This just happened to me , my account was near level 40 and I spent almost 200 dollars on this account and then saw that I could link it to Facebook and when I did started the game all over back to the tutorial, I have created multiple tickets and still no response from the games support team all I got was the generic copy and past email, I’m kinda bummed out because I really liked this game
This happened also to me, wanted to complete the achievement and now game starts with the tutorial.
How is this possible, seems to be a huge issue,
i have spend some money and now want my progress back, i did not use a plarium/facebook acccount,
so i cannot restore it that way, im on Android, sent out a ticket yesterday but only got a automatically
created answer with the known (not working) answers...
This is fucking stupid. Same thing happened to me.
Have a year and several hundred bucks invested in the game. Played every day.
The game crashed on my mobile. Didn´t want to reinstall it in case the account would disappear.
Downloaded plarium play and logged in with my Facebook.
When i started the game the tutorial started.
Not a single warning anywhere. Not ONE.
Sent a message to Plarium. Got an auto generated supply that didn´t answer my question att all.
I guess the account is gone.. Really fucking bad Plarium..