","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672935","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8704533/","commentUrl":"/en/comment/topic_672936/"},"strings":{"userRole":"","userId":"8704533","contentDraftJs":"","contentHtml":"i agree what the fuck is going on I can't login on anything either this is clearly their fault and need to fix it immediately.","userRegistered":"1567965183177","userCommentsCount":"3","userName":"bsteel41","createdDate":"1568134822057","editedDate":"0","id":"672936","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672936","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8701244/","commentUrl":"/en/comment/topic_672946/"},"strings":{"userRole":"","userId":"8701244","contentDraftJs":"","contentHtml":"same here","userRegistered":"1567782820457","userCommentsCount":"2","userName":"Midna","createdDate":"1568135135920","editedDate":"0","id":"672946","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672946","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707223/","commentUrl":"/en/comment/topic_672951/"},"strings":{"userRole":"","userId":"8707223","contentDraftJs":"","contentHtml":"Same here, ipad, iphone, all versions of everything up to date.  LTE/Wifi, doesn't matter can't login.","userRegistered":"1568122548737","userCommentsCount":"2","userName":"saadac","createdDate":"1568135393923","editedDate":"0","id":"672951","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672951","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707244/","commentUrl":"/en/comment/topic_672967/"},"strings":{"userRole":"","userId":"8707244","contentDraftJs":"","contentHtml":"Wonder if their down time has anything to do with the massive DDOS attack going on with WoW and WoW classic. Can't get on to any of my games! Lol.","userRegistered":"1568136189863","userCommentsCount":"1","userName":"gamergirlienatasha","createdDate":"1568136350377","editedDate":"0","id":"672967","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672967","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707257/","commentUrl":"/en/comment/topic_672977/"},"strings":{"userRole":"","userId":"8707257","contentDraftJs":"","contentHtml":"<p>Re-login loop has been a problem for me for few hours now. I've updated the app, cleared cache, checked my connection and still I can't open raid. This was already an issue when game first came out. Fix it fast. </p><p><br></p>","userRegistered":"1568136500787","userCommentsCount":"1","userName":"srbgamern01","createdDate":"1568136675567","editedDate":"0","id":"672977","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672977","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707209/","commentUrl":"/en/comment/topic_672979/"},"strings":{"userRole":"","userId":"8707209","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=6c20e74c-8880-48c8-affc-ca3fa10aa77c\">This is a screen shot of the error I am receiving while playing on a android emulator. I have received the same message on my phone and on several other emulators. All internet connections are good. I have tried changing ip addresses as some have suggested. I have hard reset my computer. I have cleaned back logs. I have  attempted most know problem solving techniques that were provided in the past, yet still I am having this issue.  I have not linked my game with a plarium account but do have it linked with my facebook.  Time of screen shot 130 EST<br>","userRegistered":"1568135026740","userCommentsCount":"1","userName":"shinigamiscy","createdDate":"1568136899753","editedDate":"0","id":"672979","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672979","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707049/","commentUrl":"/en/comment/topic_673046/"},"strings":{"userRole":"","userId":"8707049","contentDraftJs":"","contentHtml":"Mine has said the exact same thing all day long. I've tried everything. I really hope they can keep all of my stuff...worked waaaayyyy too hard on acquiring it in the first place!<img src=\"//cnt-forum.plarium.com/file.bmp?g=26762ef7-ccd4-4d98-8bf3-d9a5c8a2cc3d\">","userRegistered":"1568129363863","userCommentsCount":"3","userName":"zachary.j.parkinson","createdDate":"1568145294727","editedDate":"0","id":"673046","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"673046","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8257701/","commentUrl":"/en/comment/topic_673072/"},"strings":{"userRole":"","userId":"8257701","contentDraftJs":"","contentHtml":"I too have the same error and it’s been happening all day. I’ve heard it’s related to Verizon customers but no official response.","userRegistered":"1556279331890","userCommentsCount":"3","userName":"Joprot","createdDate":"1568148870097","editedDate":"0","id":"673072","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"673072","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8710282/","commentUrl":"/en/comment/topic_673536/"},"strings":{"userRole":"","userId":"8710282","contentDraftJs":"","contentHtml":"Going on day 2 of not being able to connect via mobile data. Work on a secure base without wifi and not able to play. ","userRegistered":"1560550485307","userCommentsCount":"1","userName":"Excidias","createdDate":"1568210805703","editedDate":"0","id":"673536","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"673536","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707049/","commentUrl":"/en/comment/topic_673540/"},"strings":{"userRole":"","userId":"8707049","contentDraftJs":"","contentHtml":"Just received and email from them stating the issue has been fixed, but I feel as though they really aren't understanding the issue at all. I keep getting these default emails telling me to try other avenues. PLARIUM....it's a data issue. We all know that we can get in when we're on WiFi...that's stupid. Make it to where we can play over mobile data. Something with your update has caused that to be an issue. <img src=\"//cnt-forum.plarium.com/file.bmp?g=ce78c034-e4fe-462a-9f77-292f727bd28b\"><br><br><br><br><br><br><p>ZPizzle88 said:</p><br><br><br><blockquote>Mine has said the exact same thing all day long. I've tried everything. I really hope they can keep all of my stuff...worked waaaayyyy too hard on acquiring it in the first place!<img src=\"//cnt-forum.plarium.com/file.bmp?g=26762ef7-ccd4-4d98-8bf3-d9a5c8a2cc3d\"></blockquote><br>","userRegistered":"1568129363863","userCommentsCount":"3","userName":"zachary.j.parkinson","createdDate":"1568211146227","editedDate":"0","id":"673540","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"673540","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8726822/","commentUrl":"/en/comment/topic_675886/"},"strings":{"userRole":"","userId":"8726822","contentDraftJs":"","contentHtml":"<p>The exact same problem for me also.</p><br>Same problem and same error, can't log in so can't play the game. Really bad tech support that's for sure...","userRegistered":"1566338792070","userCommentsCount":"1","userName":"redcorvus","createdDate":"1568680726287","editedDate":"0","id":"675886","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/220.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"675886","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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It has now been almost three days. I was able to log in this morning for a short time and then it stopped again. I am 1 day quest to finish my monthly and am worried I will lose my shard rewards. </p><p>This issue is also affecting my wife’s account. How can this still be happening? There are tons of people on discord saying about the new update and I can’t even log in to see it for myself. </p><p>Plarium please take a look at my purchase history, and my dedication to a game that has more than its fair share of issues, and get me back in the game please. I don’t wish to look for another game to enjoy, but after three days I am not far from searching for an alternative</p><br>Cheers</blockquote><br>","userRegistered":"1553012570620","userCommentsCount":"3","userName":"cobra4484","createdDate":"1562311648253","editedDate":"0","id":"632148","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1480.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"632148","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8057854/","commentUrl":"/en/comment/topic_633085/"},"strings":{"userRole":"","userId":"8057854","contentDraftJs":"","contentHtml":"Same here. Can connect using phone but not using tablet. So frustrating :-( and looks likes nobody cares.","userRegistered":"","userCommentsCount":"1","userName":"Deleted","createdDate":"1562407938370","editedDate":"1562407979317","id":"633085","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/common/avatars/default_avatar.jpg"}},"template_options":{"isLiked":"false","wasEdited":"true","canEdit":"false","compositeId":"633085","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8100151/","commentUrl":"/en/comment/topic_638088/"},"strings":{"userRole":"","userId":"8100151","contentDraftJs":"","contentHtml":"I am the same, spent money on  this game and now can't access... Really upset and no response from the developers. ","userRegistered":"1553206473173","userCommentsCount":"3","userName":"nicknoodle","createdDate":"1563055526730","editedDate":"0","id":"638088","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/16.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"638088","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8534661/","commentUrl":"/en/comment/topic_643811/"},"strings":{"userRole":"","userId":"8534661","contentDraftJs":"","contentHtml":"Cannot login since yesterday via mobile Internet. every other APP works just fine. I can only play at home via WLAN. I am from austria my ISP is magenta (formally known AS t-mobile) already wrote a support ticket and rot standard copy&paste answer. After that long foli grind i am really upset right now :(<br>","userRegistered":"1555154149247","userCommentsCount":"1","userName":"gokeltanes","createdDate":"1563855262550","editedDate":"0","id":"643811","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/13.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"643811","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8706775/","commentUrl":"/en/comment/topic_672862/"},"strings":{"userRole":"","userId":"8706775","contentDraftJs":"","contentHtml":"Having issues logging in on pixel 3, uninstalled and reinstalled, says network error but I'm in full LTE. ","userRegistered":"1567628967140","userCommentsCount":"1","userName":"angry","createdDate":"1568122523637","editedDate":"0","id":"672862","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/25.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672862","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8347334/","commentUrl":"/en/comment/topic_672865/"},"strings":{"userRole":"","userId":"8347334","contentDraftJs":"","contentHtml":"Same with my XR....waiting for some time now","userRegistered":"1557747261283","userCommentsCount":"3","userName":"H0UND","createdDate":"1568122934957","editedDate":"0","id":"672865","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672865","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8706891/","commentUrl":"/en/comment/topic_672879/"},"strings":{"userRole":"","userId":"8706891","contentDraftJs":"","contentHtml":"Anyone get a response on this yet?  I am having the same issue.  Going to be going to work soon so will miss completing my daily's and clan boss battles.  ","userRegistered":"1566274937697","userCommentsCount":"1","userName":"checktj11","createdDate":"1568125622397","editedDate":"0","id":"672879","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/nords/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672879","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8499398/","commentUrl":"/en/comment/topic_672927/"},"strings":{"userRole":"","userId":"8499398","contentDraftJs":"","contentHtml":"It's not just mobile phones. I am having the same problem and I use an android emulator on my pc. Been getting the connection error window for at least 2 hours now. It's 12:40 pm est.","userRegistered":"1563468385913","userCommentsCount":"5","userName":"Mountain1215","createdDate":"1568133715300","editedDate":"0","id":"672927","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672927","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707199/","commentUrl":"/en/comment/topic_672935/"},"strings":{"userRole":"","userId":"8707199","contentDraftJs":"","contentHtml":"Same issue, tested, iPad, IPhone and Bluestack emulator<br>","userRegistered":"1565715249630","userCommentsCount":"1","userName":"jfroy","createdDate":"1568134821573","editedDate":"0","id":"672935","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/710.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672935","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8704533/","commentUrl":"/en/comment/topic_672936/"},"strings":{"userRole":"","userId":"8704533","contentDraftJs":"","contentHtml":"i agree what the fuck is going on I can't login on anything either this is clearly their fault and need to fix it immediately.","userRegistered":"1567965183177","userCommentsCount":"3","userName":"bsteel41","createdDate":"1568134822057","editedDate":"0","id":"672936","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/10.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672936","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8701244/","commentUrl":"/en/comment/topic_672946/"},"strings":{"userRole":"","userId":"8701244","contentDraftJs":"","contentHtml":"same here","userRegistered":"1567782820457","userCommentsCount":"2","userName":"Midna","createdDate":"1568135135920","editedDate":"0","id":"672946","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/throne-web/avatars/1.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672946","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707223/","commentUrl":"/en/comment/topic_672951/"},"strings":{"userRole":"","userId":"8707223","contentDraftJs":"","contentHtml":"Same here, ipad, iphone, all versions of everything up to date.  LTE/Wifi, doesn't matter can't login.","userRegistered":"1568122548737","userCommentsCount":"2","userName":"saadac","createdDate":"1568135393923","editedDate":"0","id":"672951","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/vikings/avatars/6.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672951","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707244/","commentUrl":"/en/comment/topic_672967/"},"strings":{"userRole":"","userId":"8707244","contentDraftJs":"","contentHtml":"Wonder if their down time has anything to do with the massive DDOS attack going on with WoW and WoW classic. Can't get on to any of my games! Lol.","userRegistered":"1568136189863","userCommentsCount":"1","userName":"gamergirlienatasha","createdDate":"1568136350377","editedDate":"0","id":"672967","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/stormfall/avatars/20.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672967","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707257/","commentUrl":"/en/comment/topic_672977/"},"strings":{"userRole":"","userId":"8707257","contentDraftJs":"","contentHtml":"<p>Re-login loop has been a problem for me for few hours now. I've updated the app, cleared cache, checked my connection and still I can't open raid. This was already an issue when game first came out. Fix it fast. </p><p><br></p>","userRegistered":"1568136500787","userCommentsCount":"1","userName":"srbgamern01","createdDate":"1568136675567","editedDate":"0","id":"672977","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/totaldomination/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672977","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707209/","commentUrl":"/en/comment/topic_672979/"},"strings":{"userRole":"","userId":"8707209","contentDraftJs":"","contentHtml":"<img src=\"//cnt-forum.plarium.com/file.bmp?g=6c20e74c-8880-48c8-affc-ca3fa10aa77c\">This is a screen shot of the error I am receiving while playing on a android emulator. I have received the same message on my phone and on several other emulators. All internet connections are good. I have tried changing ip addresses as some have suggested. I have hard reset my computer. I have cleaned back logs. I have  attempted most know problem solving techniques that were provided in the past, yet still I am having this issue.  I have not linked my game with a plarium account but do have it linked with my facebook.  Time of screen shot 130 EST<br>","userRegistered":"1568135026740","userCommentsCount":"1","userName":"shinigamiscy","createdDate":"1568136899753","editedDate":"0","id":"672979","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/raid-desktop/avatars/12.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"672979","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707049/","commentUrl":"/en/comment/topic_673046/"},"strings":{"userRole":"","userId":"8707049","contentDraftJs":"","contentHtml":"Mine has said the exact same thing all day long. I've tried everything. I really hope they can keep all of my stuff...worked waaaayyyy too hard on acquiring it in the first place!<img src=\"//cnt-forum.plarium.com/file.bmp?g=26762ef7-ccd4-4d98-8bf3-d9a5c8a2cc3d\">","userRegistered":"1568129363863","userCommentsCount":"3","userName":"zachary.j.parkinson","createdDate":"1568145294727","editedDate":"0","id":"673046","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"673046","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8257701/","commentUrl":"/en/comment/topic_673072/"},"strings":{"userRole":"","userId":"8257701","contentDraftJs":"","contentHtml":"I too have the same error and it’s been happening all day. I’ve heard it’s related to Verizon customers but no official response.","userRegistered":"1556279331890","userCommentsCount":"3","userName":"Joprot","createdDate":"1568148870097","editedDate":"0","id":"673072","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/1510.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"673072","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8710282/","commentUrl":"/en/comment/topic_673536/"},"strings":{"userRole":"","userId":"8710282","contentDraftJs":"","contentHtml":"Going on day 2 of not being able to connect via mobile data. Work on a secure base without wifi and not able to play. ","userRegistered":"1560550485307","userCommentsCount":"1","userName":"Excidias","createdDate":"1568210805703","editedDate":"0","id":"673536","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/sparta/avatars/26.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"673536","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8707049/","commentUrl":"/en/comment/topic_673540/"},"strings":{"userRole":"","userId":"8707049","contentDraftJs":"","contentHtml":"Just received and email from them stating the issue has been fixed, but I feel as though they really aren't understanding the issue at all. I keep getting these default emails telling me to try other avenues. PLARIUM....it's a data issue. We all know that we can get in when we're on WiFi...that's stupid. Make it to where we can play over mobile data. Something with your update has caused that to be an issue. <img src=\"//cnt-forum.plarium.com/file.bmp?g=ce78c034-e4fe-462a-9f77-292f727bd28b\"><br><br><br><br><br><br><p>ZPizzle88 said:</p><br><br><br><blockquote>Mine has said the exact same thing all day long. I've tried everything. I really hope they can keep all of my stuff...worked waaaayyyy too hard on acquiring it in the first place!<img src=\"//cnt-forum.plarium.com/file.bmp?g=26762ef7-ccd4-4d98-8bf3-d9a5c8a2cc3d\"></blockquote><br>","userRegistered":"1568129363863","userCommentsCount":"3","userName":"zachary.j.parkinson","createdDate":"1568211146227","editedDate":"0","id":"673540","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/portal/soldiers-inc/avatars/11.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"673540","isDeleted":"false"},"repeaters":{}},{"links":{"authorUrl":"/en/profile/8726822/","commentUrl":"/en/comment/topic_675886/"},"strings":{"userRole":"","userId":"8726822","contentDraftJs":"","contentHtml":"<p>The exact same problem for me also.</p><br>Same problem and same error, can't log in so can't play the game. Really bad tech support that's for sure...","userRegistered":"1566338792070","userCommentsCount":"1","userName":"redcorvus","createdDate":"1568680726287","editedDate":"0","id":"675886","entityId":"127273","likesCount":"0","quotedId":"","userBanId":""},"images":{"avatar":{"href":"https://cdn-gpd.x-plarium.com/browser/content/forum/raid-shadow-legends/avatars/220.jpg"}},"template_options":{"isLiked":"false","wasEdited":"false","canEdit":"false","compositeId":"675886","isDeleted":"false"},"repeaters":{}}]},"components":{}}},{"name":"wEditor","type":"wEditor","model":{"links":{},"strings":{"title":"Add title","shortText":"Add summary","buttonSave":"Post","buttonCancel":"Cancel","buttonComment":"Comment","timerTitle":"Set Post Date and Time","timerPlaceholder":"Schedule Post","buttonPreview":"Preview","timeUTC":"This post will go live using UTC [+0.00]","maxLength":"50000","errorTitleMinLength":"Min: 2 characters","errorTitleSearchMinLength":"Min: 3 characters","errorTitleMaxLength":"Max: 100 characters","errorShortTextMinLength":"Min: 2 characters","errorShortTextMaxLength":"Max: 350 characters","errorAltUploadMinImageLength":"Min: 2 characters","errorAltUploadMaxImageLength":"Max: 150 characters","errorSignatureMaxLength":"Max: 360 characters","errorCountryMaxLength":"Max: 256 characters","errorClanMaxLength":"Max: 20 characters","errorPreviewRequired":"Image required","errorMaxLength":"Max length: 50 000 characters. 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