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Nov 26, 2019, 22:0711/26/19
1
I have the same question. I want to delete my account and start from scratch. Is there a way to do this?
Nov 27, 2019, 23:1811/27/19
11/27/19
1

hi, I don’t know who to contact but I clicked on my Raid app to see that it had started from the beginning :( I had manny shards was in the middle of a tournament anyway to get my account back asap. name was el vfairie

Dec 6, 2019, 04:1612/06/19
09/29/19
1
Hi, I had an account named Oldstone09 and I haven't played in that account for a couple of months and kind of missed out on some of the story. Also, i would like to change my starting champion. So, could I delete my account or reset it? 
Dec 6, 2019, 09:2412/06/19
02/15/19
2725

Oldstone09 said:


Hi, I had an account named Oldstone09 and I haven't played in that account for a couple of months and kind of missed out on some of the story. Also, i would like to change my starting champion. So, could I delete my account or reset it? 

Hi

You can register a new plarium id than restart a game.
Dec 10, 2019, 19:0612/10/19
12/10/19
1

Hello.

I reinstalled the game and lost my whole account. My name was LukaszS. I spent so much money in last few weeks. Would be shame to loose it all.

Can I get my account back please ?

Dec 26, 2019, 10:0312/26/19
1
I did the same thing it's a easy fix just log into the game with plarium not fb
Jan 1, 2020, 00:0801/01/20
12/31/19
1
Hey I accidentally put the wrong email on my raid account and would like to change it is there a way to do so
Jan 31, 2020, 22:2101/31/20
12/21/19
1
I went to log into my account today and it had restarted me and reset my account. I was at level 45ish  about 1900gems  I tried to run do the app and bring myself back to my game and it just brought me back to level one I can’t talk in chat either to ask questions on how to do anything... Why the hell would this happen this is a joke It has my Amazon account to attached to this low level account to why the hell would that happen I want my account back
Feb 1, 2020, 12:1902/01/20
02/15/19
2725

coffeeslurper30 said:


I went to log into my account today and it had restarted me and reset my account. I was at level 45ish  about 1900gems  I tried to run do the app and bring myself back to my game and it just brought me back to level one I can’t talk in chat either to ask questions on how to do anything... Why the hell would this happen this is a joke It has my Amazon account to attached to this low level account to why the hell would that happen I want my account back

Hi

Pls submit a ticket to our support in account section.
Feb 1, 2020, 18:4202/01/20
1
I just had the same problem, i tried linkinf facebook closed out the app then it restarted. 
Feb 14, 2020, 01:2802/14/20
02/14/20
1

I accidentally deleted the game and I don't know if it's going to recover my account. My name is xsaran

 Thank you

Feb 19, 2020, 19:4802/19/20
04/13/17
1
My name Raid is Sweedboer and when i logged into my account trying with facebook my acc was restarted from scratch? How do i get my acc back?
Feb 23, 2020, 19:4602/23/20
02/23/20
1
Raid game where avatar is named kugar
Mar 4, 2020, 20:4903/04/20
03/04/20
1
I played raid before a few months ago and I recently redownloaded the app a few days ago and I want to do a fresh restart
Mar 6, 2020, 16:5903/06/20
03/04/20
1
One of my quests is to link my plarium ID to my game, it says it's already connected when I go to my account but when I open my quest it still says to connect it, I didn't receive my rewards. 
Mar 28, 2020, 22:5303/28/20
03/28/20
1
Ok, so my account name was ~Ctop33~ and I have been playing for about a week now, today though I went to get on it and all my progress was gone and I had to restart via the Campaign instructions. Could you help me out here? 
May 14, 2020, 01:0105/14/20
05/14/20
1
My account reset pls help 
May 14, 2020, 03:4105/14/20
May 14, 2020, 03:41(edited)
12/05/19
1

Uninstalled and reinstalled. Have no problems logging into my Plarium ID, however now all my progress and in game purchases are gone....need help please. Thank you 



Jul 13, 2020, 14:5207/13/20
03/16/20
2
Hi I'm kenmin1969 I invited a player and neither of us are getting our bonuses. She did go through the link but nothing for either of us. Her screen name is shaminner1978. Please help. I'm not able to create a new ticket it doesn't show on my game where support is it just says create a new ticket but no place to do that thanks.
Jul 26, 2020, 16:1707/26/20
07/26/20
1

HEY everyone its Sala ! 

Lost my mobile a few days ago on the bus hence i've been inactive .... i was in Gold 4 approaching Platinum .... got a new mobile yday and have been contacting Plarium to send me a link or access code to get back into my account so i can start Raiding again but why's it taking so long ?! I got proof of all my champs and transactions i've made prior to losing my fone ..... =(